Blinds.com

I honestly can't think of anything I would change . . . Everything was wonderful.  In the beginning I was confused about what sort of mount I needed and the customer service rep I spoke with was absolutely wonderful, Robert I think his name was.  He sent me out a two inch bracket which resolved the issue and I then immediately placed my order.  My order arrived far quicker than I even expected.  Installation was easy and the blinds look great.  All of our friends have commented on how great they look and have asked where we bought them.  It's a little hard not to let them think we spent hundreds of dollars per a blind, which is exactly what it costs when you have windows seven feet tall, but I have told everyone what great prices and service we received.

 I would shop here again

I love the blinds.  They look great.  I purchased blinds from your company previously as well. Everyone is so helpful.  I will definitely recommend you all.Kim----- Original Message -----

 I would shop here again

I had a great experience with this website - I found it very easy to navigate.  I had to have a certain size for a french door window and was worried about my measurements so getting the optional insurance in case it didn't fit set my mind at ease.  The blind came quickly and the price was really great.  My husband installed the blind and it was perfect!  Well made and exactly what we wanted.   

 I would shop here again

Actually, I can't think of any significant changes that are needed. I have used Blinds.com for a few different orders and intend to order more in the near future (when there's another good special offer). I have needed phone assistance to have  damaged parts replaced or just to get advice, and everyone I have spoken to has been very nice and helpful.


 I would shop here again

I took a chance on this online retailer due to a generous rebate.  The blind is excellent.  It's cloth inside and vinyl outside, so it is great at room darkening and as an insulater.  The mechanics are solid too.  My plasma TV loves blinds.com!

 I would shop here again

Customer Service at JustBlinds is phenomenal.  What a refreshing experience!  I ordered several swatches prior to ordering, and I received them 2 days after placing the request, which was great.  I have ordered several faux wood blinds and a large custom double-cell blind, and all were a perfect fit and match!  I highly recommend this company to everyone.

 I would shop here again

My wife and I are very happy with the blinds that we purchased through Blinds.com. They helped us with samples and the payment transaction was very smooth. The blinds arrived in a reasonable amount of time using the standard delivery and the product color matched the sample perfectly. We now have a kitchen with blinds that match the cabinetry seamlessly.

I recommend this people no anybody.

R. Garcia
Oldsmar, FL 

 I would shop here again

This is our second order, the last one was several years ago.  We couldn't be more pleased with quality and service...and the price was more than fair. 
 Thanks for everything.  We will be using you again in the future!
Kim Price
Spokane, WA

 I would shop here again

I have placed three separate orders to Blinds.com over a four year span for two different homes. Each order was received very quickly and accurate per the order. Two days ago I ordered another 27 blinds for my new home that is nearing completion. Another five blinds will be ordered whenever those windows are encased and measurable. After my most recent request for color samples the owner of Blinds.com sent me a personal email inquiring as to my  experience with his company. This was quite impressive to me as he is someone who cares about the customer and his company. As you can see I have been very satisfied with Blinds.com and will continue to use them for any future blind purchases.  Their no shipping costs for UPS ground is also a great feature.

Jerry

 I would shop here again

I have been very happy with Blinds.com.  I have ordered blinds for two homes from them and each time they were very courteous and helpful.  Their prices are the best and the quality is also very good.  The order was always accurate and shipping was easy and fast.  I would highly recommend them to anyone who is looking for window treatments of any kind.

 I would shop here again

I thought the ordering process was simple, the delivery was fine and I love the blinds. I would recommend to a friend.
I preferred their website to others I browsed because it was easy to use. I cant say I'd change a thing about the whole experience of blinds.com.

 I would shop here again

there is nothing to be changed...  I measured, ordered, received quickly, hung them , no problem .... LOVE um
thanks

 I would shop here again

I placed an order on 11/30, estimated mfg time was 5 days.   After 11 days they contacted me to say the manufacturer was out of the material.   I expected the blinds, not an email explaining that they had not even checked for the material yet.   I gave them a couple of chances to make it right by discounting the order 15%, and covering the shipping, which I thought very reasonable.  They refused, so I cancelled the order.  

 I would not shop here again

I have had multiple dealings with Blinds.com since moving to my new home in Aug. 2007. I can absolutely, without hesitation, recommend them to family and friends.We bought a new construction home. Not a single window was covered, no blinds   Read full review...

 I would shop here again

Initial customer service while ordering on 9/24 was good. Then waited 2 weeks, no shades, no tracking. Week 3, finally got email on 10/15 saying their manufacturer was "out of shade color" but restock is due week of 10/13, can change color if wanted. VERY LATE to warn me, it's like warning me of storm when storm's already here. Called, snappy customer service rep said it might come in, might not (very obscure answer) & that they had just gotten the word too. When it's supposed to be 5-7 days for shades to be made from manufacturer, shouldn't blinds.com be contacting them on my behalf and finding out what's going on when its overdue? Cancelled my order on the spot. Had other business locations to get shades for but FORGET THAT!

 I would not shop here again

In terms of online merchants, I’d rate Blinds.com an A++ The website was easy to use, and I located what I wanted quickly. Plus the pricing is excellent. I called the customer service representative to place my order, and she was extremely kind   Read full review...

 I would shop here again

I bought some Bali cordless shades from Blinds.com in April. I was afraid the "cordless" feature wouldn't work, and I would end up having drooping shades that wouldn't stay put. But after reading through the reviews on the website, I decided to go ahead   Read full review...

 I would shop here again

I purchased 16 Blinds.com light filtering honeycomb shades for my new home in San Diego. After watching one of their videos which said these could lower our cooling bill we went ahead and bought, even though we were VERY wary about making such a big   Read full review...

 I would shop here again

I was looking for fauxwood blinds for my home and had a local company come out and do an estimate. For 10 windows the price was almost 1400. We wanted simple white fauxwood blinds without anything fancy. I could see any real difference between the   Read full review...

 I would shop here again

VERY POOR quality vertical blinds. Pretty good prices, but the blinds themselves are terrible. Also, instructions included with the blinds are incorrect. It took us forever to put these things up, and I never have trouble assembling things. I'm no Bob Vila, but I'm fairly competent nonetheless.

Not worth it.

 I would not shop here again

I originally ordered 27" blinds, but accidentally ordered outside mount when I needed inside mount. Fine, my mistake. Since they are custom cut, I really can't send them back so I decided to keep them and re-order what I needed. So I called back and   Read full review...

 I would not shop here again

Initially, I was reluctant to order blinds from an online store, fearing that delivery might take too much time.

After wasting a lot of time roaming the brick-and-mortar stores (e.g., IKEA, Bed, Bath and Beyond, etc) trying (in vain) to find blinds that would fit my non-standard windows, I turned to blinds.com.

I've found the website very professional, with good descriptions of the various kinds of blinds and very clear instructions on how to take the window measurements; this may seem trivial, but it's actually a bit more complex, because real-life windows are not really symmetric, and it's important to have the right measurements in order for the blinds to fit well.

I've ordered the custom-size blinds on a Sunday evening and they arrived on Thursday morning! The installation was easy, the blinds fit perfectly, and they look great. And the price was great, smaller than normal brick-and-mortar stores.

 I would shop here again

Horrible experience. It has taken over a month for one set of blinds and I still have not received my blinds. After contacting them to find out where my blinds were, three days after estimated delivery date, they told me my blinds had an estimated completion date that was still 8 days away. So eight more days for completion and then 3-4 more days until delivery. We are now 3 days past what they said would be my second estimated delivery date. I can't believe it's taken this long for one set of blinds. One set, thank god I didn't order more. Customer service was absolutely no help when I emailed them. I'm not sure but I don't think they actually put my order in until I contacted them.

 I would not shop here again

My cellular shade order was delivered on time but one large shade (for a slider) came with a broken end cap that made raising and lowering the shade difficult. I tried to get someone at Blinds.com to address and correct my problem via email and by calling. I was promised when I called that it would be addressed but I never got a response even though I tried 5 times. A new end cap would probably have cost less than $1 and would have resulted in more orders from me as I have other rooms that need blinds.

I will never use these folks again and have steered all my friends away from them.

 I would not shop here again

We bought a new house 3 years ago and decided to buy blinds from "no brainer, aka blinds.com". The website was impressive. The cellular blinds have all failed in the past three years. The wooden slat blinds have held up OK.
They guarantee their products but it is a pain to ship back an item with a shape such as a blind. Also, they don't pay shipping. I am very disappointed with quality and would choose to buy locally and pay more next time.


Delivery speed was good. Order accuracy was good with one exception. Customer service was generally poor. It seemed like they were trying to be good but they continually screwed things up. We did encounter a couple of competent people, so it depends who answers the phone, but at no point did anyone seem to realize that there is a problem when EVERY cellular blind I bought has failed.

 I would not shop here again

Prices, bought their blinds.com 2" Deluxe Wood Blinds brand and it was supposed to be quality blinds at a low price (ordered their blinds since the colors where the ones I wanted). At the the same time I ordered from another blinds firm on web and they send e-mail confirmations at every step. Poor after-order customer service. Specifically, lousy communication. I was told my order shipped. They couldn't provide s tracking number. Waited and send some more e-mails and no response. Blinds arrive and a week after that they respond on my e-mail with tracking number. Some parts missing, e-mail Blinds.com a 2 weeks ago but still no response...
Quality not very good on the blinds.

Don't buy from Blinds.com!!!

 I would not shop here again

I have ordered twice thru Blinds.com. The first order arrived with a portion of the mounting hardware missing. On my second order i noted the missing part situation so as to avoid another problem. I even e-mailed customer service to make sure all parts were shipped.Blinds arrived,but parts missing. Can't recommend. E-mailed CEO who promised he reads every customer opinion ,no response.Update, After contacting Blinds.com, I was told part I needed did'nt exist so I called Hunter-Douglas, who shipped correct part overnight. Then, the next week another part arrived,probably from Blinds.com.Too little service,too late!

 I would not shop here again

Great prices...provided you can live with poor after-order customer service. Specifically, lousy communication. I was told my order shipped. It arrived as a partial shipment with no notice of same. A week later I do not have a tracking number for the balance of the order.

Th blinds are Levolor so I'm assured of a quality product.

It's left a bad taste in my mouth.



 I would not shop here again

Delivery quicker than stated. Blinds good quality. I got the buy 4 blinds, get 5th free. I am going to see whether they actually send me the rebate back. For right now, I would give it 4 stars, but will give it 3 stars instead because it is obvious they had somebody give it fake stellar reviews. Be wary of the 5-star (and even 4-star reviews) If it sounds too good to be true, it is.

Update: I did get the rebate back, so everything went well. I am happy with the quality of the blinds. I've had them for over a year now.

 I would shop here again

I would not change a single thing! I had the best experience purchasing blinds for my living room for several reasons:
1) the lowest price (based on retail stores and internet)
2) great selection (you had exactly what I was looking for in brand, color, and style)
3) website was easy to navigate and understand
4) timeliness of delivery ( I actually ordered address labels the same day and I had my blinds installed for 2 weeks before I received the labels!)
5) accuracy and quality of order

Thank you so much for a wonderful experience. I will definitely recommend blinds.com to my friends and family!!





 I would shop here again

I purchased 2 mini blinds from Blinds.com. I couldn't find the size I needed in stores so I looked online for awhile and came across Blinds.com which seemed to be the cheapest. Customer Service is great, I e-mailed them regarding my order and got a   Read full review...

 I would shop here again

Blinds.com really impressed me. The website was very easy to navigate. I received my blinds very quickly and was supplied a tracking number to track the shipping progress. I purchased the Bali Diamond cell blinds for my kitchen, they arrived in good condition and they fit perfect!
At blinds.com you can request samples of all their products. I received my sample in less than 2 weeks.
About 3 weeks after I got my order I was sent an email from the CEO of blinds.com, he wanted to make sure I was satisfied with my order. This impressed me, I do business online on a weekly basis and not often does someone follow up to check on your satisfaction.


 I would shop here again

Honestly.........I would change nothing.........I will give out the coupon. I have already bragged about your site to my friends and relatives. In fact, both my adult children have recently purchased new homes and I am sure they will be checking out your site. I have been a customer of American Blinds and Wallpaper factory in Michigan. They cannot match your prices,quality of product, nor the ease of operation of your web site. I have one room left to decorate with some big windows.......I am sure I will be back to order something again. Your folks are terrific and the experience has been excellent. Thank You!!!!


 I would shop here again

I would not change anything! You offer a great product and we will be using blinds.com to replace the rest of our blinds in the near future.

 I would shop here again

Overall I've been quite satisfied with my experience with blinds.com.
The ordering process was easy, the blind arrived quickly and as
expected, and fit perfectly. Even installing it myself went well. My only
problem, and this is probably my fault for not thinking it through, is
that the blind is so long, that when I raise and lower it it feels
unstable.
Almost as if it is too heavy for the cord. I should have paid the
extra money for continuous cord loop I think. Live and learn I guess.
I'll certainly know better next time.


 I would shop here again

when I called to check on the order, the lady that helped me was super nice. I wish I had her name to thank her again personally. I'd say she was hands down the NICEST person I have ever dealt with over the phone.

Also, the order was perfect when it got here. Well packed, and everything fit. No instructions, but I'm a guy and don't read them anyway.

I'd recommend Blinds.com to anyone ..... especially dopes like me that have bought them from Lowe's or Home Depot in the past. You have to get them cut to size by a surly "associate", then remove slats yourself, shorten the strings, etc. etc.

Much, much easier to order them to fit, and just hang them up.

Blinds.com gets an A++++++++++++ in my book.

 I would shop here again

My experience at blinds.com has been wonderful. When I began this process I was very nervous about ordering my blinds on line. The decorators at Blinds.com made me feel so confident in my decision and helped me make so very wise decisions. The color match was perfect and I have received many compliments on our blinds. I would recommend this company to everyone.

 I would shop here again

I was very pleased with my entire experience with blinds.com. The only tiny thing that I may have had changed was being notified the status of my order, which wasn't even necessary, because by the time I started wondering when my blinds would arrive, they had already been delivered that day! It was a great experience, I will definitely refer anyone to blinds.com!Thanks!

 I would shop here again

Hi Jay:

Thank you for the coupon. I will definitely put it to good use. I can't think of anything I would change in your company's operations. Your product quality and order accuracy is great. Keep doing what you're doing.

Kind regards,
R. L. Bossen, Owner
Window Wear & Shutters
Northern California



 I would shop here again

Delivery speed wasn't quite as fast as I had hoped, but they were responsive when I called to inquire about it and rectified the situation promptly. The product itself was attractive, appeared to be of good quality, and was easy to install. I would definitely purchase from them again.

 I would shop here again