I never have any issues when ordering from them!
A review by xtine87 written on Mar 5, 2012Full review
American eagle has got to be my favorite store ever! Sometimes I get mad that they have certain things entitiled "web only" products which means I am forced to purchase that item online instead of in the store. Any who, with that said, my most recent online transaction was an absolute pleasure. Let me start off by saying that I saw a "web only" dress that I absolutely HAD to have! So I decided to go with my usual dress size 4. When it arrived, Sadly enough the size 4 was a bit too roomy in the breast area, but fit great everywhere else. I thought of excahnging it for a size down but was a bit afraid because all of my dresses are a 4 so I thought the 2might be a little too tight. Also, I was worried because I needed the dress by a specific day. Anyway, I called customer service with my concern and the man offered to ship me a size 2 dress through overnight shipping for free and once I recieved it, I could simply return the size I wasnt happy with to my nearest AE store (which I did), how awesome is that? In the end I ended up getting the dress before the day it was actually needed for. I would definitely continue to shop at American Eagle online!
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