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BabyCenter Store

BabyCenter Store
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 5/5 stars
Customer Service: 4/5 stars
On-Time Delivery: 5/5 stars
Selection: 4/5 stars

One of the worst customer service experiences ever

 
A review by farmerbb written on Nov 18, 2007
Full review
Horrible, horrible experience!!!! I know my review will not stop others from shopping here because they do have good prices - although most of the prices you can beat easily from amazon or other online retailers. After spending about 4 hours picking stuff out online with my wife we get to the checkout page - our total was over $1500. We are Canadian but we have a shipping address in the states where we've bought from dozens on online stores. So they even have postal code and province on their checkout forms - but alas after trying multiple times with our credit cards - tried 3 different ones - none worker. So we call their customer service and ask can you help - simple answer No. Sorry we don't do international orders. But why do you have a space for province and postal code is my response? Umm, ya I don't know. Can you show me where it states you can't process international credit cards?(2 of our cards are actually american banks). Response: Uhm, no its not in the site. So our business goes to Amazon.com instead. could have saved myself 4 hours. So to all you Canadians out there DO NOT SHOP HERE!!!.Thanks
 

About the Author

farmerbb
a member of Epinions.com
Reviews Written:  1
 
 
 
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