Best Buy ®

Best Buy kept me up to date on shipping.

 I would shop here again

the worst experience in my life. extremely unorganized. not caring. I will never ever buy anything from best buy again. terrible customer service.

 I would not shop here again

I ordered the cd's on line but actually going in best buy everyone is very professional, helpful.

 I would shop here again

Late last month I paid a visit to the local Best Buy to try and obtain a refrigerator for our new house. The sales man and the local store was rude, unhelpful and could just hardly speak English. When he found out I wanted a refrigerator that very day he   Read full review...

 I would not shop here again

hard to find how to track and very difficult to do when you do find out what to do. I still dont know when Im going to recieve my ink that I ordered.

 I would shop here again

The employees were very helpful and kind.

 I would shop here again

very professional and great customer service.

 I would shop here again

First my credit card didn't go through. Then I called to give my crrect credit card number for an in store purchase (ordered online). Never got a confirmation of order from Best until the next day. Went to the Best Store 2 hours after placing the order online; no record of the order in the system. Had to buy the product and pay again. My credit card was charged twice even though the store told me it wouldn't be. Had to call again and cancel the initial order to get a refund. Finally, I could not get the system to work with my tv. Brought it back to the store and was offered an in home install for $199 (for a $129 system - duhhh). Got some in store tech advice and tried again to install the system. Still would not work. Bringing it back. A real hassle. No more business for me with Best Buy.

 I would shop here again

Excellent, completely satisfied...

 I would shop here again

It was ok. Tracking the order was a bit of a pain and didn't come as quickly as I expected.

 I would shop here again

Excellent

 I would shop here again

Best Buys charge of $15.00 for their recycling program is a crime! This cost was never disclosed until check-out and there was no opportunity to opt-out of this imposed excessive fee. If Best Buy wants to be a good citizen then more power to them, but to charge me $15 is unfair. I am a devoted recyler, and I take this responsibility very seriously. However, I don't demand that others support my cause. Shame on Best Buy for such strong-armed tactics!

 I would not shop here again

Good product selection, prices and shipping charges.

 I would shop here again

When shopping for the new Mac OS X 10.6, "Snow Leopard," I came across a note indicating that Best Buy was selling it for $5 less than the local Apple Store.So, I went to their website, checked inventory, noted that a store not too far from me   Read full review...

 I would not shop here again

Bought computer; extended warranty with back-up disc; computer failed; diagnostics done; result...$130 bill for another system restore disc which has to be done by store!!!

 I would not shop here again

Everything went fine. I was not offered an extended warranty though - which I might have bought if the price was right.

 I would shop here again

Bait & Switch

 I would not shop here again

Online was perfect. I could not even get in touch with the Best Buy in town. I recording asked what department, I pushed button and no one answered. I called three times different parts of the day. That is sad.

 I would shop here again

fast easy to find merchandise nice simple checkout process..

 I would shop here again

fast delivery, love the item

 I would shop here again

Truly a good experience--what was promised was completed. I think that pretty much says it all.

 I would shop here again

I wanted to send it directly to the recipient, but theere was no way to send a gift enclosure message. Finally, after trying many times and looking at the FAQ and calling and getting stuck in voice mail jail, I gave up and had it mailed to myself and mailed it on to the recipient by myself. I was extremely disappointed in the service.

 I would not shop here again

It was a gooexperience at a fair price

 I would shop here again

Very good!

 I would shop here again

I ordered a refrigerator at bestbuy.com on June 20, 2009 and was given a July 10, 2009 "confirmed" delivery date. After checking the order status several times by email and with online customer service,was told everything was fine and they "promised" the delivery would take place on July 10th. They said that on the 9th I would get a call regarding delivery time. On the 9th, no one calls me and after several hours of frustration and calls to Best Buy, I am told that, in fact, my fridge is on back order and the earliest it may be here is July 30th! Bestbuy.com passed the buck to the local store's delivery team, and they said online services should have been aware of the status and emailed me. In the end, because I badly needed a fridge, I settled for one I didn't want from the local store and the folks at bestbuy.com simply credited back the amount they charged my card a month earlier and not another word did I hear from them! Beautiful. And they call themselves BEST BUY!?

 I would not shop here again

Customer service STINKS!  After a month of "run around" customer service, I finally was told that Best Buy no longer had the windows disc to reload on a Insignia computer (Best Buy brand).  They could not provide a disc to reload the software (it was preloaded and did not come with a back up disc).

I had a minimum of 5 phone calls and/or transfers that required 10 minute wait time.

 I would not shop here again

On line experience was great, courtesy in store was not so good.

 I would shop here again

The Rocketfish? - Micro Bluetooth USB Adapter RF-MRBTAD is an exelent product. No problems using it on vista.

 I would shop here again

excellent

 I would shop here again

The experience was good. I ordered the product online and picked it up in the store.

 I would shop here again

Pain free, fast delivery.

 I would shop here again

Best Buy delivered my item in less than two days from when it was purchased. Item was in perfect condition and works wonderfully.

 I would shop here again

in-store pickup was extremely efficient and made for a great overall experience

 I would shop here again

It was a good experience for me. Unfortunately, the phone did not fit in the place we needed to hang it, so it will be returned. That's always a chance you take shopping online.

 I would shop here again

Shopping experience was quick and easy. Great reviews and product comparisons, helped make purchasing product easy and hassle-free.

 I would shop here again

I have shopped a lot at Best Buy in the last 6 months and overall I think they do an outstanding job. Courteous employees, prompt delivery of my orders and I am very satisfied with the products.

 I would shop here again

It was easy access to place order on line and very good tracking information.

 I would shop here again

Short sweet and to the point. I ordered it on lone they contacted mw within hour or two to let me know that I could pick it up at the store. Got confirmation went to the store I was in the stor less than twenty minutes got my parking ticket vailded and was on my way. Yes I would doo this again.

 I would shop here again

great

 I would shop here again

Items in stock and shipped quickly.

 I would shop here again