AutoBarn.com

Full review
I ordered a few items from this site. They were meant as gifts. When after a week there was no sign of these items being shipped, I contacted them via their own customer support site to check whether my parcel would make my deadline (I was leaving the country). I received no response. So I decided I'd better cancel the order all together as I got the sense that what I wanted was out of stock (no thanks to their so-called non-communicative customer support department). Strangely, still no response or confirmation after my cancellation request...

Almost a week later (this was now one day before my flight and more than two weeks after I had placed my initial order), someone finally decided to reply to my mail, stating that my order had shipped on that day. No other explanation offered whatsoever. Huh? What about my cancellation request a week before? What the hell??

So this package did arrived eventually, almost three weeks after I placed my order and one week after I had canceled my order. At this point I had already left the country. So next I order my PO Box service to return this parcel to its original sender (Auto Barn). I have since sent them numerous emails (7) in which I have *politely* asked for this issue to be resolved and for my bank account to be credited, but nothing. Absolutely no reply or any type of acknowledgment whatsoever. We are now one year later, and still nothing. Not only have these people completely ignored me, they've also kept all of my money ($169.00!).

DEFINITELY DO NOT GIVE "AUTO BARN" ANY OF YOUR BUSINESS.
THEY WILL JACK YOU.

If you have placed an order with these people and run into any kind of issue, your best option is to ask your bank to initiate a charge back. Don't wait like I did until your only option is to sue them. Most banks will only give you 90 days to contest a charge.