BizChair.com

Hope you never receive an incomplete or damaged item from Bizchair like I did. Bizchair has good selection and the site is easy to navigate. But, the images are a bit misleading for some of the items, especially as to the quality of finish. The   Read full review...

 I would not shop here again

Ordering and receiving the chair was fine. I ordered a chair with casters. I received the chair, but NO casters. I called the company and asked them to send just the casters, I don't want to return the chair, just want the casters. Has only been two days, so can't say if they will arrive in a reasonable time frame or not.

 I would shop here again

I certainly should have come here to read the reviews before I ordered from BizChair. The website said trusted site and had some other icon that seemed it was well reviewed, so I went ahead and ordered from them. I ordered a laptop caddy that had to be   Read full review...

 I would not shop here again

Merchandise was okay. Headboard very flimsy and poor quality. Daybed was fairly good quality, although the packaging was torn to shreds when it was finally delivered.

 I would shop here again

Speedy delivery! Product as advertised. Thanks!

 I would shop here again

Our only delay and problem was ftr. damage to one pc. it has taken two extra weeks.

 I would shop here again

top back of chair has rust showing thru paint

 I would not shop here again

After placing my order online at 1 a.m. Thursday, the following Monday I received an e-mail that the item's price had changed from $40 to $60, even though the merchant's Web site STILL advertised a price of $40. When I called BizChair.com's customer service, all they gave were excuses: "We don't work on weekends," "It takes time to update the Web site," "That's not how it works in the real world," etc. (By the way, I had placed an order with another merchant at the same time and had already received the merchandise before getting BizChair's e-mail.) BizChair told me unapologetically to either cancel the order or pay the higher price. I canceled the order and will NEVER order from BizChair.com again.

 I would not shop here again

The stool/chair arrived with a broken paddle handle (in my opinion, due to poor packaging by the manufacturer). It took four inquiries to get a reply. BizChair sent replacement part and I replaced it myself. All in all, the stool/chair was a fair price but BizChair's customer support was mediocre at best.

 I would shop here again

I found the information about the product helpful. The item was on sale which was very important to my purchase at BizChair. I liked the quality of the item purchased and that was the primary reason for my purchase of the BizChair version of this item. I tried to track delivery, but couldn't tell what the estimated delivery date was, even after the unit was in NJ, waiting for delivery. I was hoping the table would be delivered while I was visiting in NY so I could see my grandson receive it, but it took several days longer. Still I was very pleased that the product came in good shape, is good quality and was on sale. I'll see it on my next visit!

 I would shop here again

I was very disappointed that both pieces were shipped in damaged condition. The packing was excellent which was almost more disappointing as it was obvious that they were packed and shipped in damaged condition. I will never use this merchant again.

 I would not shop here again

no problems - great website - loved the shipping tracking

 I would shop here again

After a lot of comparison shopping, I ordered a printer stand from Biz Chair online in the early morning hours on a Thursday. It wasn't until the next Monday that I got an e-mail that the price on the Web site was incorrect. If I wanted the item, it would cost 50 percent more. (Note: By that time, an order I had placed with another business (BuyOnlineNow) the same morning had already arrived.) I didn't expect much when I called Biz Chair's customer service. I just wanted to know why it took FIVE DAYS to find out about the price increase, which was STILL incorrect on the Web site. What I got was a series of holds, excuses ("We don't work on the weekends," "It takes a while to change prices on the Web site" and so on) and no interest in compromise. The customer service reps were either arrogant or laughable ("Well, that's not the way it is in the real world"). Overall Biz Chair is inefficient, sluggish, dishonorable, unreliable and couldn't care less.

 I would not shop here again

There was supposed to be a promotional MP4 player with the order which was not received

 I would shop here again

Got exactly what I was looking for and at a reasonable price.

 I would shop here again

No issues, fast delivery, product arrived in good shape

 I would shop here again

Enjoyed the experienc of shopping with BizChair.com

 I would shop here again

What can I say that hasn't already been said? Their customer service is AWFUL! I am resigned to the fact that I will have to contact my credit card company to dispute this charge after futile attempts to rectify the situation. It arrived damaged so I refused the cabinet. Now, months later, still no cabinet. They loop you around in customer service until it feels like you've slipped into a black hole. STAY AWAY.

 I would not shop here again

Excellent selection. Seemed to take a while to get my order almost 2 weeks, but couldn't find a way to track the order on line.

 I would shop here again

overall--excellent

 I would shop here again

Will definately return for future purchases!!

 I would shop here again

Good price, worth the wait.

 I would shop here again

Item came as described BUT:

1. The order was shipped directly from the manufacturer (Office Star)- no packing slip included but that's the least of the problems (see Paragraph 3)
2. The order took FOREVER (over 3 weeks) to get here
3. Was poorly packed and a part of the chair (an arm) was damaged BUT in most cases that's not a problem- s##t happens. After calling BizChair and BEING ON HOLD FOR 40 MINUTES I was told that I have to go directly through the manufacturer--- as opposed to saying that since I'd ordered through them they'd take care of it.

Apparently Office Star has similar customer service to BizChair- the replacement order took FOREVER to be shipped and they even managed to eff it up (sent the wrong part).

Unfortunately both companies are not registered with the BBB and there is nothing else you can do but write a nasty review on EPinions.

What can I say- a cheap person pays twice.
Horrible customer service-

 I would not shop here again

When I called about my order since I hadn't heard anything about the expected delivery date, the CSR who was very friendly, told me the stools would ship by the end of the following week. This was fine with me. However, the stools arrived later on the same day she told me they would not ship for another 10 days. Something was really wrong with the system she looked at. I was happy to get them early. I guess the saying under commit and over deliver does make sense.

 I would shop here again

very satisfied with the product, and the response time in getting the chair.

 I would shop here again

Arrived very quickly in good condition.

 I would shop here again

The ordering process was above average, but the chair is of poor quality for the price paid, having sub-standard upholstery, sub-standard cushioning, and it arrived w/ broken plastic collar where seat joins back, Also, seat could not be fastened with 4 screws as it should be, due to steel plate being bent out of shape. It is obvious quality control is not in place. It is not an option to send the chair back as it was a gift for someone, but I am embarrassed, as the gift giver, that this was such a poor quality gift, and I will not use this company again.

 I would shop here again

Received the chair promptly and was pleasantly suprised with the quality and comfort of it.

 I would shop here again

The web site has a order tracking feature, but for the three weeks since I ordered it is blank. I called last Thursday, but the agent knew nothing about my order. She promised to call the factory and call or email me with an update that day or the next morning at the latest. That was four days ago, and the web site order tracking info is still blank. When I ordered, the estimate was that the chair would be shipped in 7-10 business days. It has been 13 business days.

 I would not shop here again

All was good, with the very minor exception that there were more parts to assemble than I anticpated when ordering. The quality of the merchandise exceeded my expectations; the service of the shipper (Fedex) did also. I got what I ordered, on time and in good shape. It serves our purposes well.

 I would shop here again

Exceptional experience, got exactly what I wanted and on time too.

 I would shop here again

I've made several purchases from BizChair and always been very satisfied.

 I would shop here again

It took too long.

 I would shop here again

I was looking for a chair that can recline and lock in the reclined back position. I searched BizChair.com and found an office chair which was described as having a "locking tilt tension mechanism". I called customer service and asked her if the   Read full review...

 I would not shop here again

The high back chairs are a little uncomfortable as far as I am concerned. I purchased one for myself and three others for employees, none of us are really satisfied with the chairs. One chair came in ripped. I will be shipping it back.

 I would shop here again

Excellent Quality and Service ; website is easy to use and they have every chair you can imagine. Free Shipping too!

 I would shop here again

A straightforward, fair transaction. Nothing exceptional, and no problems either.

 I would shop here again

Tw0 glass shelves were replaced quickly once I reported them broken on delivery to bizchair.com.

 I would shop here again

Great

 I would shop here again

Overall very good service. I would shop again at this merchant.

 I would shop here again