Best Buy ®

Best Buy ®
 
Average Rating: 4.22/5.0 store rating
Customer Service 2
On-Time Delivery 3
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simple

by Best Buy Shopper, January 25, 2012
simple

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good. Rod helped me by filling out...

by Best Buy Shopper, January 22, 2012
Very good. Rod helped me by filling out order form and helped me greatly!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ordered online for pick up at the...

by Best Buy Shopper, January 15, 2012
I ordered online for pick up at the store. When I got to the store it took 30 minutes to pick up item. Long wait in line not a long line. Employee could not find item when I was waited on checked ordered item shelf then made two trips to back before finding the item. I even know that someone laid it on top of a used TV. System did not work for me I should have bypassed pick up and searched the store myself. Next time Amazon, I will take no taxes no service no shipping over poor service at huge impersonal mega store that cannot manage service. I would have saved gas and tax fees and it would have been at my door. Find a solution and you may not end up as Blockbuster stores did irrelevant

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

The delivery was ahead of expectations....

by Best Buy Shopper, January 15, 2012
The delivery was ahead of expectations. Always nice!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was a good experience. I will do it...

by Best Buy Shopper, January 14, 2012
It was a good experience. I will do it again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I chose to pick it up at the store. I...

by Best Buy Shopper, January 13, 2012
I chose to pick it up at the store. I walked right in. No one was in line. I gave the assistant my copy of the order. It was a little slow finding the cd player. He had to look in several places. It turns out the player was still on the showroom floor and he had to go get it. But I was OK with it. Player works good!! Thank you!! Your price was good too.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Fair experience

by Best Buy Shopper, January 13, 2012
Fair experience

  I would shop here again
Overall Rating: 3/5.0 store rating
 

They had what I was looking for and it...

by Best Buy Shopper, January 7, 2012
They had what I was looking for and it was a fairly easy process. The product was delivered in good condition and on time.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Only problem was with their computer...

by Best Buy Shopper, January 5, 2012
Only problem was with their computer software . It wouldn't let them activate then it wouldn't printable receipt. I'd brought my online odercopy with means that receipt. Workers tried hard, even made calls but said it was software peoblem. The transaction took 1 people and 45-60 mins to resolve. I said Ian's long as I had my online receipt that I'dirchased it I was ok and left as I had to drive almost 2 hrs home. Greenwood was one of 2 stores closet to me that had item in stock. Terre haute did not.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I had a very pleasent experience!

by Best Buy Shopper, January 3, 2012
I had a very pleasent experience!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered 2 radio control helicopters...

by Best Buy Shopper, January 2, 2012
I ordered 2 radio control helicopters on 12-25-11. It is now 1-2-12 and the toys have not arrived yet. The shipment tracking was not available through the Best Buy web site for 5 days after the purchase. Now that the tracking is available, the tracking indicates that the purchase will arrive 1-4-12. Arrival 1-4-12 will be 10 days after the purchase, which is an unacceptable delivery time.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

My order was in 4 parts. I have...

by Best Buy Shopper, January 1, 2012
My order was in 4 parts. I have received the protection plan, the carrying case, and the mounting device. These arrived in advance of the expected delivery date which was a surprise especially considering the holidays were during the ordering and delivery periods. I have not yet received the GPS unit. It is due in two days. So far I have been pleased with the turnaround time.

  I would shop here again
Overall Rating: 5/5.0 store rating
 
My granddaughters have been wanting Happy Nappers toys for Christmas, so I recently searched for the best deal I could find online. I found them at Best Buy Online Store for at least $5 less than anywhere else. I clicked the link and was taken   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Amazingly easy, efficient, and timely....

by Best Buy Shopper, December 31, 2011
Amazingly easy, efficient, and timely. Fantastic experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wrong item given at the time of pick up...

by Best Buy Shopper, December 30, 2011
Wrong item given at the time of pick up and had to go back and get wright product,buy the time I got the ipod i could have gone to another rstore in town and just purchaced

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

I ordered online and picked it up at...

by Best Buy Shopper, December 30, 2011
I ordered online and picked it up at the store. Everything went smoothly and my husband loves the iPad 2.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything was great

by Best Buy Shopper, December 30, 2011
Everything was great

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping experience was not bad,...

by Best Buy Shopper, December 30, 2011
Shopping experience was not bad, product was available and it was on sale so i guess the price is competetive i would shop again at bestbuy if i really need a product right away.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Ordered online, went to local shop and,...

by Best Buy Shopper, December 27, 2011
Ordered online, went to local shop and, after a little delay that the Best Buy personnel were very professional about, got my gift and was on my way :-)

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything went well.

by Best Buy Shopper, December 26, 2011
Everything went well.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have never had a bad shopping...

by Best Buy Shopper, December 24, 2011
I have never had a bad shopping experience at best buy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I will continue.ur to shop at best buy

by Best Buy Shopper, December 23, 2011
I will continue.ur to shop at best buy

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Web site was easy to use and...

by Best Buy Shopper, December 23, 2011
Web site was easy to use and merchandise was delivered on time

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Awesome service and product! Thanks so...

by Best Buy Shopper, December 22, 2011
Awesome service and product! Thanks so much.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good

by Best Buy Shopper, December 22, 2011
Good

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The only glich was the fact that my...

by Best Buy Shopper, December 22, 2011
The only glich was the fact that my order was not ready for pick up when I arrived at the store even though the email communication said it was ready for pick up.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It was a quick and easy shopping...

by Best Buy Shopper, December 22, 2011
It was a quick and easy shopping experience for a Christmas gift.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Shopping at the merchant's web...

by Best Buy Shopper, December 22, 2011
Shopping at the merchant's web site was convenient until my product arrived with major damage and now I have to return it to the store which defeats the whole point of ordering online.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

My shopping experiences with Best Buy...

by Best Buy Shopper, December 22, 2011
My shopping experiences with Best Buy have always been great. Lately they have been offering free shipping even during the holiday season and I have received all of my orders quickly and in great condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The tracking information for the...

by Best Buy Shopper, December 21, 2011
The tracking information for the package was not available initially and for several days the tracking info did not update. I was overall pleased with the shopping experience and would shop from this retailer again.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Found my freezer on line at Best Buy at...

by Best Buy Shopper, December 21, 2011
Found my freezer on line at Best Buy at a great price. Was called for delivery and arrived during the time-window that was stated by driver. Everything went fine.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Would have preferred to receive product...

by Best Buy Shopper, December 21, 2011
Would have preferred to receive product via delivery, but it was not available. Store pick up was easy, waited a bit but took into consideration the higher volume due to holiday season.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good

by Best Buy Shopper, December 20, 2011
Good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

this was a dropped shipped gift so I...

by Best Buy Shopper, December 20, 2011
this was a dropped shipped gift so I can't answer all these questions

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Overall good experience! I would...

by Best Buy Shopper, December 20, 2011
Overall good experience! I would definitely shop Best Buy again!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

ordered 2 identical phones and was...

by Best Buy Shopper, December 20, 2011
ordered 2 identical phones and was shipped 2 different phones, then contacted customer service 3 times to get return slip and finally decided to just go to the store and try to return there, then finally received email saying that i could return for refund but not to correct the wrong shipped items

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Very good and easy

by Best Buy Shopper, December 19, 2011
Very good and easy

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Fast shipment, item rec'd when...

by Best Buy Shopper, December 19, 2011
Fast shipment, item rec'd when expected, good packaging.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I have purchased two computers, a...

by Best Buy Shopper, December 19, 2011
I have purchased two computers, a printer/scanner, a television for myself and a number of items for my office from Best Buy, in store. This is the first time I've attempted to purchase an item online from Best Buy. Even though I've yet to receive the item and see the condition at delivery, I've decided I will never do business with Best Buy again and, I'll attempt to discourage any of my peers from doing business with them. A large company and I know I won't have much impact, but, hopefully, I can route some revenue to other stores.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Excellent

by Best Buy Shopper, December 19, 2011
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating

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