BedBathStore.com

Nothing but HORRIBLE!!! Delayed replies from customer service regarding wrong order shipped, items shrunk, they wont give a refund. AWFUL!!!!!

 I would not shop here again

easy

 I would shop here again

My purchase at BedBathStore.com was an excellent experience. Quality was as expected, fast shipping and customer service excellent. No problems and they take paypal.

 I would shop here again

I, got part of my order right away, the site said they shipped it all, but part was back ordered and the shipping slip said it would be shipped in 2 weeks, I didn't get them and I emiled them twice befor I got an answer. I did finally get the rest of my order, last thursday. I love the curtains, but not the service.

 I would shop here again

It was very confinent.

 I would shop here again

a good experience

 I would shop here again

Item apparently was never available and I was never informed. I waited and called and waited and emailed and did each again and 4 months later requested a credit card refund, which (surprise!) I had to wait for.

 I would not shop here again

I am very unhappy. I only recieved one item of my four part order and I have been charged and cannot get anyone to check into it and send me the remainder of the order or reimburse me. I have notified my bank and called you numerous times as well as   Read full review...

 I would not shop here again

good

 I would shop here again

Product was ripped and stained, contact by company was non existent.

 I would not shop here again

Awful, awful merchant. Would never shop there again. Phone calls were NEVER returned. I finally cancelled the order. You can NEVER talk to a live person.

 I would not shop here again

I placed my order and approximately a week later I recieved an email stating all items were shipped. I made repeated attempts at emails and then after recieving only one item I was informed via a phone call that one of the shower curtains were backordered, still never recieving the one that wasn't. I once again emailed telling the representative of the issue, I was then not responded to for several days once again being asked if they could substitute a different shower curtain , when in the previuos email I had stated which replacement one I wanted and still had not recieved the other shower curtain that was all ready paid for. I feel that the whole experience was poor and there was no follow through and misleading information was given right at the beginning of this transaction. As far as I'm concerned I should not had to pay for either shower curtain due to the inconvenience and I will most likely never use this site again. I will definitely inform my friends of the experience and hopefully they will stay away too and not have the same issues I had. Gail A DeFeo

 I would not shop here again

This will be my first and last experience shopping with bedbathstore.  I recently placed two orders FOUR weeks ago.  I received the first order last week and was unhappy with the product, so I returned it.  I am still waiting for my second order that was supposed to be shipped within 4-7 days.  Upon contacting  customer service, the first and only person I spoke with was very rude!!  (Probably because I wanted to return my order).  Since then I have been trying to contact customer service regarding the second order that I placed and keep getting their voice mailbox saying that the person I need to talk to is unavailable.  Left messages, but no return phone calls yet.

FYI, if youre ordering something that you will need in the near future you might want to shop somewhere else. 

 I would not shop here again

Curtains were much nicer than what we saw in stores.

 I would shop here again

very good,will use again

 I would shop here again

I still have NOT received half of my order! The half I received was great. . . .

 I would shop here again

I ordered howling wolf items, I did not recieve anything, so I contacted you. I was then told I would not be getting the hand towels or washclothes, because you did not carry them anymore. I was never notified of that until I called to fing out the status of my order. If you do not carry them anymore, do not advertise the on your site.

 I would shop here again

great

 I would shop here again

It was a very pleasant experience. The sales people were courteous and informative.

 I would shop here again

I called twice and left messages and also sent 3 emails before customer services ever contacted me back. My order was recieved late by several weeks. Customer service contacted me by email only once to state that my order was to be shipped within the week. This was 3 weeks after my first attempt to contact them via email. (Then phone, email, phone, and finally email again over a 2 week period). Customer service for this company is non-existant nearly.

 I would not shop here again

Lack of access to a real person is the only problem I had with this vendor. Actually, it was impossible to access a real person.

 I would shop here again

For years I have heard horror stories about on-line shopping but until I ordered from bedbathstore.com I had not experienced any problems.  I ordered their 84" hotel quality extra long fabric shower curtain liner on Saturday July 18, received   Read full review...

 I would not shop here again

I purchased a shower curtain from this place in March.  Today is August 2nd and I still don't have it.  I left numerous phone messages and emails.  I received an apology about 2 months ago.  They have my money and my shower curtain.  DON'T SHOP BED BATH STORE.

 I would not shop here again

Item was received on time and in good condition.

 I would shop here again

I ordered an item, a blanket, and received an email acknowledgment stating that the item would be shipped in one to two weeks. My credit card was charged the day after I placed the order. A month later the blanket had not arrived. I called and was told   Read full review...

 I would not shop here again

I am not used to merchants who do not make exchanges, which would allow me to save shipping charges on the second shipment. I am also not used to merchants who charge re-stocking fees. I was not pleased with the quality of the merchandise. And, the amount of time involved in receiving a credit is altogether too long and requires phone calls on my part.

 I would not shop here again

I ordered a shower curtain and kept checking the status of my order that said will ship in 4-7 days.  After 7 days I tried calling the store and could not reach anyone.  I left my number and my call was never returned.  I tried again the   Read full review...

 I would not shop here again

HAS EVERYTHING I WAS LOOKING FOR-WILL BE BACK FOR MORE!

 I would shop here again

Be careful!  Order from here at your own risk!  I placed an order for 3 items and they charged my account that same day.  When I placed the order, all items were listed as "in stock" and would likely ship out in 5-7 days.    Read full review...

 I would not shop here again

Great Merchant and a pleasure to shop with.

 I would shop here again

Purchased for my daughter. I haven't actually seen them, but she says she likes them. They arrived on time. Thank you.

 I would shop here again

I placed my order 2 months ago.   I am still waiting to talk to any one.  I cannot reach any one.  They will not return my calls.  Then where is my refund?

 I would not shop here again

I loved the whole experience, so many products to choose from ordering was easy, delivery was excellent and prices were most reasonable. Thank you I would definately use this proprieter again and have told all my friends and family about BedBath store.com

 I would shop here again

Horrible!!! They do not ever answer their Customer Service phone line. My order was delayed, and I was never informed of that, so I feared I was never going to receive it. I would recommend boycotting this store!!!

 I would not shop here again

took to long to get, . then I e-mail to them not to send them and they did any how.

 I would shop here again

This has been the worst on-line experience I have had.  I ordered a twin comforter set which included a comforter, bedskirt and sham on May 16th.  Shipment date showed two to three weeks. Cost $149.00 which was immediately deducted from my checking account.  I received the comforter today July 15th. It took two months for them to finally send it and then they sent it without the bedskirt. I can't imagine how long its going to take to straighten that out.  They do not answer the phones or respond to e-mails. I promise not to ever ever order from them again and would never recommend them to my worst enemy.  I am just a little bit upset especially when I didn't receive the full order.

 I would not shop here again

The only thing that I was not happy with, was that one of the accessories (Dolphin toothbrush holder)was no longer available, and when ordering this was not specified.

 I would shop here again

Repeated messages left on their voice mails went unanswered. Repeated emails, went unanswered. Repeated faxes went unanswered. Could never get a "live" person only a recording to leave a message and that someone would get back with me. Same with the emails. Never heard from anyone. Still haven't. Very, very poor customer service.

 I would not shop here again

My shipment arrived in the stated 2-3 weeks. It was exactly 3 weeks. My issue is that I placed three calls to customer service requesting a call back and never received one. But I love the product. The web site did not state whether the produce was washable or dry clean only; I assumed it was dry clean only and it is, but that is information that should have been available on the website.

 I would shop here again

Great quality! Great prices! Great product! I'm very very happy with the curtains I ordered!!! Thanks!

 I would shop here again