Art.com

The print was damaged. It looked like this was done at the shipping end because the print was rolled to tightly and creased. I was given a replacement free of charge and it was send to me in good time.

 I would shop here again

The website is excellent but I haven't received what I ordered yet. I'm assuming that's cause it's being shipped to Australia but going by the timeframe on the site it should be here.

 I would shop here again

Got what I paid for, however the frame was not what I expected, but I believe to be my fault not the vendors. however I think that if they added a function to illustrate more clearly I would have been happier and they would have made more money

 I would shop here again

It took 4 emails & 3 ph.calls to get a picture off my email & mailing address which I did not order no did I know the person sending it to me. I spoke with 1 out of 3 order takers who knew what they were doing. One refused to let me speak with a cust. service person. In my emails I requested someone to call me, which did not occur & now I get this survey. You're too big with the number of people working at the customer level -- you literally do not have any customer service---& I was only trying to help one of your customers by not receiving a picture from them.

 I would not shop here again

great inventory, quick delivery!

 I would shop here again

Very professional. My prints arrived in excellent condition ahead of schedule. I will buy from art.com again!

 I would shop here again

very good shopping experience. would shop again in a heartbeat.

 I would shop here again

I am very pleased with their web site and their service. It makes the process so simple and enjoyable.

 I would shop here again

Good I order from a rural address and the shipping was not quite what was expected butworked out fine in the end

 I would shop here again

Fun and easy

 I would shop here again

I ordered two pictures but they never arrived. I called and the customer service person had to resubmit the order. I find that very disappointing. If I hadn't called, I would never have received the pictures.

 I would shop here again

ok

 I would shop here again

The frame and art look, in real life, as they did on the computer monitor. I got exactly what I expected. I plan to buy more art at Art.com

 I would shop here again

I was amazed at the selection

 I would shop here again

The print of the picture I ordereg is great. It was everythingI expected. However, I am very disappointed with the quality of the materials that were used to create a frame. I could have gotten a better deal and better meaterals at a local frame store. In fact, I did bring in my product to a local store and they thought I paid too much for what I bought from Art.com. The biggest disappointment about my order is the glass. I paid a lot for it, and it's really cheap quality. It is really just plastic, and I wish that the online store would've indicated that much. Absolutely disappointing!

 I would shop here again

Great service and quality products!

 I would shop here again

Good company. Will use again. I wish that they would start carrying round frames for artwork. Very difficult to find.

 I would shop here again

excellent service

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Easy and straightforward.

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The only issue I had was the lack of opportunity to frame canvas transfers - I understand why it is difficult but surely you could get a standard width frame to fit the transfers.

 I would shop here again

I returned one of the two tapestries I bought. I paid $20 to return it by priority mail. The USPS tried to deliver it on Friday morning and left a notice. As of Monday night, Art.com had not picked it up or responded to USPS regarding delivery. I sent customer service an email and have had no response.

 I would shop here again

was happy with my purchase

 I would shop here again

I found exactly what I wanted at a fair price. Ordering online was simple. I was able to track the order so I knew when to expect it. Even the wall hanger was included. Thanks.

 I would shop here again

Very good service. Completely satisfied with the purchase!

 I would shop here again

I was very dissatisfied with my purchase. The matting was not the color I ordered. The glass was plexi-glass and not even the right size for the frames. They kept popping out the front of the frame. I am also disappointed that I have to do extra work to return the frame with the wrong color matting back to Art.com when it was the company's mistake, not mine.

 I would not shop here again

They have a wonderful selection, their website is easy to use and my purchases arrived in a timely manner. They use the USPO, which makes tracking a bit inaccurate but not a big problem. Will certainly buy again!

 I would shop here again

Very easy, and I got the picture before I thought I would. I definately will shop with you again. Thank-you.

 I would shop here again

quick, accurate with satisfactory results

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It must be *very* short. I have been with them for years, never been disappointed of dissatisfied.

 I would shop here again

easy, merchandise arrived on time and was what i expected. great experience.

 I would shop here again

Very pleased

 I would shop here again

Soon after receiving my order, I began to receive SPAM everyday. I'm certain that my privacy was compromised after providing my e-mail address on the order form.

 I would shop here again

We have made 2 purchases from Art.com. Both time we had to contact them to inquire about delivery. THe first one was damaged in transit, the other was misplaced by the post office but later located and delivered.

 I would shop here again

Excellent transaction. I would very highly recommend Art.com to everyone.

 I would shop here again

I had to send-back my initial framed print, as it was delivered damaged (cracked glass and chipped frame.) It was not packaged appropriately. But I contacted the service #, and I was so impressed with the help I received, and the notes the woman took, and the time and care to ensure the new framed print would be packaged securely. UPS even made a pick-up of the damaged product. And I received the new framed print in 4 days. Truly a wonderful experience.

 I would shop here again

Great merchant. The rebate was a pain - I didn't bother with it.

 I would shop here again

good

 I would shop here again

Overall an ok experience due to selection, but it does seem that they have a number of percent-off coupons ranging from 20% - 30% off and it just so happens that a few days after my order was delivered, I was sent an email for a 30% discount. That really made me feel really great.

 I would shop here again

First order was fine. Second order, they sent the wrong picture twice. This meant that I had to go to UPS twice to return the same item. The quality of the product is good, but more attention needs to be made to the details of the order. Thank you.

 I would shop here again

Easy shopping experience and plenty of pictures to choose from.

 I would shop here again