Blinds.com

I have ordered 2 sets of blinds from blinds.com and have had great experiences both times. I knew exactly what I wanted and they had the cheapest prices by far. My 2" Hunter Douglas wood blinds arrived in about a week after I placed my order and were in perfect condition. All mounting hardware was included as well. The live chat feature on their site is great for customer support inquiries, however I have not had to deal with phone support so I can't speak to that. My only minor complaint is that my order status page wasn't updated with a tracking number once the blinds shipped. I e-mailed their customer support and they got back to me with a tracking number the next day. All in all, I had a great experience and will be ordering from them again.

 I would shop here again

Buyer beware ! After 4 months I still cannot get the right order. The first shipment was broken and shoddy materials and the replacement was a completely wrong order. Cannot get a refund from them or the correct shipment. I will be writing my credit card company next and get the charge retracted and file a complaint with the BBB.

 I would not shop here again

I was pleased to be able to get samples - that made selecting color a no-brainer and it proved to me that what I thought would be the right color(s) - was dead wrong. Measuring instructions were clear and accurate, as were the installation instructions. The blinds arrived in perfect condition and look beautiful.

If I really want to be picky, it would be nice if you could provide a shipment tracking number as many other merchants do. Our blinds just appeared on our door step one day. Now there is nothing inherently wrong with that (especially since they arrived earlier than I had expected), but I would have been an unhappy camper if we had not been home and anything (theft, rain, etc.) had happened to them. Knowing when to expect delivery is really a big plus.

Other than that, we are completely satisfied. Thanks to all at Blinds.com for such an excellent product.


 I would shop here again

I was very excited to find that I can get blinds to fit my windows for such a reasonable price! I previously purchased made-to-order blinds and was amazed at the cost.

We are redecorating our bedroom, and I like my wood blinds so much, I wanted to put them in our bedroom also, but I didn't want to purchase blinds that were much longer than what I needed. Someone told me I can shorten them, and then I found your website and for the same price I can buy them made to measure!

Thank you so much! I am already telling my friends about Blinds.com!


 I would shop here again

I was so happy with your products and services that I would definitely shop here again. Your website said that it would take five business days to make one type of blind and three business days to make the other so when my blinds arrived on the fifth business day I was more than pleased. I had a small missing part and a damaged valance return which were not a big deal but when I called your customer service line (both times) your staff was amazing. They were friendly and addressed the issues right away. The parts arrived just a few days after my conversations with them. Thanks for being so customer focused.

Stacy Havens

 I would shop here again

Shopping with Blinds.com could not have been easier. The website is very informative and the selection of blinds and shades is extensive. The only hard part is deciding which to select. Fortunately, Blinds.com makes that easier by providing free samples of their products.

 I would shop here again

This was the best shopping experience I have had in a long time. We ordered ten sets of faux wood blinds and each one arrived perfect. They fit our windows great, they were packaged securely and shipped timely, the blinds are of great quality and added so much to the look of our home. I can't think of anything I would suggest they change. A great product with excellent service all a great price.

A very satisfied customer,
Renee


 I would shop here again

I placed my order by phone and the woman that helped me was very helpful. She even held up color samples to the sun light shining in the window in order to give me a better idea of the actual color (at least she said that's what she was doing when she placed me on hold momentarily)!! And the color matched perfectly, too! I have ordered quite a bit of merchandise on-line, or by phone, and very few people have ever gone out of their way to provide such personalized service. Customer service means a great deal and, in my opinion, makes the difference between a good business and a 'great' business! You can count on my 'word-of-mouth' advertising!

 I would shop here again

I am totally satisfied with Blinds.com & the over-all performance. I have in fact, e-mailed all my friends and family as well as co-workers to check you guys out and see for themselves, they will not be disappointed. The measurements on our blinds came back perfect and the quality is great. I have done a lot of shopping around at some of the top stores & blinds.com by far beats price, quality and service.

 I would shop here again

My first order with Blinds.com was a huge success! The verticals I ordered are terrific, look great, and are so much cheaper than they would have been had I ordered them locally (only found one place within 30 miles). I hesitated to pay the extra shipping charge because of the extra long width, but even with the shipping charge, they were a good deal less money. The time from ordering the product to delivery at my home was less than expected, which was a nice surprise as well.

I'm waiting anxiously for my second order to be delivered, and as soon as my budget allows, I'll be ordering more blinds for the rest of the house.

FYI, the metallic (gold ribbed/PVC) verticals are not only beautiful, but they're very durable, easy to maintain, and make a night and day difference in keeping the Florida sun/heat out of the house (they're in a southern exposure window). They will surely help my AC bill in the summer.

The blinds truly transformed my living room into a showroom. Thanks Blinds.com .... Rene S., Brooksville, Florida

 I would shop here again

I would just like to thank you for my first blinds purchase. It was kind of a test of your service as we have many more windows to upgrade. Well, you passed with flying colors. The product is excellent with exacting measurements and your customer service was great. I needed to call with a measuring question before ordering and was surprised to get an actual friendly person on the line to answer it. Then, after 2 weeks went by, I used your live-chat feature after business hours and got an immediate update on shipping. Also, I've ordered samples 4 times which I'm sure is a real pain for your staff. Rest assured that we will be ordering blinds for the rest of our windows by the end of the year.

With sincere appreciation, Jim Hannan



 I would shop here again

Shopping at blinds.com is as easy as it can get. First of my 3 separate orders was done on-line, the second 2 via the 800 number. I found that very easy because the lady on the other end was pleasant, helpful and unhurried. Am already putting my next order together. Soon our whole house will be shuttered in Fauxwood white. One more thing, this will save us 40-50% from the local consultant-quoted price.

 I would shop here again

The website was easy to navigate and to use, the products are exactly as advertised, and when I needed extra help (not because of any lack on the website, but because of my own lack of experience with color matching, etc.), I received help above and beyond anything I expected. Delivery was a little EARLIER than I expected!

All in all, it was one of the very best web experiences I’ve had, and I’ve had quite a few of them.


 I would shop here again

I am on my 2nd set of blinds. I looked around at the other "stores" and found pretty much the same product at about double to triple the cost. My order with Blinds.com was at my doorstep each time in about a week. I not only saved time, but also money, and delivered right to my door. I will be ordering again when the time comes. Thanks for making everything so easy.. ONLINE!!!

Mr. Robbyn Veltman
Rolling Meadows, IL

 I would shop here again

Should have checked the Epinions and unsatisfactory Better Business Bureau rating first!!! Poor manufacture quality & customer service: Received 82"x58" real wood 2" blind '3-on-1 headrail' Apr/05. Initially thought the stringers holding the blinds   Read full review...

 I would not shop here again

You company did everything perfect, I have no complaints or suggestions other than not to change anything at all. Your website is very easy to navigate and prices for all items are easy to find. Bob

 I would shop here again

Dear Mr. Steinfeld:
I was completely satisfied with your service. The blinds fit perfectly and they look great. Your website made the whole selection process simple and made my purchase a snap.
Directions were clear and installation was a breeze. I had both blinds up and running in about 30 minutes.
I have a few windows to go so I will be calling you again.
Sincerely,
Joe Campisi
Pittsburgh, PA

 I would shop here again

I really appreciate the service we received from Blinds.com. Being able to save a project and come back to it repeatedly is a great feature. I checked some measurements four times, printed out the entire list and marked up notes to myself. Your system to   Read full review...

 I would shop here again

Searched for blinds on Google and found blinds.com. Measured and ordered 11 blinds. Very easy to order and find exactly what I was looking for! We just bought a new house and went to several stores looking for blinds to go with our wood trimmed windows.

Picked the cheaper ones and was quite surprised how nice these blinds were when they arrived. They were missed hardware, so I called blinds.com and they sent me the hardware via FedEx 2-day. Nice.

These were the easiest blinds I've ever installed and look even better than we were expecting. Everyone that has come over to look at our new house, talks about our blinds. Would DEFINITELY buy from blinds.com again.

 I would shop here again

My first order through blinds.com was wonderful, Ann was a dream, she helped me get the order right and the blinds were a perfect fit and look fabulous. The second order, Ann again helped me by sending out samples of fabrics and we were able to get the right match for the room, which the Teardrop Romans were beautiful and so easy to install. I found a hole in the fabric and called your customer service rep and she (sorry cant remember her name) took down all the information and I had a call back in minutes telling me that another blind was being shipped to replace the one with the flaw. I am anxiously awaiting the new blind. I will always recommend blinds.com to anyone looking for great service and fabulous window treatments.

 I would shop here again

Jay, actually would not change a thing - everything came as promised, delivered on time (actually a little early except for Rita's interference) and looks & fit great, and at a great price - in fact, we will put you on our website as our recommended blind vendor if you have no objection. Very happy with everything. Thanks again, Leon & Penny Shapiro


 I would shop here again

I honestly have no complaints with any portion of my order. It was simple to
order, easy to research, and the shipping was much faster then I expected.
Thanks for a great experience!


 I would shop here again

I was very pleased with the product quality, price and speed of delivery of my order with your company.

When ordering on-line (my preferred way to order), I found it difficult to determine the color - the color sample on your site was too small. Since my order only involved 6 items, I picked the color that seemed the closest to the other shades I have and placed the order. The new shades proved to be a good match.

Overall, I'm VERY satisfied and have already recommended Blinds.com to a neighbor.


 I would shop here again

Internet order exactly processed.
Shipped as promised in 5 working days.
I received exactly the colors and sizes what I specified.
Everything works perfectly.


 I would shop here again

My recent experience was outstanding all around: ordering, delivery, and finished product. I honestly can't think of anything I would recommend they change at this time. I will buy from Blinds.com again.



 I would shop here again

I was very pleased with my order experience recently:

1) I asked for samples and they arrived within a couple of days.

2) Placing an order was easy. In this case I called because I wasn't sure if you had the product I wanted ( split blind on one rod ) but you did.

3) The order arrived sooner than I expected

4) The order was exactly what I wanted, installed easily and fit perfectly.

I wouldn't change a thing. However, I do freely share your company name with others. I don't have other needs right now but I may replace some other blinds soon.

Thank you.

Tim Stone


 I would shop here again

Your service has been great - the blinds are perfect and easy to install. I want to send you a few pictures of a few of the colored blinds and how they make the rooms go from "nice" to "wow"! I have been doing most of the work on my own extreme makeover for the past 1.5 years turning a 1 bed 1 bath into a 3 bed 2 bath. All of my 12 windows are wearing your blinds. The money I saved was amazing. Thanks and I will try to send pictures soon.

 I would shop here again

I was skeptical, even though my brother had already used them. My frequent calls with questions (I was nervous) were always handled in a friendly way. Even so, I only ordered 1 wood blind at first; and once I was satisfied I ordered the other 7. Got the Blinds.com house brand, and so far so good. I'm relieved and VERY satisfied.

 I would shop here again

I recently had to put blinds in 23 windows in a new condominium. I reviewed several sites in the process. Blinds.com had gave me the best information and the best product for the price. The blinds arrived right on time with all the necessary hardware and instructions. All the measurements and counts were correct making my job of installation easy - finished in about 2 hours - and they look great. I would definitely do business with them again.

 I would shop here again

I don't normally say this.......but, I wouldn't change a thing. Your web site was intuitive, communication after the sale was adequate through each status of the product, delivery was as promised, the blinds were cut perfect and the hardware was the easiest I've ever used. It looks like I spent thousands on a professional.

Keep up the good work!


Dennis

 I would shop here again

After reading the Blinds.com website instructions carefully, I made my measurements according to their very clear on-line instructions (essentially we provided the window dimensions - they figure out what needs to be done from there) and ordered two sets   Read full review...

 I would shop here again

These guys do a great job. I ordered several free samples of wood blinds and got them quickly in the mail. I ended up ordering over the phone because I had a lot of questions about how to measure, install, etc. The prices on this site are much lower than Home Depot and Lowes for the exact same products. Generally a very good experience.

 I would shop here again

I ordered blinds with a width of 35 3/4 inches. Two weeks later I finally received the blinds cut with a 35 1/4 width, half an inch shorter than what I ordered. Those are "room darkenning" honeycomb cells, so 1/2 an inch lets a lot of light penetrating   Read full review...

 I would not shop here again

I ordered some faux wood shutters from blinds.com since that is what they recommended for a bathroom and I received a PLASTIC (shiny) shutter. I sent customer service two emails with no response until I returned the shutter. There response was that they couldn't do anything, and that I wouldn't win on my credit card dispute; this is what I ordered and they didn't care. This is the ugliest shutter I have ever seen and it is very hard to believe that Hunter Douglas would make a plastic shutter. I have ordered Hunter Douglas blinds for years, but this isn't resolved I will never order another Hunter Douglas blind again. If you order from blinds.com you better hope that you don't have problems because the customer service is very, very poor. They obviously do not care about repeat business.

 I would not shop here again

I ordered their PREMIUM WOOD BLINDS - They made it real easy to order the blinds, but shipped me another customers blinds initially. Once I got all of the correct blinds and took them out of the box, I realized the quality was very poor (edges   Read full review...

 I would not shop here again

We had an excellent experience with Blinds.com. Their customer service people were great. Our windows have a narrow window depth (where you hang the blinds from), and they helped us find a grass type blind that would work for us. They answered all of our questions very patiently and completely. The shipping time was so quick it was outstanding. Our blinds fit perfectly and our entire living and dining room look great. We ended up going with the Prestige Dawn Breeze. The blinds look gorgeous!

 I would shop here again

I've always had a good experience with Blinds.com. Everything I've ordered for my home has been delivered on-time, to specification, and looks great. The swatches were a huge plus. Highly recommended! A+

 I would shop here again

I have had two experiences with Blinds.com. The first was a problem because after two weeks I had to ring the company to find out where my order was. I was then advised (after the Blinds.com representative made several phone calls), that they did not   Read full review...

 I would not shop here again

Recommended them to my mom! More quality products than any other site. Prices were FAR below others I checked for comparable products. Fake wood blinds came faster than promised. Just ordered more.

 I would shop here again