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Showing 1 - 40 of 1,009 |
VERY FRUSTRATING.........
by vetch1, December 27, 2009
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Do not shop at this store!!!!!!!!! They accepted my payment, and eleven days later still no merchandise and not able to contact the company. No responses to voice mails left and no responses to e-mails sent.
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Good company - I used them several...
by BedBathStore.com Shopper, December 25, 2009
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Good company - I used them several times for extra long shower curtains and have always been pleased.
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Missed Christmas by a long shot
by ktma, December 23, 2009
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My boyfriend needed a bath caddy and foam bath pillow for his mom for Christmas. I offered to help find it and found Bed Bath Store via the iGive website. We ordered on 12/13- four days before the published Christmas delivery
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NOT IMPRESSED at all.....hard to reach, cc charged on item out of stock w/no notice
by kmannion62, December 23, 2009
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Not impressed. Ordered and CC Paid on 12/12 - Order status indicated ship in 2-3 days....for a week it said this. Sent email, email never returned, called got VM...VM never returned, Called operater and was auto transfered to CS...yea a way to speak to someone! Order was out of stock and not sure when it would be available...."I will email you"... 3 days later...no email received. Called O to get to CS and cancelled the order.....refund will take 2-3 days. Not impressed!!
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Had no problem and love the product
by BedBathStore.com Shopper, December 19, 2009
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Had no problem and love the product
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mediocre
by chowdah617, December 15, 2009
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The order was split up among several vendors. The shower curtain was very cheap and not the colors in the picture. Delivery is slow. I still waiting on the curtain. Probably not use this site again.
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Very good and easy to use.
by jazzerfool, December 14, 2009
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Dear BedBathStore Online,
I was very pleased with the delivery speed and ease of online ordering from your company. However I am not pleased with the quality of the valances I ordered. The fabric is not what I expected nor is the color of the fringe. Please assist me in returning these items. Online credit would be fine also. Thank you Donna M Atkinson mailto:donna.atkinson51@gmail.com |
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The online store was easy to use, convenient and delivery time was very acceptable.
by saltysal, December 14, 2009
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I've had nothing but a positive experience shopping at BedBath Store Online Store. I love the bathroom ensemble and have received many compliments. My order was accurately filled and the delivery time was satisfactory. Even when one of the items was on backorder, it was finally filled in the stated timeframe. Thank you and I won't hestitate to use your company again.
Sarah A. Ralph The Villages, FL |
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Not happy with my purchase or treatment.
by blurbbb, December 10, 2009
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Order wasn't accurate and customer service leaves much to be desired. Service rep had a stinking attitude when queried about my order.
If you order from these people and they don't deliver exactly what you purchased, know that you will be subject to paying for return shipping PLUS a 10% "restocking fee" just to get the appropriate item shipped back to you. And they'll tell you in a rude NY accent: "That's our POLICY." ---- which I believe to be about the WORST explanation for anything these days. I will not be purchasing from this seller ever again. I will also recommend to others that you shop elsewhere. |
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Great prices, selection, and service....
by BedBathStore.com Shopper, December 7, 2009
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Great prices, selection, and service. Thanks for doing an excellent job!
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My experience was excellent to outstanding. Great customer service.....
by tuckerp17, December 2, 2009
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I would like to commend Emmalyn in Customer Service for her OUTSTANDING service. Some of the curtains I ordered were out of stock, she emailed a possible solution and then called to ensure what I thought I ordered was really what I wanted. She corrected my erroneous computer order and is having everything shipped at one time. Service above and beyond the call will ensure I will return to your website for future purchases. Cudos to Emmalyn!
Thank you, Pamela |
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EXCELLENT PRICES,PRODUCTS,ACCURACY AND SPEED OF DELIVERY..
by amcd1, December 2, 2009
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ONE OF THE MOST DELIGHTFUL EXPERIENCES ORDERING ONLINE...I AM REALLY IMPRESSED WITH THE SPEED OF DELIVERY THE ACCURACY OF ITEM DESCRIPTIONS AND OVERALL SUPERIOR SERVICE...AND THE PRICES ARE EXCELLENT.. CUSTOMER SERVICE IS VERY KNOWLEDGEABLE AND VERY ACCOMODATING....I WOULD HIGHLY RECOMMEND THIS SITE...
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Great Product Quality, Good Prices, Very Smooth Transaction!
by azduet775, December 2, 2009
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We just made our first purchase from BEDBATHSTORE.COM. We were impressed with the large selection and prices of their merchandise, the reasonable shipping charges, the ease of ordering online, and their email communications during and after the sale. The bedspread and curtains arrived sooner than we expected and we're very happy with the quality of both. We'll shop at BEDBATHSTORE.COM again and highly recommend it.
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very satisfied
by mistygirl2001, December 1, 2009
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I have had very good experiences with BedBathStore Online. This has been the third or fourth order I have placed with them and I am very satisfied once again. They have a very nice selection of items at reasonable prices. There have been many times when I was looking for specific colors and I am always able to find something in their selection. I never leave their website disappointed. The delivery time is quick and efficient and the shipping rates are reasonable. I have recommended this website to others numerous times and will definitely be shopping there in the future.
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the shopping experience was complete...
by BedBathStore.com Shopper, November 30, 2009
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the shopping experience was complete and without event as it should be.
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Poor
by jlambert3, November 28, 2009
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Product was back ordered and we were not notified. We were extemely dissatisfied with the lack of attention to customer service. We won't be using this service again.
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The shipping for the order was...
by BedBathStore.com Shopper, November 24, 2009
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The shipping for the order was estimated as 2-3 days. It actually took 2-3 weeks. This delay was too long.
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terrible, will not buy from this website again
by epiliz, November 24, 2009
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It's been two weeks and my order still hasn't shipped. It's been difficult to find out the status of my order. There was no indication before purchasing that the products would be delayed. I'm still not confident that I'll even receive my items.
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horrible exposure to an unwanted magazine subscription
by youwin, November 23, 2009
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I like the robes BUT because I ordered from you I somehow am now receiving Field & Stream magazine which I hate. I did not order it or ok it and the only way I can cancel it is to go back through you. what kind of sham are you running??? I am reporting this to the consumer fraud line! clearly, I am outraged!
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good
by BedBathStore.com Shopper, November 20, 2009
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good
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Unsatifactory Service - unstrustworthly vendor
by sarahjbrown, November 19, 2009
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I now do not trust this vendor and would NOT recommend that anyone orders through this site.
Delivery speed is non-existent. Order had been place on the 9 Nov and by 19 Nov I still had NO product, no order status updates and no phone calls notifying me of a possible delay in shipment. Deliver date was communicated at 4-7 days. It is now 10 and no sign of a shipment headed my way and the holdiays are coming. Completely unacceptable service, if I could cancel my order without penalty I would. |
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good selection, easy to order, timely...
by BedBathStore.com Shopper, November 18, 2009
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good selection, easy to order, timely delivery.
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I found what I wanted with ease,...
by BedBathStore.com Shopper, November 16, 2009
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I found what I wanted with ease, ordered and received the order, all in a timely manner---no fuss, no muss Will definitely use the website again
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quality of curtains was even better...
by BedBathStore.com Shopper, November 15, 2009
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quality of curtains was even better than it appeared in the photos
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3 weeks and still waiting - do not order from this site
by glovereggs, November 15, 2009
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I ordered a comforter set on October 22. On the description page it said it would ship in 2-3 days. When I finished the order, I noticed that it said my order would ship in 1-2 weeks. I was upset, but figured that I had failed to notice the change during the checkout process. Well it is now Nov 15 and my order STILL HAS NOT SHIPPED! If I check the status online, it still says it will ship in 1-2 weeks. I emailed customer service a week ago and they did reply to my question. The reply simply said that they have not yet received the item. No mention of when it would ship and no "we're sorry" or anything to acknowledge that they are very late. My overall satisfaction is zero. I will never order from this site again. Oh, and needless to say, they charged my credit card on October 22.
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NOT GOOD, took too LONG
by monkey2008girl, November 13, 2009
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Briefly describe your shopping experience at BedBathStore Online Store:
I ordered a shower curtain over 2 weeks ago and it is just now being shipped. That is, after I contacted the seller 2 times. I will not shop there again... I spent over 35.00 for this shower curtain and we are building a new home and I thought since most online orders are very fast in shipping this would be the same. But, not so. The person I contacted at BedBathStore told me she would have to get with the manufacture, that is where it was shipping from. I don't know if she was a thrid party or what. But, this is the slowest order I have ever placed with anyone. |
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I had very good service experience with BedBath
by smedleygy, November 13, 2009
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On November 9th I order two sets of Country Patch Ruffled Tier and Swag curtains for my kitchen and by November 13th I had my order. They were just as I expected them to be. The colors, designs and quality of the curtains are very good and I love them. It did take me awhile to find the curtains I wanted due to the selection variaty they had. My order went right through on the computer with no trouble, they also responded back very rapidly with a response to my order which was very polite so I did not have to talk to the customer service department. I would be more than happy to order again from BedBath in the future as the need may rise. I would also recommend them to others. Thank you very much for the fast service.
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I returned my product the next by UPS...
by BedBathStore.com Shopper, November 12, 2009
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I returned my product the next by UPS on 10/30/09 along with a note and I still have not recieved my refund my mail or putting it back into my account. Please forward this on to accounting or who ever it needs to go to. I will follow up with a call.
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never again
by briananne, November 11, 2009
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I never have written a company before because I never had to. I will never shop with bedbathstore again.I ordered curtains on October 26 and was told I would recieve the curtains in 1-2 weeks.On November 10 I called to find out the status of the delievery and was told the curtains are on 3-4 week back order.They had no problem taking the $90.97 from my account on October 28. I was never contacted about the back order so now for my party this Saturday there will be no curtains in the family room that I just had done over.I will be happy to tell anyone who asks why there are no curtains on the windows not to shop with you..I am furious. Anne McEntee Farrell
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It was fine. I would have like the item...
by BedBathStore.com Shopper, November 7, 2009
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It was fine. I would have like the item to be delivered a little sooner--took multiple days for the order to be filled (and it was a very small item)
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Items out of stock and poor...
by BedBathStore.com Shopper, November 7, 2009
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Items out of stock and poor communications with customer as well as charging items upon order reciept rather than when items have shipped. I sit here today will a bill for merchandise I do not have nor have the items been shipped.
I will be shopping elsewhere.
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I ordered White-Lilas Crushed Flower...
by BedBathStore.com Shopper, October 31, 2009
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I ordered White-Lilas Crushed Flower curtins. On the sight I understood the full set top and bottoms. I recieved 1 pair rose valances and 1 pair of yellow valences. I called they sent a shipping lable to send back 1 week haven't recieved credit hopefully about another week or two.
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Frustrating, terrible customer service
by customer12245, October 28, 2009
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BEWARE!!! I ordered several sets of 2 different types of curtains and was billed for the order immediately. &
nbsp;After
a few days when I had not received the merchandise or a shipping/order status email, I called customer
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Good selection of products. The...
by BedBathStore.com Shopper, October 28, 2009
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Good selection of products. The comforter set is wonderful. The only problem I had at all was the estimated shipping date was 4-7 days and that was all the information provided.
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Terrible shipping policies, super slow to ship. Will not order again from this store.
by abgb92, October 28, 2009
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The slow shipping is absolutely ridiculous. I would have never bothered ordering if I would have known that it can take up to 6 weeks before they ship it.
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HORRIFYING
by kaw10, October 27, 2009
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Horrifying. This can't possibly be a legitimate business. Are these a handful of people operating out of a storage unit or something? I never received an email saying my items were on backorder, I never received a shipping confirmation, and I can no longer get a person on the phone -- just a voicemail. The first time I called and found out about the backordering the girl on the phone was clearly trying to get the conversation to end because she couldn't give me any answers. I obviously will never receive what I ordered.
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Fraud - Stay away
by bayareaatty, October 26, 2009
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Buyer beware - This store is a fraud. Do not be enticed by their low prices and seemingly ‘quality’ products. I placed an order for some bedding and curtains with them on 09/ 25 /09 and their website indicated it was due to ship "in 2 - 3
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Loved it. Very easy to find what I wanted.
by carol841, October 26, 2009
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Had looked everywhere for the bath rugs I wanted to match my bathroom. It seems not many manufacturers carry a shade of rose (or pink) to match the curtains I have. Your site was very easy to navigate and find what I wanted - and at a reasonable price. I am planning on changing my bedroom and when I do, I definitely go to the BedBathStore website and also recommend it to my daughter, who is building a new home.
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Everything done above expectations....
by BedBathStore.com Shopper, October 26, 2009
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Everything done above expectations. Thanks
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Terrible communication
by monrja01, October 26, 2009
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I'am disatisfied with this company. I ordered some curtains and never recieved a email or shipping notification from them. After a week of not hearing from them I sent them a email and they responded that one of the things I ordered was on back order. Poor communication. If my product doesn't come by the end of the week I will be cancelling it.
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Showing 1 - 40 of 1,009 |
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