American Eagle

American Eagle's online store has solved the problem of finding jeans to fit my teeny tiny daughter who happens to be 5'8'. Weary from a day of shopping on foot, I let my fingers do the walking at the always open AE.com and found an   Read full review...

 I would shop here again

Horrible customer service!!!! We ordered a jacket for our daughter for Christmas, had to exchange it for another, that needed to be shipped. I'm ok with that, but they shipped the wrong size, we caught it the day it was shipped, called customer service, and their response was too bad. When it arrives, bring that one back, and we will ship you a new one. That's wait 2 weeks for it to get there, drive back to the store, and wait another 2 weeks for your item. If I wanted it ( the right size) I needed to purchase a second one so they would ship it. Spoke with a supervisor, and her response was the same... too bad. Customer service 0

 I would not shop here again

I remember when the brick and mortar American Eagle came to our mall- I was a senior in high school then and their jeans were great because they came in a petite size 0. Even though I'm way out of high school, still this place carries the jeans that fit   Read full review...

 I would shop here again

I love American Eagle Outfitters. Their clothing is trendy and it is not too expensive. Sometimes it is hard to shop on their online. I don't see as much to shop for, like other slothing stores. They have a small store. I would like to see more clothing online. I would like to see more apparel and a line of shoes that have more sass other than flip flops. I would like to see a wide variety of jeans in longer sizes for tall people like myself. I would love to wear their jeans but they cater to shorter people it seems. I would love to wear them. I have loved the store but the quality sometimes isn't that great for what you pay for. They have a cute style and easy to wear. I love to see some heels with American Eagle Style and longer length in jeans. Everything else is fine.

 I would not shop here again

I too, was very excited at the option of buying on line. I have built my off line business, on line and love the Internet for how manageable it has made our lives. Anything I can do to avoid the drive, save gas and the not contribute to the traffic and   Read full review...

 I would not shop here again

This was my first experience shopping online, and its something that i probably wont ever be doing in the near future. First of all, you get so excited looking online at all your options.. the different colors that perfect shirt comes in, and the fit of   Read full review...

 I would not shop here again

While there is an American Eagle store in my local mall, I rarely ever purchase things there. The loud music and middle schoolers running around on their cell phones don't really say 'fun day of shopping' to me. I am in my early 20s, too old for a   Read full review...

 I would shop here again

In the last few days, I have been shopping a lot online for various stuff. Out of all the sites I have ordered from, NONE have even come close to having the wide selection, excellent customer service, and fast shipping as AmericanEagleOutfitters.com has.   Read full review...

 I would shop here again

My 16 year old son loves AE merchandise, which I usually buy him at the store. This Christmas, I went on the website and - lo and behold - they had a "design your own hoodie"! It was expensive, as are most AE products, but my kid would have LOVED it.   Read full review...

 I would not shop here again

My fourteen-year-old daughter is remarkably picky about the clothes she wants, and American Eagle jeans were on the top of her list this holiday season. I have to admit I am not very knowledgeable on today's teen clothing scene; I generally set a   Read full review...

 I would shop here again

I have been to american eagle many times and purchased many things. I recently bought a pair of flip flops and i loved them....BEFORE they broke. about two weeks later, i had to use super glue to glue the front back together. that was only the 1st time they broke. unfortunately, the 2nd time they broke I was at school and had no other shoes to wear, and i had to use a stapler and tape to make them last 2 hours, i ended up having to take them off. its pretty pathetic that these flip flops cant even withstand the everyday task of walking- ironicly thats what they were made for. If you want a crappy pair of flip flops, shop here, if not i advise you to buy them elsewhere.

 I would not shop here again

I shudder to think how much I have spent at this online store, but I really feel it is one of the best ones out there. My son, age 15, is an American Eagle junkie, I even got him his own credit card on my account as an authorized user! Overall, compared   Read full review...

 I would shop here again

No one has slower shipping than AE, they must utilize the long outdated Pony Express. Accuracy and customer service? - These are foreign words to AE. Today I was actually told that my items which were ordered 9 days ago were shipped 4 days ago, only to   Read full review...

 I would not shop here again

I have been shopping at American Eagle for a long time, they offer pants in long sizes and shirts that fit well. Sometimes their store doesn't have all of the sizes or selection as their online store does, and I'll go there to order. The website   Read full review...

 I would not shop here again

American Eagle is one of those “popular” stores - you know, the kind that you absolutely must visit if you’re at the mall with a teen or young adult because - quite simply - it’s just amazing. Much more moderately priced than Abercrombie - perhaps more   Read full review...

 I would shop here again

I placed an order on March 1. March 23--no order received. I have made numerous calls. They just tell you to go to the post office and see if they can find your order there or tell you to call back after so many days. When I said I just wanted a refund (They charged my credit card on March 2) they said well it will be X number of business days to get a response from corporate and then x number of business days to get a refund issued to your credit card. It's like I have to wait until they find the package to give me a refund! I buy online frequently. Won't ever buy from these guys again. No customer service. They act like they don't know anything about anything. Not sure what they are there for??

 I would not shop here again

As the mother of 2 teenagers, I have shopped at AE for many years. I have always been happy with my online purchases -- until now. I ordered my daughter 2 items on 2/15/07 for her birthday. Normally I receive my items in a timely manner; however, when   Read full review...

 I would not shop here again

I had a wonderful experience shopping with American Eagle Outfitters Online. The order was accurate and delivery speed was excellent even though it was Christmas time. The prices are little expensive on some things, but they normally always have some kind of sale on.

 I would shop here again

American Eagle's online store has essentially replaced my visits to their physical stores. Shipping is fast, order accuracy is essentially perfect, and the selection far exceeds what can be found at the regular store at the mall. I tend to look around   Read full review...

 I would shop here again

This is the best store ever, I love their full line of clothing, I buy from them quite often the clothes last a very long time very well made. the web site is easy to navigate and find what you are looking for.

 I would shop here again

It has been a little while since I bought from AE.com, but I have always had good experiences with the website. They have a good selection of co-ed style, casual clothing and a website that is pretty easy to navigate. They often have products that   Read full review...

 I would shop here again

I PLACE A ORDER IN INTERNET AND THIS GUYS SPENT MORE THAN A MONTH TO SHIP THE ORDER TO ME, I HAD TO CALL ALMOST TWICE FOR WEEK TO GET SOMEBODY HELP ME SHIPPING THE ORDER TO ME, AND NOT HAPPY WITH THAT, THEY SEND ME HALF OF THE ORIGINAL ORDER, THE ATTENTION TO THE CUSTOMERS ARE SO POOR AND NOBODY IN THAT COMPANY REALLY CARE ABOUT YOU LIKE A CUSTOMER AND GIVE YOU A REAL EXPLANATION OR REAL KNOWING WHATS GOING ON, THEY JUST LIMIT TO SAID " IM SORRY"

 I would not shop here again

I've been a customer of American Eagle Outfitters clothing for many years enjoying their stylish easy wear clothing line every since college. For those who have never visited American Eagle Outfitters website it important to know that the   Read full review...

 I would shop here again

Veteran online shopper had very bad experience with ae.com. Holiday order contained totally wrong sizes. Warehouse closed shipping yesterday (Dec. 21) and they have no options for delivery of correct merchandise by Christmas even though I ordered on time and the mistake was theirs. I got nowhere with customer service. This is shoddy warehouse/shipping work done in haste. I will not shop at the site ever again.

 I would not shop here again

I was appalled when I made a purchase of a Christmas gift on the AE website. I found a great jacket for my nephew in Texas (I live in Oakland, Calif.). I completed the required ordering and billing information, filled out a gift card, ordered gift wrap and as I hit the purchase button, I instantly realized the screen for shipping address had never come up--whether a glitch in the website or my error, I'm unsure... but I thought "no problem, I'll call customer service." Within a minute or two I had customer service on the line, only to be told that once I hit the purchase button, the order could not be changed or even cancelled! I explained my dilemma, and that if the gift came to California first it would never get to Texas on time. I exhausted the customer service rep, and went on to a supervisor to be told the same thing. I do 80% of all my shopping online, and have NEVER run across this issue. This is an appalling way to do business and I will never shop at AE again.

 I would not shop here again

Received a coupon for 15% off "the entire AE and aerie Holiday Collection." No mention whatsoever of any type of exclusions. I entered the coupon only to find that I would be receiving less than a 10% discount. I called customer service and was told that   Read full review...

 I would not shop here again

I have been a customer of American Eagle for several years, although I’ve never actually purchased anything in one of their stores. Everything of their’s that I own was bought online, from their website at www.AE.com. Of every brand I’ve tried, I   Read full review...

 I would shop here again

I love American Eagle the Brand and the online store is just another part of their success. When you want an item but don't have time to wait in the long lines of crazed teens and fast paced shoppers then the online route is perfect. Shopping is fast and easy and the site is set up well. Shipment comes fast when possible most hold ups are not their fault. They even ship to some places outside the U.S. The prices are also great It is one of the few sites you find great sales on great items. There jeans are awsome! and most of the things you buy fit so be ready to wear them. NO Send Backs! I would consider opening an account if you approve because I'm sure it won't be you last time shopping. Also redeem your coupons online.

 I would shop here again

American eagles service is very impressive and defiantly the most fashionable , reliable and exceptionally priced store in the market today. Teen are intrigued to shop there and enjoy showing off the name brand. American eagle has single handedly took over the advertising competition against Hollister, Abercrombie and Fitch, ext.. They have modest and nice clothing. The clothing there is very durable and well made. I can personally see why most of Americas tens have chosen ae as their 1# store. The summer is here and they are ahead of everyone in the clothing business by promoting their bathing suits and summer wear online. For everyone in the Clothing business watch out!

 I would shop here again

I have been shopping at American Eagle Outfitters for sometime, but I recently discovered the online store. There are some great deals online. And you have to love how they let you see the details in their jeans (which I think are one of the best lines of jeans around).

The customer service is helpful and it didn't take too long to get my order. I still have to say that you can find a lot of sale items online that you can not find in the stores.

 I would shop here again