Art.com

Full review
I received a gift certificate from friends for art.com and looked at the art.com website for products that might come close to "art". Browsing the website I soon realized that what they sell are cheap, mass produced reproductions and tacky kitsch. The hand-painted canvases I finally settled on ordering were also cheap flat paintings produced in the hundreds and anything but unique hand-painted art.
The most aggravating experience with art.com besides the POOR QUALITY of their products however is their POOR customer service. After emailing customer service several times that I was not satisfied with their product and that there is nothing I wanted to buy from their store, I was simply told that according to company policy gift certificates are non-refundable. After insisting a customer service rep finally agreed on the phone to reimburse me with a check for the amount of the gift certificate. This however turned out to be a LIE, because calling them 3 weeks later after not having heard from art.com, another customer rep told me the reimbursement was not and could not be processed. I sent back the canvases, and now I am stuck with a gift certificate, but have no idea what to buy because their is nothing of value on art.com.
Even faced with extremely dissatisfied customers who do not want to waste their money - and even worse the money of their friends who spent money on a gift certificate - on cheap inferior products, art.com sticks to their no-refunds policy. Although this goes by the book and their own policy, it is in my view very poor customer service. The irony or ironies is that I now get frequent email ads from the art.com "informing" me that my satisfaction is "100% guaranteed".
I can only WARN people buying online from art.com. You may be in for a bad surprise.