BizChair.com

Customer service is a joke. When my chair self-destructed after 2 weeks of use, I got a run-around. First, no one ever answered my email asking for help. Then I tried phoning and was passed around from one person to another.

The bottom line is they did nothing for me. Their advice was for me to contact the manufacturer and try to have them make good.

I wouldn't order from Bizchair.com again no matter what price I was getting. It was an extremely upsetting experience.

 I would not shop here again

Quick and good.

 I would shop here again

I hate to shop online because I cannot see exactly what it is I'm getting and many times have been disappointed with the actual item. I found exactly what I was looking for at BizChair and received exactly what I was expecting. It was great!

 I would shop here again

Great prices

 I would shop here again

Good merchant.

 I would shop here again

good product; prompt delivery.

 I would shop here again

1 - The shipping expense was rather high. (and it was hard to understand the proposed shipping charges until you ordered). You should consider at least putting a ball-park shipping estimate so buyers can understand total cost prior to purchase better. 2 - The item arrived "scratched" - which now I need to deal with - no one is trying to address this.

 I would shop here again

The order process was simple. The chairs arrived timely and in good condition. I will use this vendor again, as the value was good.

 I would shop here again

I thought that Bizchair did a great job of offering cheap chairs in good time. I have read reviews of people not receiving furniture from them in time, but it seemed that they did not realize that Bizchair is a wholesaler. If you need stuff in a cruch,   Read full review...

 I would shop here again

Top quality merchandize for a very reasonable price!! Will purchase more of the same!!

 I would shop here again

Excellent products, excellent pricing. The free shipping is a huge bonus, too. We use chairs from BizChair.com in our guest house, and our guests consistently rave about the comfort and quality of the chairs.

 I would shop here again

Quality products at a reasonable price. Our application is for an office environment and we are pleased with the products purchased. I am a repeat customer

 I would shop here again

excellent service and reliability

 I would shop here again

4 Chairs were damaged others we received them on time. It is important that the driver call at least an hour or more before arriving to deliver. We found him waiting by chance.

 I would shop here again

Thanks, great price and arrived the day I needed it.

 I would shop here again

I have used this vendor twice before. I would not hesitate to use this vendor again.

 I would shop here again

The original product I wanted was on back order and would not be available for several months. Your customer service person called to inform me of this and I was able to choose an alternate product.

 I would shop here again

Was cheaper on Yahoo than Amazon.

 I would shop here again

I am in the middle of sorting out a nightmare of an experience with BizChair.  I had ordered a $1,000 dollar plus desk from them, and it was not as expected when it arrive (my error). I returned the desk via Fed Ex to them (with an RA number), so I could purchase a $1,600 dollar desk.  The day the desk arrived (Fed Ex confirmation), I contacted them and I was informed it would take a few days for them to issue my credit.  A few days later, I called again and was told the same thing.  This went on an on for about  2 weeks until I was told that they were moving warehouses and would get back to me soon.  At 3.5 weeks I was told that the desk was not shipped back in the original boxes (untrue), and that it was damaged and I would not recieve any credit. The rub is at that point, the shipping policy with Fed Ex has lapsed!

Now they won't credit me, supply me with any pictures of the damaged desk, or ship it back to me (I offered to pay).

I am just flabbergasted! 

 I would not shop here again

First Desk was damaged and I had a new one in 4 days.

 I would shop here again

I will definitely shop at BizChair.com for any future office furniture needs. They are a fast and efficient company!

 I would shop here again

I would diffently order product again from BizChair.

 I would shop here again

very happy

 I would shop here again

User friendly website.

 I would shop here again

I purchased one and was so pleased that I purchased a second. I highly recommend this merchant.

 I would shop here again

I am still waiting for confirmation that I will receive a replacement for a damaged base. I have called three times, with no resolution at my damaged part, and it's been over 2 weeks now that I received a damaged product. I rate them an F- for communication and resolution of damaged merchandise.

 I would not shop here again

I would suggest using a smaller vehicle to transport chairs. The truck was so large I had to drive 8 miles to meet the driver and pick up my items. He was afraid the state roads wouldn't give him a place to turn around.

 I would shop here again

Product arrived in damaged condition. Package had been repackaged somewhere. Still waiting for refund of purchase price for unacceptable damage to product.

 I would not shop here again

The process of ordering the table was not difficult even though I did need to email a question. The response to my question was very quick and helpful. The tracking of the product was not as good as I've experienced with other companies. Perhaps I thought the tracking would begin after several days but when it didn't or when I didn't receive an email indicating the table was on its way, I did call to find out that it was shipping from Arkansas and that it probably would be here in 2 - 3 days. As it turned out, I received a call from the shipping company that same day and the table was delivered that afternoon; therefore, I really had no tracking information prior to my calling the company. That, alone, would not cause me not to use this company again, but a usable tracking system would certainly be helpful and would be faster than a phone call.

 I would shop here again

Quick, easy, and very pleasing transaction.

 I would shop here again

It was a usual online purchase.

 I would shop here again

Very efficient. Easy to order. Shipping is quick. No problems no hassle. Thank you.

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Excellent

 I would shop here again

Second purchase from vendor. Very happy ith product and related services.

 I would shop here again

I ordered a SET OF 2 Doeli Touch lamps and only received a single lamp! Very deceptive advertising and very abusive. I am still working on the problem to see if I can't get some relief. It's not looking good though.

 I would not shop here again

After some deliberation, considering all the bad reviews here about bizchair, we bought 8 brown Shen Leather Chairs for our dining room table.  Although we bought them at bizchair, the order was processed by Euro Style Inc, shipped by Conway Freight, and took 8 days to get to our home. All-in-all, the chairs are exactly what we wanted, got to us in a timely manner, and were a really good price.

Although I had a good experience, I can only give a good (not great) rating about their communications. I got one email, confirming my order was made, but no emails about when it was shipped. I can only assume that their communications with the processing vendor and shipping company are not very automated. Similarly, when I called to find out the status of my shipping, my call was answered quickly and the service rep was friendly and tried to be helpful, but was not able to quickly check on my shipping status. All of this being said, my order got to me more quickly than I expected, and the shipping company was very easy to work with.

 I would shop here again

The picture and technical description were exactly what I wanted and exactly what I received.

 I would shop here again

I had absolutely no problems with bizchair.com. They had the lowest price online for the item I wanted, the Spartak Fold Down Desk, by almost $100.00 less than anywhere else I found. The shipping was free and quick, the item was in perfect condition. The fact that it was not easy to put together was not unexpected, and certainly had nothing to do with bizchair. All in all, it was a very good experience.

 I would shop here again

I lucked up on this website when trying to find maple furntinue to match a maple bookcase that I had for years. I was really surprised the low prices and most of all the free shipping. anything that I purchase becuase of the economy, I try to get free shipping as shipping can be astranominical.

 I would shop here again

It was not possible to assemble either of the 2 chairs received - 1 was missing an essential part, the other had the wrong parts that didn't fit together (seat and/or tilt mechanism.) The merchant sent new parts, but one of the chairs still couldn't be assembled. We were so frustrated we didn't even try to assemble the other one with the new tilt mechanism because the chair back couldn't be affixed on the one we tried to assemble using the identical tilt mechanism. Merchant wants to send us more parts. We have no confidence that they will ship anything that will allow us to assemble the chairs, and only want to return them. Merchant states they will charge us for original (free?!!) shipping, plus we must pay to ship the items back, a total of over $100 for items we cannot assemble, much less use. Worst online purchasing experience I have ever had, bar none, out of hundreds of online purchases I have made over the years. Thoroughly disgusted and frustrated.

 I would not shop here again