BabyEarth

I like the products at BabyEarth. I do not like the way the website won't let you continue shopping when you add something to the shopping cart; that was a frustating feature that needs repair.

 I would shop here again

I didn't know about BabyEarth before, and I found it a very good place to shop for new babies. I wish a wrapping cost is a little bit lower.

 I would shop here again

My only problem was that I did not receive an e-mail confirmation of my order and was not sure whether it had gone thru or if I should reorder. Then when I called to verify if it had been received, I got a recording and was told that someone would return my call. They did not call back until the next day when I was not at home. That had me very concerned. I did not like the fact that I was unable to call and speak to a person regarding a problem. However I was pleasantly surprised at the speed with which my order arrived. One other problem was that since I did not receive an order confirmation and the packing slip did not show any pricing, I still do not know the total amount that I have been charged. I guess that I will have to wait for my credit card bill. That is not right.

 I would shop here again

Easy

 I would shop here again

Unexplained delay in shipping. Product was said to be shipped on a monday and expected to arrive on Friday. Order tracking showed no progress beyond "billing information received" until Friday when status showed shipment date "rescheduled" and in progress through Illinois. It is Sunday today, and I expect the product will arrive tomorrow, which is fine, a week from order date, which is what the initial estimate stated. All of this was only frustrating because with the expected delivery still saying Friday, with no progress on the tracking page, I emailed BabyEarth customer service and they reassured me with all confidence that it was on track to deliver Friday, even though there was nothing to indicate the package was even in transit. This just leaves me with the impression that customer service didn't really know what they are talking about.

 I would shop here again

Babyearth was great. I had to email customer service with a concern and I got a response back within 24 hours. The only thing I would improve is the paypal service. For some reason it never worked for me. Great Site! Will tell friends.

 I would shop here again

I really thought this was a great site to get mam nipples. The only problem I had was that as soon as I got the nipples, 2 of them were bad, meaning they had like a defect in them, I have to contact the company

 I would shop here again

It was easy to look up and purchase. The website gave a good description and good pictures, with excellent prices.

 I would shop here again

I would not order from baby-wise. I recently placed an order for bibs with them & they sent me the wrong ones. I have contacted them repeatedly to try to get it corrected & they just ignore me! I have emailed them 4 times and no one has ever responded. It looks like there is no way to call them either! I would go somewhere else.

 I would not shop here again

Great gift

 I would shop here again

I SEARCHED AND SEARCHED for this lip/face balm for my 3 year old daughter in local retailers and on-line. I found it quickly and easily on Baby-Wise (after repeated failures locally) and ordered it, and received it right on time. My only regret is that I didn't need 99.00 worth of stuff for my daughter so I could get free shipping. Thanks baby-wise, please consider making free shipping after 24.99, I would have bought 5 tubes of this stuff. Thanks again.

 I would shop here again

Excellent web site,would highly recommend this site.Have already pass along,the web address to a couple of people.

 I would shop here again

Received item in 3 days. Best part is they HAD IT!!! Burlinton Baby Depot had none in 3 stores in town and didn't know if they would get anymore. Am very pleased! Will use them again without hesitation.

 I would shop here again

I was completely satisfied with the way you processed my order.

 I would shop here again

all fine

 I would shop here again

The process was easy, and I got my order earlier than expected.

 I would shop here again

it was earlier then i expected and in good condition

 I would shop here again

Very good merchandize selection. Excellent customer service. I notices a moment too late that they had a freee shipping order. My order was a few dollars short to qualify. I called and emailed to add an item to my order. Receoived a return call the following morning, and they had already taken care of my request based on my email. Exactly as I would hope a retailer would act, but so few do.

 I would shop here again

Ourstanding service, would recomend to all. Had ordered the wrong base and discovered it about 1 hour later , wrote a letter to the company explaning the mees up on my part and what I meant to order. They straightened out the order the way I wanted it in the first place and recieved the order 2 days later. Fantastic company .

 I would shop here again

The ordering process was fine, but the wrong product ended up at my door. After explaining to the customer service person that I did not receive the product as listed on their website, they agreed to ship the correct product and send a return mailing label. However, when we asked if they could expedite the replacement product, they said it was my error and they were doing me a favor by shipping the replacement free of charge. This is not true, and I politely explained to the customer service person the error was on their website, but he would not even consider the notion that I was correct. In the end, I will get the product I ordered, although about two weeks after I placed the order, which is inconvenient at the least. But I'm also left with a bad feeling about spending my money with this company. Customer service is easy when everything goes smoothly, but you really find out what a company is all about when problems arise. This company did not show me much respect as a potential return customer.

 I would not shop here again

The experience was great. The website was easy to navigate and the order came very quickly!

 I would shop here again

Excellent service - bassinet is just what we expected! Lukily it arrived on time and our granddaughter was 3 weeks early and came home the same day the her bassinet was delivered! Liked being able to track our purchase. Thanks for the great service - we will recommend you and shop with you again.

 I would shop here again

I liked that the items that I was looking for were in stock and I received the package very quickly.

 I would shop here again

I had been searching for a specific spoon for my daughter and was pleased to find it on their site. The teethers just looked interesting from the site description. I ordered them, received them in a timely manner, and was very happy with how my order was handled. My daughter loves the teethers too. Thank you!

 I would shop here again

did not receive the products I ordered.

 I would not shop here again

Average shopping experience. Product was in stock, but more costly than other sites.

 I would shop here again

Great experience...easy to use site, good service.

 I would shop here again

This was a perfect shopping experience. My order was delivered quickly and accurately. I will definitely recommend to my family and friends.

 I would shop here again

Very pleasant experience!

 I would shop here again

I spoke with someone on the phone at baby-Wise.com and they were very helpful. They were the only ones that could get me a joovy stroller in time for my vacation. Item arrived on time and works great. I will shop with them again.

 I would shop here again