BedBathStore.com

The worst customer service I have ever had to deal with.  I placed an order in May, it is now July and the item still has not even shipped yet.  They were super quick to charge my card but two plus months later I still have nothing to show for it.  When you call the customer service line all you get is a voice mail and of course they do not call you back.  I have sent MULTIPLE emails to them and of course not one reply back.  DO NOT shop at this place....unless you want someone to take your money and run.

 I would not shop here again

Summary:  started good, ended BADLY!!!  I found exactly what I wanted at a reasonable price.  The items arrived within a reasonable amount of time.  HOWEVER, the order was INCOMPLETE.  (All paperwork showed the order would arrive   Read full review...

 I would not shop here again

I ordered my product on May 16th, today is July 6th and I still have not received the merchandise. This is the worst experience I have had since I have been ordering over the internet. I will never order and again and definitely would not recommend it to my worse enemy. I plan to call today and see if I can cancel the order.

 I would not shop here again

I really enjoyed shopping on this web-site the color of the bedspread was not quite what I expected. Thank you

 I would shop here again

I called to change the color of one set of curtains prior it being shipped and I was told maybe which I then recieved the first color. Also the rods I ordered to go with the curtains was a complete waste of money. It was cheap and flimpsy and not strong enough to hold or most any other curtain.

 I would not shop here again

BedBathStore sent me a confirmation letter saying that they would ship out my items in 2-3 days, as I did not pay for expedited service. Weeks went by, no order. I contacted them.. and they replied by trying to get me to switch to another product, never telling me that they had already charged my credit card for the first item. It is their policy to charge everyone's card whether they have the merchandise in stock or not. Then they wrote to me to tell me that tthere would be an additional 2-3 day wait before they issued a refund. If they need money, they can go to a bank and get a loan, they do not need me to provide working capital for their business by offering merchandise they do not have. I will never do business with them again. They are in the same class as the proverbial furniture store who takes your deposit, and declares bankfuptcy.

 I would not shop here again

Excellent service! Thank you!

 I would shop here again

will NEVER do business with them again! their customer service is awful; I spent over 2 hrs on the phone on speed dial to cancel this order due to it being delayed. fortunately I pre-paid with PayPal & that transaction was easy to cancel. BUYER BEWARE!!! AVOID AT ALL COST; SHOP ELSWHERE!

 I would not shop here again

I was very pleased with your website, ease of ordering, receiving my curtains on time, excellent packaging of my curtains, and the quality of my curtains. Thank you!

 I would shop here again

Website was easy to navigate, merchandise exceeded expectations and delivery was speedy.

 I would shop here again

They did not ship my items, it has been well over the time stated.  Their customer service goes to a voice mail, even their e-mail says it is overloaded and will not accept any new e-mails.  I believe they never had the merchandise and instead make a profit by "floating" money - since the full payment is charged at the time of placing the order.  I have to find out who the correct regulatory agency is, but I will definitely follow up on this.  I would NOT recommend this company.

 I would not shop here again

Please understand that I am not a complainer and I tend to roll with the punches but you should avoid BedBathStore at all costs!  First of all when you go on the website there will be a pop-up that says "Friday only free shipping for The Prairie   Read full review...

 I would not shop here again

i did not get any rebate. other than that i love what i bought, service was good.

 I would shop here again

good

 I would shop here again

Simple, satisfactory.

 I would shop here again

A very good experience

 I would shop here again

This is the first time I shopped at the BedBathStore and I am satisfied with their service.

 I would shop here again

I like the curtains and the service, however, I e-mailed several times and never got a response.

 I would shop here again

one of my orders was not explaine clearly

 I would shop here again

Items as advertised, good price, good shipping time.

 I would shop here again

I waited over 6 weeks for this product which was supposed to be shipped in 1 to 2 weeks I made several phone caLLS and left messsages and also sent several e-mails and got no response as to whether this was on backorder or when I could expect this They charged my credit card the day it was ordered and it wasn't until I reported it TO my credit company did I get any action. VERY POOR CUST0MER SERVICE

 I would not shop here again

Chenille bedspread I was looking for was in stock at a reasonable price. When the product arrived, it was just as advertised, and I am completely satisfied with the bedspread, the vendor, and the purchasing process. Thank you.

 I would shop here again

I ordered 2 sets of the same curtains just two different colors and rods for both. One set of the curtains the color was darker and not what we expected. The rods are very flimsy and bent. The material for the curtains seemed to be a good quality the color is not what it appeared. I called 2 days after ordering and was told it maybe to late to change they would notify me by email. I am not happy with my purchase and would like a  exchange or a refund or I will not be using or recommending your web site.   

 I would not shop here again

All the sales people were very helpful and friendly.

 I would shop here again

Very pleased; beautiful set; arrived earlier than expected

 I would shop here again

still have not received part of my order and still have not received an answer from customer service as to when I will receive my order

 I would not shop here again

Nice. Every step was processed as expected. The Customer Order Sales Person was very Friendly and understandable.

 I would shop here again

Easy to navigate

 I would shop here again

I found this shopping experience to be awesome.. Lots of items to chose from. Good service. Mailing was easy to track. I found the product that I ordered to be just what I was looking for! As long as I can order over the phone. I will order again..

 I would shop here again

I have tried for a month to get in contact with this place, no reply to phone calls, or e-mail. sent curtains back because they were two different colors, have not received a credit yet, cannot talk to anyone regarding this problem. would NEVER buy anything from there again. Told many people not to shop there.

 I would not shop here again