BedBathStore.com

Towels are lovely, very good quality. I enjoyed your fast service.

 I would shop here again

Even tho the initial order was slow arriving and broken when received, the moment I phoned customer service everything was handled in an efficient, courteous manner. I feel the initial delay and broken seat was not the fault of the merchant, but rather the delivery service. I received a replacement seat in record time and would not hesitate to recommend this merchant.

 I would not shop here again

The tracking said it would be shipped in 2 to 3 days. It was 2 weeks before it shipped plus they charged my credit card way before it shipped, I've never had a store do that before.

 I would not shop here again

The curtains were perfect.  Receiving them took 21 days, after the website said ships 2-3 days!  I received an email from customer service 10 days after I placeed my order stating that one of the items was backordered, but they would ship in 4 - 7 days.  I waited another 7 days and had to email customer service to inquire about my order.  I received my order 2 business days later.

 I would not shop here again

The Bed Bath Store made it easy to find what I wanted - kitchen curtains.  They have lots to choose from.  Hundreds of curtains that can be further defined by type, color, size and price. If you are looking for any kind of home   Read full review...

 I would shop here again

I ordered the Cheers dancing italian chef curtains.  Wow!  They are awesome!  The internet does not do them much justice.  I couldn't believe how nice they are.  They are actually embroidered and not painted or just plain old printed fabric.  I am so happy and these are the best that I have seen thus far.  The quality is definately more than I expected.  The only reasn why I am actually taking the time to comment is because I didn't expect such nice curtains via online and if anyone has any doubt, I hope this comment clarifies it all up for you.  Also, I received them quickly.  Overall, this company deserves an A+.  I would definately order from them in the future and I will also spread the word so others can buy at ease and with confidence.

 I would shop here again

Only the bedskirts arrived. The shipping confirmation BedBath Store emailed indicated that all items had been shipped. Pillows never arrived. Several calls failed to resolve the problem. When I requested a credit for the items received, they did not refund my shipping costs. They indicated that the shipping was free and when I cancelled the item for which I waited 6 weeks and never received, the total came under the "free shipping" offer. Generally, the customer service is poor. I will shop elsewhere in the future.

 I would not shop here again

Quality of the material was very poor. The Duvet looks as if it was torn. I was told that I could not return the purchase.

 I would not shop here again

I thought it was okay because I found what i was looking for - but it is over a week later, and because I inquired about the status of my order, I am just now being told it is not going to ship for another 4 to 7 days.  This is not a good experience and i doubt I will shop there ever again and I will probably tell my friends to avoid it also.  I am not happy that it took so long for me to find out the product wasn't available, and i'm very unhappy that I had to inquire to find out the information , that it wasn't automatically told to me when I placed the order.  The money was taken out of my account the next day even though the product isn't available and hadn't even shipped yet.  Usually the account isn't charged until the purchase has shipped.  I am not happy with this experience at all and I know I will not shop with BedBathStore again.

 I would not shop here again

Don't remember which purchase this was, if it was the red raincoat, then I am not happy it was made for a size large across the shoulders and every place else for a 2X. Have to give it away, would cost more than have that I spent on it to send it back. But if its one of the other items I have ordered, I am very happy with them.

 I would shop here again

I had to call twice to check on the status of this order. It said will ship in 2-3 days and it took 10. On the site it just showed in process for days.

 I would not shop here again

Ordered a product recieved email that the manufacture was out of stock and would ship when they get some stock in. That was April of 2009 and I had to call to trace the order and when checked they had not shipped but had full stock of electric blankets... has to be a better way of checking your orders that they are fulfulled and not relying on the customer to remember if they recieve the order or not once you got paid.

 I would not shop here again

The BedBathStore's own site states there is way to track item but that is not true. My Email to them was not returned. I had to call them before I got an answer about my item. Then, I did get some info. I ordered my item on Aug 26, 2009 and still have not received it. Today is Sept. 16, 2009. I was promised the item in 1-2 weeks. This was the first time I used their site and will not use it again.

 I would not shop here again

The drapes I ordered were backordered but this was not revealed at the time I ordered. Repeated calls to customer service went unanswered as did e-mails. When I finally did reach someone by phone the drapes were still not in stock and I cancelled the order. Customer serivice non-existant.

 I would not shop here again

I only ordered the two items 9/10/09
They came via UPS today, 9/15/09,I couldnt be more satisfied.
Thank you very much. Both items are of first rate quality and I will continue to order from the BedBathStore in the future.

 I would shop here again

Shopping was easy, prices were compariable and shipping was on time. I ordered several pieces for kitchen curtains (swags, valance and tiers) and everything came packed together at one time. But, I was not real happy with the quality of the curtains. When I washed them I noticed while pressing that one hem came out of a swag. I had to fix the hem on a new pair of curtains.

 I would shop here again

I ordered a particular pattern which was marked as "final sale". Of the ten items I purchased only three items were in stock although the website database indicated all he items were available. When I made a follow up call I discovered the discrepency. I asked them to ship what the had and to refund the difference and they did promptly

 I would shop here again

Item selection was large, of excellent quality and presented well online. Was an excellent experience and I would shop this store again!!

 I would shop here again

My main complaint is that I was searching for 1-1/2" hangars, the website claimed that the hangars were 1-1/2", yet I received 1-1/4" hangars. The hangars are nice and functional, but I really wanted 1-1/2" hangars like the ones I already have. There is no reason for the website to make this type of mistake. For that reason, I rated them poor.

 I would not shop here again

I received the wrong item weeks ago and am still waiting for the return label and correct item. No one ever returns my calls and usually have to leave a messege.

 I would not shop here again

I haven't received my shipment yet, but if it's as great as my shopping experience, I will be thrilled. I had to call customer service to make sure the order was going by UPS because we don't have home delivery in my area. We have a PO Box. The UPS carrier made us up an address to use for online orders. I was concerned that it might be sent by FedEx. That carrier does not know us. Because the address is not an actual address, but one made up by UPS, when we get something from FedEx, it takes forever. Anyway, your representative was very courteous and when I sent my online order through, it gave me a $15.00 off coupon. I was so happy. My shipping was free and a $15.00 coupon. For what more could one ask? I'm sure I will be shopping at BedBath store again.
Dixie1944

 I would shop here again

I was completely satisfied. I ordered, I think, four separate orders and all came on time wrapped in bubble wrap and in perfect condition. I thank the BedBathStore for their excellent service.

 I would shop here again

good

 I would shop here again

fine

 I would shop here again

This was the worst online ordering experience ever for us.  After waiting over 8 weeks we received an email telling us that the item was no longer available!  Prior to the email, I called to inquire and had to leave a message and never received a return phone call!

 I would not shop here again

good selection...wished i could have found matching rug, though.

 I would shop here again

Claimed shipment would be 1-2 weeks.  Eight weeks later, nothing!  No phone customer service!!!  No response to email.  This is a fraudulent operation!

 I would not shop here again

Nothing but HORRIBLE!!! Delayed replies from customer service regarding wrong order shipped, items shrunk, they wont give a refund. AWFUL!!!!!

 I would not shop here again

easy

 I would shop here again

My purchase at BedBathStore.com was an excellent experience. Quality was as expected, fast shipping and customer service excellent. No problems and they take paypal.

 I would shop here again

I, got part of my order right away, the site said they shipped it all, but part was back ordered and the shipping slip said it would be shipped in 2 weeks, I didn't get them and I emiled them twice befor I got an answer. I did finally get the rest of my order, last thursday. I love the curtains, but not the service.

 I would shop here again

It was very confinent.

 I would shop here again

a good experience

 I would shop here again

Item apparently was never available and I was never informed. I waited and called and waited and emailed and did each again and 4 months later requested a credit card refund, which (surprise!) I had to wait for.

 I would not shop here again

I am very unhappy. I only recieved one item of my four part order and I have been charged and cannot get anyone to check into it and send me the remainder of the order or reimburse me. I have notified my bank and called you numerous times as well as   Read full review...

 I would not shop here again

good

 I would shop here again

Product was ripped and stained, contact by company was non existent.

 I would not shop here again

Awful, awful merchant. Would never shop there again. Phone calls were NEVER returned. I finally cancelled the order. You can NEVER talk to a live person.

 I would not shop here again

I placed my order and approximately a week later I recieved an email stating all items were shipped. I made repeated attempts at emails and then after recieving only one item I was informed via a phone call that one of the shower curtains were backordered, still never recieving the one that wasn't. I once again emailed telling the representative of the issue, I was then not responded to for several days once again being asked if they could substitute a different shower curtain , when in the previuos email I had stated which replacement one I wanted and still had not recieved the other shower curtain that was all ready paid for. I feel that the whole experience was poor and there was no follow through and misleading information was given right at the beginning of this transaction. As far as I'm concerned I should not had to pay for either shower curtain due to the inconvenience and I will most likely never use this site again. I will definitely inform my friends of the experience and hopefully they will stay away too and not have the same issues I had. Gail A DeFeo

 I would not shop here again

This will be my first and last experience shopping with bedbathstore.  I recently placed two orders FOUR weeks ago.  I received the first order last week and was unhappy with the product, so I returned it.  I am still waiting for my second order that was supposed to be shipped within 4-7 days.  Upon contacting  customer service, the first and only person I spoke with was very rude!!  (Probably because I wanted to return my order).  Since then I have been trying to contact customer service regarding the second order that I placed and keep getting their voice mailbox saying that the person I need to talk to is unavailable.  Left messages, but no return phone calls yet.

FYI, if youre ordering something that you will need in the near future you might want to shop somewhere else. 

 I would not shop here again