Arcadian Home

Arcadian Home
 
Average Rating: 4.6/5.0 store rating
Customer Service 5
On-Time Delivery 4
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Excellent product, quick shipping,...

by Arcadian Lighting Shopper, August 29, 2011
Excellent product, quick shipping, competitive pricing

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The order was not shipped for over a...

by Arcadian Lighting Shopper, August 21, 2011
The order was not shipped for over a week and a half even though it was in stock. I emailed and finally had to call. Once I called, there was immediate action and the items came within two days.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

great selection of lighting of all...

by Arcadian Lighting Shopper, August 12, 2011
great selection of lighting of all kinds. I have recommended it to several friends already.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent experience

by bob300sue300, July 30, 2011
Puchased 4 outdoor fixtues.  Arcadian was easy to order online, prices excellent, shipped very quickly, products came in excellent condition.  Definatley would order again from company.  A+

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

i would purchase from this supplier...

by Arcadian Lighting Shopper, July 15, 2011
i would purchase from this supplier only if their products were specified. I had to return a few bollards as they did not work. This caused delay in finishing the project by our deadline.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Although Arcadian seems to have the...

by Arcadian Lighting Shopper, July 7, 2011
Although Arcadian seems to have the best selection available in lamps that I prefer, I do not know if I would use them again. If I could purchase the same item for approximately the same price from a different merchant, I would do that. It was several days before the company informed me that they actually had the product and would send it. Another item I attempted to purchase was plagued by delays, many months, so I cancelled the order. If an item is not available, it should not be listed - that, or a statement should be added to its listing stating that the item is not currently available but will be by a certain date. The unexpected delays were quite frustrating.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered several light fixtures over...

by Arcadian Lighting Shopper, July 5, 2011
I ordered several light fixtures over the space of a few months. One was on backorder, but the remainder were delivered promptly. All fixtures were of excellent quality and reasonably priced.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It was good. The customer rep was...

by Arcadian Lighting Shopper, June 15, 2011
It was good. The customer rep was polite and plesant.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Arcadian Lighting had the best price on...

by Arcadian Lighting Shopper, June 13, 2011
Arcadian Lighting had the best price on this chandelier - over $100 lower - and I've shopped with them before. They have great customer service and always ship quickly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

excellent. Arcadian is the only on...

by Arcadian Lighting Shopper, June 3, 2011
excellent. Arcadian is the only on line lighting site I will ever use due to their outstanding customer service and excellent selection.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

There was a good selection of fixtures...

by Arcadian Lighting Shopper, May 22, 2011
There was a good selection of fixtures to choose from. The light looked exactly as we expected. It was packaged well and arrived in perfect condition. We are very happy with both the service and the product.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ecellent website. Contacted merchant...

by Arcadian Lighting Shopper, May 18, 2011
Ecellent website. Contacted merchant with question, received immediate and satisfactory reply. Received purchase in a timely manner. Have told friends about Arcadian Lighting.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

received the order before getting a...

by Arcadian Lighting Shopper, May 5, 2011
received the order before getting a shipping notice. Very, very quick which was good; but I didn't know when to expect it

  I would shop here again
Overall Rating: 4/5.0 store rating
 

the light fixture was very nice!

by Arcadian Lighting Shopper, May 3, 2011
the light fixture was very nice!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The hole drilled in the glass globe (to...

by Arcadian Lighting Shopper, April 19, 2011
The hole drilled in the glass globe (to connect to the pendant electrical) was slightly off-center..... it is OK, just not perfect.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

great customer service

by Arcadian Lighting Shopper, April 16, 2011
great customer service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was called by Arcadian Lighting when...

by Arcadian Lighting Shopper, April 6, 2011
I was called by Arcadian Lighting when I first purchased my ceiling fan on line. In error I ordered one that works on a 220 line. If the young lady I spoke with did not catch that and call me, I would have had to return it for a 110 line. She saved me a lot of trouble. Definetly order from this company again. The product is great and the service is even better. Thank you,

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was disappointed that the lamp I...

by Arcadian Lighting Shopper, April 2, 2011
I was disappointed that the lamp I purchased had a dent in it when it arrived. I decided to keep it in order to avoid the hassle of a return.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Wrong items were sent the first time...

by Arcadian Lighting Shopper, March 16, 2011
Wrong items were sent the first time but service personnel were helpful, courteous and clear. The correct items arrived almost before I could pack up and return the first ones. Overall, I would still shop with Arcadian; their service is great and their prices are excellent.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent vendor. Will use again.

by Arcadian Lighting Shopper, March 14, 2011
Excellent vendor. Will use again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great selection and prices!

by Arcadian Lighting Shopper, March 13, 2011
Great selection and prices!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

A major piece, the glass cover of the...

by Arcadian Lighting Shopper, March 9, 2011
A major piece, the glass cover of the halogen bulb came broken, but they only give you 7 days to contact them about broken pieces. It took more than 7 days to arrange for the electrician to come out and install it. Fortunately he was able to use the cover from the fixture being replaced...that fixture-the exact same one, came with a broken connection and never worked properly, but it was months before the remodeled bathroom was ready for the fixture to be installed and at that point I couldn't get a replacement or complain. Arcadian Lighting was fine with the order, but this is the 2nd time that this style fixture had something wrong with it. The manufacturer is getting away from their responsibility.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It took longer than anticipated to get...

by Arcadian Lighting Shopper, March 4, 2011
It took longer than anticipated to get the light fixture, due to snow closures at the plant. Arcadian staff was very helpful in tracking down the fixture and determining delivery date. Fixture arrived in excellent shape, was relatively easy to install, and looks gorgeous. We are very pleased and would buy from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I called, placed the order and received...

by Arcadian Lighting Shopper, March 3, 2011
I called, placed the order and received the product. Very easy and fast.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

One item came with broken glass, and...

by Arcadian Lighting Shopper, March 2, 2011
One item came with broken glass, and their customer service people responded on a Sturtday, ande got me replacement glass for the fixture in just a few days. Highly recommended!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The lamp shade looks nothing like the...

by Arcadian Lighting Shopper, February 26, 2011
The lamp shade looks nothing like the online picture. Extremely cheap... Base was fine and arrived in good condition. Could not send back because my husband accidentally thru away original box. Will not order from you again because of this.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Light was delivered damaged and I am...

by Arcadian Lighting Shopper, January 20, 2011
Light was delivered damaged and I am still waiting for a reply as to what to do.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 

Excellent Customer Satisfaction

by tv7zm9, January 20, 2011
I bought a quartz floor lamp.  Arcadian shipped it within a few days - very quick.  The lamp had a weak breaker and would "tripp-off".  I notified Arcadian - they contacted me immediately - they replaced the lamp.  I have never had such prompt attention to a problem from an internet sale.  I give them A+ for customer satisfaction.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Sandy assisted me by phone and email...

by Arcadian Lighting Shopper, January 20, 2011
Sandy assisted me by phone and email and was friendly and helpful.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very smooth transaction.Thanks

by Arcadian Lighting Shopper, January 11, 2011
Very smooth transaction.Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fantastic experience. A real gem in...

by Arcadian Lighting Shopper, January 8, 2011
Fantastic experience. A real gem in online hardware/home supply sites.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They were very helpful on an out of...

by Arcadian Lighting Shopper, January 2, 2011
They were very helpful on an out of stock item and got a new order out right away. The order came in time for Xmas and in good condition.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The light we purchased was beautiful ,...

by Arcadian Lighting Shopper, December 16, 2010
The light we purchased was beautiful , but when we went to purchase the matching lights to finish out our kitchen, they were discontinued. This is not the fault of Arcadian, but it really sucks that we have only one new light in the kitchen and have to begin a whole new design idea for that room.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great experience.

by Arcadian Lighting Shopper, November 30, 2010
great experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very helpful on the phone when I tried...

by Arcadian Lighting Shopper, October 30, 2010
Very helpful on the phone when I tried to order a fixture and it wasn't showing online, the sales rep was able to contact the manufacturer and get it ordered for me.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I love this online store and just...

by Arcadian Lighting Shopper, October 24, 2010
I love this online store and just yesterday purchased a transformer that I needed as well as a ceiling fan and accessories. Their prices are very competitive.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The website was easy to navigate, the...

by Arcadian Lighting Shopper, October 23, 2010
The website was easy to navigate, the purchasing process was simple, the tracking information was easy to use, the product arrived on time and it was well packaged. The only discrepancy was that one of the screws in the assembly package was the wrong size and required a replacement--easy.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have not received satisfactory...

by Arcadian Lighting Shopper, September 30, 2010
I have not received satisfactory resulution of my problem with wrong tassels received.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

great people you have working there...

by Arcadian Lighting Shopper, September 25, 2010
great people you have working there give them a raise in pay and tell them they are an asset to the company thankyou Ron

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good website. Simple process. Would do...

by Arcadian Lighting Shopper, September 20, 2010
Good website. Simple process. Would do it again.

  I would shop here again
Overall Rating: 5/5.0 store rating

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