BoatersWorld.com

I will NEVER mail order from boaters world again. 1st product broken,called,told it would be replaced. 10 day's later ,no product,called again,told i never called re-order product & shows up filthy dirty,& rusty although it did have all the parts[finally]. cust. service is horrendus. need to take a lesson from west marine & Boat US

 I would not shop here again

Seats were shipped without mounting screws or information about what size hardware to use. Repeated calls/emails failed to specify hardware type/size

 I would shop here again

It was good and I received the products that I ordered.

 I would shop here again

good

 I would shop here again

I purchase nearly everyting online for the convenience and this experience was pleasant, quick and efficient. I would recommend this company to everyone. With Warm Regards.

 I would shop here again

Outstanding - great and prompt service and delivery.

 I would shop here again

The items I ordered are not shipped from stock. So far, I have not received the order nor has the supplier been able to furnish an expected ship date. This was expected and is not a problem since the boat is a total renovation project and boating season is about over. We've got all winter to "get it right". I was taking advantage of a good discount on the normal price for these items so they were ordered well ahead of my actual need.

 I would shop here again

Great product, quick shipping. A pleasure to do business with.

 I would shop here again

You got me my product as soon as it became avaible,and the service was very good. We liked it so much that we went to your local Boaters World and bought our VHF radio and all the things needed to put it on a mast to keep track of the boats from the house. We will go back to the Tallassee store soon,but would like to have a catalog.

 I would shop here again

The order was received at the time of the 1st survey. Very fast delivery--gift sent to 3rd party.

 I would shop here again

Half of my order has been on back order for over 20 days. Otherwise, it has been a pleasure shopping on their site.

 I would shop here again

ok

 I would shop here again

No problems at all. The web site was easy to use and my items arrived very quickly.

 I would shop here again

I will NEVER deal with this company again: first when I wanted to return the shoes I could not take them back to a store, second when I called to find out what the process was to return had to talk to someone in INDIA Thats right INDIA isn't there someone who is out of work here able to do this work????? I thought paying $15 to try a pair of shoes on was a little much!!! Please take me off your list of any future emails.

 I would not shop here again

I wanted the water ski in a hurry and ordered it with the appropriate expidited shipping. It was ordered in time to ship the same day. I did not recieve a shipping confirmation so I tried to contact the company using every available means with no success either by phone or e-mail. Someone finally e-mailed at night to say something was wrong with the order information. I could not contact them with a response either. I finally cancelled the order and recieved a confirmation of this the next day.

 I would not shop here again

Questionable confusion with credit card!

 I would not shop here again

It would have been extremely helpful to know this product was backordered the moment I tried to order it. Your system took the order and then waited a week before I was notified it was backordered. I was highly frustrated with the order over the next few weeks, however, your customer service was helpful. They responded promptly to my emails and need for assistance. Thank you for helping me return this product without hasstle.

 I would shop here again

Sucked

 I would not shop here again

Knowledgeable customer service rep and good service overall.

 I would shop here again

received the wrong color seat. they replaced it with not issues

 I would shop here again

every thing went fine, fed ex was a day late.

 I would shop here again

Ok

 I would shop here again

Had 3 different e-mails to call and confirm the order - then upon calling - sent to la-la land to wait and wait. Often after waiting a short while - call would drop.

 I would shop here again

Excellent Company to do business with!!!!!!

 I would shop here again

Read the initial survey. The on-line process, telephone contact, and service was so poor / difficult that I cancelled the order and will only consider future business when a significant discount is involved.

 I would not shop here again

Customer service is horrible! I was charged the wrong price and had to make 2 phone calls and 1 email to get it reversed. I never received a response from my email on the issue even though I asked to be contacted. The products are good but I would only purchase again if it was done by phone NOT through the internet.

 I would shop here again

Seems to be a longer than expected time required to receive the t shirts. I know they have to go to a vendor to get some of them but that process needs to be streamlined and expedited. I think they will miss business if this is their normal turn around time.

 I would shop here again

fast and easy to order...products were received in a timely matter,thanks

 I would shop here again

Horrible customer service. I want to return purchases but its a major hassle. Items came to me broken...soap has burst spilling over entire order.

 I would not shop here again

fast service good products

 I would shop here again

they sold me the product, then they sent only one piece and then they sent me an email saying that this combo was no longer available. it took multipule calls to even return a product that should not have been sent. if the products are not available they should take them off of their web site.

 I would not shop here again

Have used this company in the past. Good service, prices and selection.

 I would shop here again

received two seats, one with holes in it. requested pre-paid freight back, which happened, but wasn't credited with original freight amount. called in, was told I didn't get it back, got mad, then got it. receieved e-mail saying "order sent" so I thought seats had been re-shipped. No seats showed up, so I ordered from a different company. I was left with the feeling that no-one cared whether my order was filled or not, and if I'm going to spend $400 I expect to get two seats with no holes.

 I would not shop here again

my order was lost in shipping. customer service at boaters world told me it was not its problem. i had to deal with fed-x. i did not order from fed-x i ordered from boaters world. this is the only company i have ordered from who has this atitude toward product delivery. it will be my last purchase from boaters world

 I would not shop here again

service was great

 I would shop here again

I could not make my purchase because the check out process demanded that I go to a new screen and create a special password to use my mastercard. I did not want to do this. After a phone call, the person at Boater's World was completely clueless about this procedure and was of no help. I purchased my item elsewhere and will never try another purcahase with Boater's World again.

 I would not shop here again

VEry Pleased

 I would shop here again

I ordered 60 and 80# bulk fishing line for my sons, who are Charter Captains out of Cedar Key, FL..60# spools arrived in record time..,80# is backordered

 I would shop here again

Perfect

 I would shop here again

It was okay. The only problem was that the items I ordered were sent in multiple deliveries. The items had to be placed on back order. However, the short delays did not have a critical impact on my plans.

 I would shop here again