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Arcadian Home
 
Average Rating: 4.6/5.0 store rating
Customer Service 5
On-Time Delivery 4
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Beautiful lamp at way less than I...

by Arcadian Lighting Shopper, October 24, 2008
Beautiful lamp at way less than I expected to pay.. Service was unbeleavable , lamp arrived 2 or 3 days after I ordered.. I highly recommend This company and there products

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The nora pendent (sean) that I order...

by Arcadian Lighting Shopper, October 15, 2008
The nora pendent (sean) that I order did not indicate the housing for the light came in brushed nickel and copper it simply showed the listing as S for silver. There should be an additional pull down menu after the user has selected the type of cord or unit (low voltage or straight line) to select between the various color options. Nora sent the wrong type but your people got right on it and I was able to get the brushed nickel without a problem. So your sales and customer service was very helpful and prompt in getting the proper mounting. Overall, I was very happy with the service you provided.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

easy transaction, good communication,...

by Arcadian Lighting Shopper, October 12, 2008
easy transaction, good communication, products arrived on time and intact.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Selection is excellent. Ordering...

by Arcadian Lighting Shopper, September 3, 2008
Selection is excellent. Ordering Process was very good. Expected arrival of product was estimated @ 3 weeks, porduct was received in less time than estimated.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The purchase went well- arrived on time...

by Arcadian Lighting Shopper, September 2, 2008
The purchase went well- arrived on time - and we love the mirror.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It was a pleasure to shop at Arcadian...

by Arcadian Lighting Shopper, August 24, 2008
It was a pleasure to shop at Arcadian Lighting. They had the exact Meyda Tiffany lamp #'s I wanted, at the price I wanted; I received the lamps ahead of schedule and in good condition. Buying online doesn't get better than this. When I'm ready to add more art-glass lamps to my collection I'll be contacting Arcadian again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was so pleased with my first order...

by Arcadian Lighting Shopper, August 4, 2008
I was so pleased with my first order with Arcadian, that I placed another order. Great, great company to deal with! I would highly recommend this vendor to anyone!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great website, fantastic product at a...

by Arcadian Lighting Shopper, July 20, 2008
Great website, fantastic product at a lower price, and wonderful customer service. Excellent in every respect.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good

by Arcadian Lighting Shopper, June 30, 2008
Good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Customer svc was very helpful and...

by Arcadian Lighting Shopper, June 20, 2008
Customer svc was very helpful and referred me to technical assistance, which helped me confirm the fastener requirements.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great price, great site. Thank you for...

by Arcadian Lighting Shopper, June 17, 2008
Great price, great site. Thank you for making this easy. it was a hard product to locate and their customer service was great.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

will shop here again

by Arcadian Lighting Shopper, June 3, 2008
will shop here again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good service with good quality...

by Arcadian Lighting Shopper, May 30, 2008
Good service with good quality merchandise.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was a pleasure working with this...

by Arcadian Lighting Shopper, May 30, 2008
It was a pleasure working with this merchant. All lights purchased were good quality, and it was easy to ask questions via email. They assisted in picking the correct fan controls, and in ordering additional lights. All in all, I purchased 6 items from them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I like what I bought. I, like most...

by Arcadian Lighting Shopper, May 28, 2008
I like what I bought. I, like most internet shoppers purchase mainly by fair pricing for similar items. Many sites promise faster shipping than they can deliver. This was a very honest site.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The people were friendly and...

by Arcadian Lighting Shopper, May 7, 2008
The people were friendly and responsive. Arcadian Lighting is absolutely the first place I will go to buy any additional lighting fixtures. I recommend them to all of my friends.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Wonderful customer service - helped...

by Arcadian Lighting Shopper, April 17, 2008
Wonderful customer service - helped with shipping to be sure product arrived at time requested.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

One of the wall sconces had the wrong...

by Arcadian Lighting Shopper, April 16, 2008
One of the wall sconces had the wrong finish. Customer service gave clear instructions on how to handle the situation. I'm still waiting for the Refund form to be e-mailed to me and for the return shipping label to be mailed to me.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent service an follow through....

by Arcadian Lighting Shopper, April 15, 2008
Excellent service an follow through. Helpful advice.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered a lamp in March. Credit card...

by Arcadian Lighting Shopper, April 10, 2008
Ordered a lamp in March. Credit card billed. Then received e-mail that lamp was not in stock and wouldn't be available until June. Merchandize generally appears overpriced for cheap imports. This is no way to run a business.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Arcadian did a fine job of the...

by Arcadian Lighting Shopper, March 26, 2008
Arcadian did a fine job of the transaction. The lamp arrived on time, however small pieces fell off during shipping; these were easily reattached with glue. My only complaint was that the lamp differed in color from the online photo. It was much greener than it appeared in the picture. I felt dissapointed by this difference, but decided to keep it anyway.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was good.

by Arcadian Lighting Shopper, March 20, 2008
It was good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy transaction.

by Arcadian Lighting Shopper, March 8, 2008
Easy transaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Happy with their service and product.

by Arcadian Lighting Shopper, March 1, 2008
Happy with their service and product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The photo cell went bad on my outdoor...

by Arcadian Lighting Shopper, February 19, 2008
The photo cell went bad on my outdoor lamp and they immediately sent a replacement at no charge. Great company!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Our packages arrived in after a few...

by Arcadian Lighting Shopper, February 12, 2008
Our packages arrived in after a few weeks as promised. THey were well packaged and arrived in good condition. The two fixtures did have different chains and ceiling plates but they're in different rooms and look great. I appreciated the savings by ordering them from Arcadian - saved over $1000 from buying them at a local lighting store.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Overall the shopping experience was...

by Arcadian Lighting Shopper, February 11, 2008
Overall the shopping experience was excellent. The two lamps were shipped directly from the manufacturer. One of the lamps had several chips in the finish. The customer service people at Arcadian Lighting handled the problem quickly and professionally. They had an excellent relationship with the manufacturer and a new lamp was shipped immediately even before the damaged one was returned. The new lamp arrived in two days and the next day UPS came by to pick up the damaged lamp. Everything went smooth as silk. We were delighted with Aracadian Lighting and their customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I might purchase from here again as I...

by Arcadian Lighting Shopper, February 11, 2008
I might purchase from here again as I was quite pleased with the service and product--unfortunately, I found the same lamp $40 less at another distributor the day after I received it, so I'd shop around more.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The lamps are beautiful and the price...

by Arcadian Lighting Shopper, February 11, 2008
The lamps are beautiful and the price was better than any other one on the internet or in stores. The packing was excellent.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great Quality products and exceptional prices. Quick Shipping too.

by dollfanz, January 26, 2008
Ordered wall sconces for my bathroom. Came quickly and better quality than expected. Especially for the price.
Great customer service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

This is my second order from Aracadian....

by Arcadian Lighting Shopper, January 25, 2008
This is my second order from Aracadian. I recieved thus far, four ceiling light fixtures and 6 wall sconces. They were shipped perfectly and came very quickly after the order. I am very pleased. Thanks.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Had wide selection of dimmer switches,...

by Arcadian Lighting Shopper, January 25, 2008
Had wide selection of dimmer switches, competitive prices. Free shipping was a plus.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My experience with this merchant was...

by Arcadian Lighting Shopper, January 21, 2008
My experience with this merchant was short but it went well. It was a short but very positive experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very happy with the products, pricing...

by Arcadian Lighting Shopper, December 17, 2007
very happy with the products, pricing and service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Highly recommended.

by Arcadian Lighting Shopper, December 11, 2007
Highly recommended.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I received the chandelier and it was...

by Arcadian Lighting Shopper, December 8, 2007
I received the chandelier and it was broken. Arcadian promptly sent out a replacement. I am still waiting for the electrician to install the replacement fixture, as I had to wait for the new one to arrive before making the appointment and that brought it into his busy holiday season. I am assuming the replacement is ok. I would purchase from Arcadian again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quick delivery and well packaged items....

by Arcadian Lighting Shopper, November 30, 2007
Quick delivery and well packaged items. Great prices!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

At Arcadian, I found a lamp I had been...

by Arcadian Lighting Shopper, November 21, 2007
At Arcadian, I found a lamp I had been searching for, at the lowest price on the Web--and for dramatically less than at my local retailer. Delivery was also exceptionally prompt, with shipment tracking. I was so delighted with the lamp, the price, and the whole experience that I returned to purchase another one! This is now my preferred distributor -- even if I were to spot a product somewhere else for a little less.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Got what I wanted. Price was right....

by Arcadian Lighting Shopper, November 17, 2007
Got what I wanted. Price was right. Happy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

One item was received defective....

by Arcadian Lighting Shopper, October 22, 2007
One item was received defective. Contacted Arcadian by telephone, and was promised a replacment. No replacement arrived for several weeks. Telephoned Arcadian a second time, and was promised a replacement again, and I'm still waiting for its arrival.

x I would not shop here again
Overall Rating: 2/5.0 store rating

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