Baby Universe

Have not yet rec'd part II of this order....but email was sent detailing arrival time in a few days. Everything was great and easy. Thank You. Etienne Vick

 I would shop here again

I ordered on Nov. 22 and the product has not even been shipped yet. There is no expaination as to why or if it will be shipped by Christmas. I thought that by ordering a month early I would avoid a rush and not have to pay for express delivery. I don't think I'll shop at this site again. Thanks.

 I would not shop here again

I was very pleased with this company. I have ordered from them before and have always received my items in a timely manner.

 I would shop here again

I have not been able to track the item with the tracking number listed on my order

 I would shop here again

I was a little nervous using a company online that I was not familiar with, but the service, etc. were wonderful.

 I would shop here again

great prices and product delivered as promised. Beats shopping at the malls!

 I would shop here again

Easy to find products, extensive website, great variety.

 I would shop here again

shopping experience was excellent, delivery was on time. I would definitely shop at this site again.

 I would shop here again

Shopping experience was fine. Order tracking was less than desirable. The order was not properly scanned at each site. The last scan was when the product left the first FedEx.

 I would shop here again

Until I receive my merchandise, I have nothing to say.

 I would shop here again

I ordered an engravable baby teething ring but do not know whether the order has yet been processed. Since the item is to be delivered directly to the new baby's parents, I would have liked to know when/if it has shipped.

 I would not shop here again

After searching a long time for something like the diaper depot (which I would have never guessed was so hard to find... I was excited to see it on your website. I can't wait to put it to use!

 I would shop here again

Slow shipping. Not fast shipping.

 I would shop here again

I was able to locate and purchase the product without difficulty and the item was delivered without delay.

 I would shop here again

i thought that it was great...i ordered the table and chairs and next thing i knew ...it was here.

 I would shop here again

Everything was great.. but the gift card that was complimentary with the purchase was cut off. The printer or something was off. The left margin was cut off so the card you couldn't read Dear or Love Mom But that was ok with me since I was giving it to my 11 month old baby.

 I would shop here again

It was very easy to find the ordering information, and delivery was quick. The bracelet is beautiful!

 I would shop here again

we were looking for a second stroller,lightweight and compact. we actually tried that stroller, among others, before, so when we saw it at BabyUniverse.com at 50% off we immediately decided to purchase it.
we placed an order, and within a week we had the stroller.
so in a nutshell we had very good shopping experience:
great price, fast delivery, and of course a great stroller. the good thing is we also liked the color they had on sale.



 I would shop here again

I would never order from this company again. I placed my original order on a Saturday and by Monday I already had the shipping confirmation. The package arrived that Thursday and it was the wrong item (right stroller, wrong color). I called them that   Read full review...

 I would not shop here again

My baby started school this year. To make things a little easier for him, I pack his lunch each day. Zack is very selective on what he will and won't eat. He won't eat anything squishy or anything he doesn't recognize. Hey, I've seen cafeteria food and I   Read full review...

 I would shop here again

We were recently looking for crib sheets for our new arrival. I looked at several different sites and found that, with BabyUniverse, once I stacked up the special offers, I got the best deal. MERCHANDISE Babyuniverse sells just about everything   Read full review...

 I would shop here again

I purchased a Halo Sleep Sack and paid extra for two day delivery. I ordered it over the weekend and expected it would be shipped out on Monday. It wasn't. I was surprised when it was obviously I wanted it in a hurry. Instead it was shipped out Tuesday afternoon. It may not seem like a big deal but in an age where other Internet merchants are offering same day or 24 hour processing, I've come it expect it from nearly everyone.

When I sent an email stating that I expected it to be sent out on Monday, I got the standard, "well our policy is blah, blah, blah". Of course this went over like a lead balloon.

 I would not shop here again

I placed (another) order with Baby Universe. I ordered a car seat from them in the past with no problems and decided to go with them again when I ordered a new baby stroller. There prices were about the same as other stores across the board. I   Read full review...

 I would shop here again

I found the prices at Baby Universe to be good, but the customer service was poor, actually nonexistent as another reviewer put it. I ordered a crib bedding set, which was sent to me from an outside store (not Baby Universe). This would have been fine, except it was the completely wrong order. So when I tried to contact Baby Universe about the mix up (email and telephone), I got NO RESPONSE. Their phone system leads you to nowhere. So I shipped the incorrect items back to Baby Universe (at my own expense of course) requesting an exchange. I still have not heard back from them. Don't shop here if you want good customer service.

 I would not shop here again

Great price on peg perego primo viaggio car seat and britax roundabout convertible. No shipping and no tax made this a wonderful deal! Delivery about a week. Order was accurate. Didn't need to deal w/customer service. Excellent transaction, wonderful product. Very satisfied.

 I would shop here again

Wonderful!!! Best price, shipped FAST with tracking number. Couldn't have asked for better customer service and a great selection of Carter's baby items. I'll be back!

 I would shop here again

I ordered a Frog stroller, and after placing the order I just got an email of confirmation. I never received any information on tracking, etc. So I sent them three emails throughout the three days after the purchase (no answer). At the third day I called customer service, only to be told that the item was not in stock!! Note that as per company policy, when items are not in stock they are signalled as such when ordering... Not for this item! The customer service was very kind and quick, and proceeded to cancel my order, as I requested. A waste of three days waiting. It could have gone worse, but also better... Will go and pick up the stroller at my nearest store (am sick of online orders)

 I would not shop here again

Great store! Never have had a problem. They have inexpensive shipping and are quick. Also they are a member of upromise.

 I would shop here again

I purchased eight Kidco Adhesive Mount Locks from Baby Universe. The order was processed and delivered quickly. I was not happy with the product and have emailed Baby Universe on three separate occasions. I have not yet received a response. Their customer service is nonexistent and I would NOT recommend this online retailer to anyone.

 I would not shop here again

Good experience-

Website said product would be delivered in 7-10 days. Ordered on February 11th at Midnight and received product on February 21st. Would order from them again.

 I would shop here again

I purchased a Stokke Kinderzeat through Baby Universe and was not very impressed. I had been trying to order a red Kinderzeat through their site for a few weeks, when the color finally showed up as in stock. I ordered it, and a few days later got an   Read full review...

 I would not shop here again

I was very impressed with their service. I ordered three Britax car seats and received them the very next morning! They are based out of Florida, so I was surprised to receive it so quickly since I live in California. I found out, looking through their site, that they have warehouses spread throughout the country, so that really helps speed up delivery time. The customer service rep was very helpful and courteous. I really appreciated the 10% group discount she was able to offer me (since I was ordering so many). Baby products are so expensive, that every bit of savings counts. I immediately received an email confirmation of my order, along with tracking information. I will definitely pass their site along to my friends.

 I would shop here again

terrible return policy if you want to return something that doesnt work they make you pay to ship it back! so it was a waste of your time and money and your left with nothing!.
I will never shop here ever again!!!terrible costomer service.I could just scream!!!they STINK!!!

 I would not shop here again

I ordered the Toy Cell Phone by Tiny Love, from Baby Universe Online Store. It showed up at my door in two weeks which is a week to two weeks earlier than they had said it was going to take. I was very pleased with the time of delivery. The Toy Cel   Read full review...

 I would shop here again

Ordered a car seat Wednesday evening with regular free shipping. Received seat on Friday morning. Incredibly fast. Lowest price too. Would order from again.

 I would shop here again

I needed to get a baby gift and have it mailed back east. Since she had registered at Baby Univ   Read full review...

 I would shop here again

It was a good shipping experience. Baby universe sells baby seats, and a very wide variety of them.   Read full review...

 I would shop here again

I ordered this glider & ottoman thinking it looked like a nice set for a nice price. When it came,   Read full review...

 I would not shop here again

Selection was good, but customer service was horrible!! I repeatedly tried to contact them both by   Read full review...

 I would not shop here again

Did not alert me that the seat I ordered was out of stock until after they had sent me the base to g   Read full review...

 I would not shop here again