BizChair.com

BizChair.com
Average Rating: 3.67/5.0 store rating
Customer Service 1
On-Time Delivery 2
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My order arrived quickly and the chair...

by BizChair.com Shopper, April 20, 2012
My order arrived quickly and the chair covers were high-quality and exactly what I wanted.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

we were please with the cost and the...

by BizChair.com Shopper, April 19, 2012
we were please with the cost and the options to select from for the product we needed.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

HORRIBLE CUSTOMER SERVICE

by pilot30, April 11, 2012
Beware with these Crocks. They will advertise an item at one price and tell you that it is not the right price. I tried to order the hercules foldable metal chair and the web page said that it was 13.95 for 4 chairs it even gave the dimentions and shipping weights for all four. I contacted BIZ CHAIRS and they said that it was a mistake that each chair was 13.95. I told the lady that it was not my faul that they messed up. After speaking with the manager (jessica) who stated that she was going to return my call, I never heard from her ever again. The customer should not be responsible for the mess of the company. She could have called apologized or work something out. I'm in the process of obtaining legal help. FALSE ADVERTISING. NO PROFFESSIONALISM AT ALL. THIS COMPANY SUCK DONOT WASTE YOUR MONEY THEY ARE MONEY HUNGRY.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
On Feb 14th I place an order for a sofa table $1400.   On March 2nd I received the order.  After begging the truck driver, he placed the box in my garage.Table weights 76 pounds and was in a tall box.  Driver refused to help me   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Satisfactory

by BizChair.com Shopper, February 18, 2012
Satisfactory

  I would shop here again
Overall Rating: 5/5.0 store rating
 

upsetting and frustrating

by cliatreuh, February 18, 2012
I bought an entertainment center that needs assembly. I received it with 15 pieces dented, scratched, battered and peeled. I called customer services and was asked if I wanted to keep the damaged furniture for a refund. I said no I would prefer to return it. In oder to open it I had to rip the boxes to prevent the parts from scratching since the product is wood. They are requiring that I send the product in its original package in order for me to get the money back or that I get packaging on my own. The wooden parts are large and heavy and after investigating, I would have to buy custom made boxes that are very expensive. I would spend over $200  to package them. The customer service representative insists I keep the damaged goods for a refund.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Not a good experience. Do not buy from Bizchair

by afool, January 11, 2012
Purchased a  reclining chair rom Bizchair  since they offer free shipping and 60 day money back guarantee.   However, it turns out that if you return a product there is a 35% restocking  fee on top of the shipping costs. This is a rip off.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Good prices, fast service

by BizChair.com Shopper, January 11, 2012
Good prices, fast service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Customer service made a phone call to...

by BizChair.com Shopper, January 5, 2012
Customer service made a phone call to my ship to address to ask what logo I wanted on the bar stool. The person they spoke with at my ship to address had no idea because they did not place the order. Instead of calling me the customer, they sent an email that did not contain "Biz Chair" in the header at all, so I did not open it. It was only after I called to see if the order had shipped did I find out why it had not. The lady in customer service was very short and rude telling me this had no bearing on the status of the ship date. How could it not if they were not going to process the order until they knew what I wanted. This was a Christmas gift and the web site said it was in stock and would ship in time for Christmas. I entered the item number that I wanted to purchase. If there were any other choices, it should be available at the time you place your order. I called back a couple of days later and the 2nd lady in customer service started out nice enough but became short and rude, keep speaking over me and finally hung up on me. Called back to speak to a manager but honestly don't feel like it did any good. The absolute worst treatment I have ever had from anyone in customer service. Received the item on the 29th of Dec. The logo is like a screen print and will rub off in no time. I do not recommend purchasing anything from Biz Chair. I will not.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

The web site said free shipping, but...

by BizChair.com Shopper, December 25, 2011
The web site said free shipping, but when I went to check out, I was assessed a freight charge that was half the cost of the 4 chairs I initially ordered. I had received an email saying I had to confirm the shipping charge before the order could be placed. I ended up reducing the order to 2 chairs and still paid a $56 freight charge for chairs that weigh less than 10 lbs and cost $68/chair. What BS. This was a gift and while the recipient loved the chairs the S&H was over the top and instead of 4 he only got 2 chairs.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Everyone was kind and it is easy to...

by BizChair.com Shopper, December 21, 2011
Everyone was kind and it is easy to order online.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The price was really great. Table...

by BizChair.com Shopper, December 17, 2011
The price was really great. Table arrived damaged. 5 days and 3 phone calls to get a return call. Left voice messages, no response. When someone finally contacted, a scenario of events to be followed was laid out. NONE of those events occurred on schedule, but each occured unannounced......arrival of replacement tanle and pickup of damaged table. All is fine now. Just took 2 weeks to get straightened out. The most irritating issue is the lack of communication,altho it appears someone - somewhere - was actually working behind the scenes.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Every thing was very good when I recive...

by BizChair.com Shopper, November 1, 2011
Every thing was very good when I recive it I will be ordering from this wed site again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Terrible. Should have checked the reviews first. Live and learn.

by wel99, October 24, 2011
First and only time I will do business with these people.  Watch out for the "additional shipping charges"!   You do not learn of these until after the order has been processed.   You then have to agree to the additional charges before they ship or cancel and lose a week of your time where you could have started with someone more straight-forward to begin with.    Slow and unresponsive customer service.  More waste of time.   Finally, was able to cancel the over priced order to minimize losses.   Will start over, staying away from BizChair.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Billed, then billed again, no delivery

by deservingmore, September 28, 2011
Placed order on website. Paid in full with credit card. Was told it was on its way by Bizchair reps. Received confirmation of order. Then, they tried to charge an additional $22.00 and several $1 dollars for processing. When I asked them what was going on, they cancelled my order. Looks like they charge one price to get you to purchase it over the competition, then they bill you for shipping costs afterwards. When I paid the shipping total was $0.00. Subsequently, they billed me $22.00 more for shipping.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I was shocked, utterly shocked, by the...

by BizChair.com Shopper, August 31, 2011
I was shocked, utterly shocked, by the color of the chairs. They were completely different than the picture. They were unusable and unnacceptable. Biz Chair was completely inconsiderate and rude about the my desire to exchange them for the color that I thought I was ordering. They were uncooperative and now I am stuck with the chairs. I was completely appalled by their unprofessionalism and unwillingness to help. I was willing to pay to receive another set, but cannot use a purple chair (mahogany should not be bright!). I was completely dissatisfied with Biz Chair. It is a shame, as I have need for equipment often.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Insanely bad customer service. You'd be foolish to use this company for your seating needs.

by sloppyjoe1, August 9, 2011
Absolutely terrible customer service!!!!!!!! They charged my CC double, never sent chair, and assessed an astronomical shipping fee which was more than the value chair!!!!! Do not , do not, do not use this online business. The very ethnic sounding customer service rep. told me to "go scratch". And finally after jumping through 'hoops of fire, and waiting on hold for an eternity, a shipping clerk refunded my card. I'm not just your typical bitter consumer; I've never even gone through the trouble to write a review on a company. Sure I've been disappointed with services in the past, but hey, that's life. This company though is incorrigible, with a blatant disregard for average customer service. They are an awful and completely unprofessional organization. Your needs for a chair will be much better served by another vendor. Trust Me!!  

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

The order arrived even before the...

by BizChair.com Shopper, August 2, 2011
The order arrived even before the tracking date, which from my perspective & business needs was appreciated. Thank you

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Website easy to navigate, no problems...

by BizChair.com Shopper, July 28, 2011
Website easy to navigate, no problems with ordering, shipment received on time.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good follow up no problems

by BizChair.com Shopper, July 5, 2011
Good follow up no problems

  I would shop here again
Overall Rating: 5/5.0 store rating
 

There was a slight delay with our order...

by BizChair.com Shopper, June 20, 2011
There was a slight delay with our order but they took care of it in a friendly way after two phone calls. It appeared that there was a problem with the vendor but in the end our item was delivered almost on time. We appreciated the special delivery on a Saturday.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Good experience

by BizChair.com Shopper, June 10, 2011
Good experience

  I would shop here again
Overall Rating: 4/5.0 store rating
 

one of my tables was severely damaged

by BizChair.com Shopper, May 31, 2011
one of my tables was severely damaged

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

they had a nice selection of the type...

by BizChair.com Shopper, May 14, 2011
they had a nice selection of the type of chairs I wanted. Their website was easy to use. Customer reviews were very helpful.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very poor customer service.

by jessieyin, May 10, 2011
Very poor customer service. I called them for return service and my phone was hang up with no reason for twice. At last when I asked how much does the return postage cost, their answer was "I don't know".

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Well, both chairs and tables arrived...

by BizChair.com Shopper, April 17, 2011
Well, both chairs and tables arrived later than predicted. On both, I paid extra for delivery to bring inside, but they didn't because the items were packaged too wide for our entry. Tracking the orders is kind of hard - you have to find the tracking number, then what delivery company, then go to their website, etc. Took me a while. However, the price makes up for the hassle.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I liked the fact that when I was...

by BizChair.com Shopper, March 31, 2011
I liked the fact that when I was looking to purchase one chair, several others were presented as another option. This chair was purchased from the options presented to me when I almost purchased another chair. I found that this chair I purchased is more along the lines of what I wanted and needed. Thank you so much! :o)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The merchant was great, the ordering...

by BizChair.com Shopper, March 27, 2011
The merchant was great, the ordering and tracking was great, they even gave me a $10 discount because the price had dropped between the time I ordered and the time it shipped. That is a rarity these days and was quite welcome. I would definitely purchase from this merchant again, even though the actual product I ordered was less than I expected. It's a very uncomfortable and unstable chair.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent shopping experience,I would...

by BizChair.com Shopper, March 9, 2011
Excellent shopping experience,I would tell my Family and Friends about it. Thank you so much

  I would shop here again
Overall Rating: 5/5.0 store rating
 

fine

by BizChair.com Shopper, February 15, 2011
fine

  I would shop here again
Overall Rating: 4/5.0 store rating
 

AVOID Bizchair.com -- WORST SHOPPING EXPERIENCE

by epinkem, February 14, 2011
I am very disappointed.  They say they have the best chair return policy in the business.  ARE You kidding me? 

First the free shipping is a joke.  If you return something, you now have to pay the "free shipping" as it is deducted from your credit.  Plus you pay your own return shipping back.  So on a chair, figure about $100 deducted from you credit. 

Communication is poor.  I have been emailing back and forth for 3 weeks trying to get answers.  Either responses are mumble jumble, unable to understand and delayed.  Very shrewd business. 

AVOID AVOID AVOID Bizchair.com 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Shopping experience was great. Table...

by BizChair.com Shopper, February 11, 2011
Shopping experience was great. Table had dent in top but was probably due to Fed-X mishandling the box. Not bad enough to go through the hassle of boxing up and mailing back for a replacement. Did not have the money to pay for shipping anyway. Would not have bought the table if not for free shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience

by BizChair.com Shopper, January 29, 2011
Great experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 
I ordered roughly $1,400 of office furniture from this company and I will never order from them again.  Here's why:-I had to call repeatedly over the course of a month to check on the status of 2 of my 9 items-I was told that these 2 items would   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Very poor.Do not buy from them.

by sapgab, December 2, 2010
Very poor.  They sent a chair with the holes not aligned (I am a very experienced craftsperson).  They not only would not refund the shipping but also the return shipping when the product was defective. I  would highly recommend NOT buying from this site.  Plus nonresponsive emails.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

All items shipped within timeframe...

by BizChair.com Shopper, November 29, 2010
All items shipped within timeframe described on internet. Order status shown online was 1-2 days out of date. Would consider using again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 
I DO NOT recommend ever ordering from BizChairs (ChurchChairs4Less). We placed an order for 100 chairs and were told our in-stock chairs would ship the next day (if not the same day) as our certified cashier's check was received. Majority of the   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I was very happy with the website and...

by BizChair.com Shopper, October 26, 2010
I was very happy with the website and service of this order. A phone call was not necessary but I did call to ask a question regarding freight and it was a very pleasant experience. No waiting or being passed from one person to another. I look forward to doing business with you again when the need arises. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Mat was smaller and more flimsy than I...

by BizChair.com Shopper, September 9, 2010
Mat was smaller and more flimsy than I expected for the price.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent results, items delivered as...

by BizChair.com Shopper, September 7, 2010
Excellent results, items delivered as requested and not damaged....

  I would shop here again
Overall Rating: 5/5.0 store rating

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