Amazon

do not shop at AMAZON.COM. back in it's day amazon was fine, it has become too big and irrelevant. their one click shopping is a device that permits unwitting shoppers to place orders without viewing cart, without updating cart, without updating account information and without clicking a button to confirm order. the amazon customer service is worthless and of course you can't understand through their accent anyway. there are plenty of great alternatives to amazon, take a moment and find them. these days amazon is just a clearing house for third party merchants anyway.

 I would not shop here again

Amazon is quickly becoming one of the leading providers of Internet shopping and also customer service.  I look to the Internet for most of my purchases and have consistently found best pricing and industry leading customer service at   Read full review...

 I would shop here again

The Amazon.com staff is incredibly understaffed and over burdened especially the seller performance department. This led to a disastrous ugly situation between me and an another Amazon third party seller called Sales Direct. (I had a seller   Read full review...

 I would not shop here again

Here are the gory details of my saga with Amazon over 1 single freaking book:I ordered a book, which supposedly was still in stock, on February 18 and was given a March 7 shipping date (1st shipping date) .  March 7 passed without   Read full review...

 I would not shop here again

My motive of writing this review is purely because my seller account just got suspended by Amazon.com. They just shot me an email saying that I can no long sell on amazon. Their reason was they had evidence to show that I was related to some   Read full review...

 I would not shop here again

Okay, I recently bought Gran Turismo 5 Prologue from Amazon, and when I got the e-mail of confirmation it was stated "You will receive the package in 1-2 working days. I ordered it last Wednesday (15th April) and it wasn't here by Friday. So I decided to be patient and wait another day. (Saturday, today) When the post came I was extremely excited, so I ran downstairs and realised my game wasn't there, so I got really angry, having my excitement crushed for the second time by Amazon.
So Amazon, what I want to say is your service sucks, and so does the delivery speed.

 I would not shop here again

Have ordered books here many times. I can usually find books that aren't always available in my local bookstore and I receive them pretty fast.

 I would shop here again

I was getting ready to order something on line after looking at shopping.com comparisons for that product.  I was surprised that Amazon.com only had 3 checks for a rating so I clicked on the reviews and was very surprised at the negative feedback for Amazon.

I did a lot of shopping on line in November and December and a lot of it was with Amazon.  I don't usually take the time to write a review but now am thinking that I should consider doing that after each purchase.  I had problems with 2 orders from Amazon, one damaged and one not as described. 

But Amazon took care of both problems professionally. courteously, and quickly.  The misdescribed item was from an Amazon marketplace retailer and both Amazon and the retailer took immediate action and their service was extraordinary and above expectations. 

I do believe that Amazon values their customers and I do trust Amazon to take care of me.  I will continue to shop at this trusted store.

 

 I would shop here again

When you live a bit off the beaten path, Amazon.com can be a very important shopping resource.  For me, the nearest shopping center is more than 35 miles away.  I have used Amazon.com a great deal in the past four years and never been disappointed with their selection, quality and service. 

I upgraded to Amazon Prime three months ago and have already recovered the cost in delivery charges.  Prime shipping will also get you very rapid shipping in many cases.

I hate shopping, so Amazon.com provides a more comfortable option.  I use a "Wish List" to store ideas for future purchases and I take advantage of customer reviews for every purchase I make.  Amazon helps me make more informed buying decisions while shopping for the things I want and need at my own pace.

Amazon is a useful and smart way to buy what you need with minimum trouble.  Perhaps I am really fortunate, but I have never had to use Amazon's return policy or send back an unacceptable/broken item.

 I would shop here again

a-z guarentee is just a joke to make you feel like your purchase is protected. They really let me down after 10 years of buying from only them on the web. I cannot stand a company that misleads you by displaying on the pretty parts of the gaurentee on the front page and you have to click a bunch of times to find the real deal. I really thought they were diferent.

 I would not shop here again

HORRIBLE SERVICE!!!  I was shopping for a business phone for immediate use.  It was IN STOCK AND READY TO BE SHIPPED when I ordered it.  I kept waiting and waiting and when I called Amazon to find out the status they stated that they did not know the problem and now my ship date was postponed for another month.  They made no attempts to take care of the situation.  The  customer service line was no help, felt like they were just reading off a script.  I kept asking why the long wait, "Uh, don't know...."  Amazon lost a customer for life, will not go back to shop there!

 I would not shop here again

This was a horrible experience. I had received a $250 gift card for my anniversary at work (nice!). When I placed my order, I followed all of the instructions to use the gift card. Amazon still charged my Visa for the order and not the gift card.   Read full review...

 I would not shop here again

I placed an order for 3 books. I thought "well I guess it'll be at least a week to 10 days". Well to my amazement I received all 3 books 4 days later. I am thrilled with your service and prices. Thank you Thank you
I love Amazon. Amazon is Amazing...

Donna Lewter
Chester Va

 I would not shop here again

I attempted to place an order for a small item from Amazon.com, but somehow they ended up mis-charging my account.  Calling their customer service was a waste of time because the rep could barely speak English.  I attempted e-mail communication, but they never answered the questions I was asking; all of their responses were canned, virtually identical.  After a week, I gave up, returned the items, and had them refund my account.

 I would not shop here again

i have bought from and through amazon.com. for years, just had a problem with their site. tried to buya external hard drive and some other  items, went to pay for them and was not asked any questions about how to pay and was at the screen to print my invoice. that's not normal, so i cancelled the items went back in to check my account and found that they had their credit card which i never asked for as my default card. i deleted that card and proceeded to buy from someone else. i emailed them and had no response to it. i've dealt with and through them and never had any problems.  very disappointed!!!

 I would not shop here again

Amazon used to be the "it" online shopping store, but no longer. Their prices are skyrocketing, their "supersaver" shipping is unreasonably slow (several days before an order is shipped, let alone delivered), and FORGET customer service if you are   Read full review...

 I would not shop here again

I ordered a 32 piece set of Pfaltzgraff Rio dinnerware from Amazon, at an excellent price. I returned it the same day I received it.First problem - UPS showed it was delivered (even though it wasn't). My call to Amazon was answered by   Read full review...

 I would not shop here again

In the past, the only money I had spent on Amazon.com was to pre-order the latest Harry Potter books. However, when I found the car seat I wanted to buy at Amazon for $30 less than elsewhere, I ventured into buying new things from Amazon.com. When I got   Read full review...

 I would shop here again

Amazon.com knows good customer service.  I had a problem with one of their vendors shipping polices(not Amazon's).  I paid for expedited shipping and the item was shipped standard.  After an email to Amazon, I was given a phone option and spoke to Tracey an Amazon Representatve.  She agreed that the vendor did not send the item expedited and said that Amazon would refund the charge and contact the vendor regarding this matter.  That is the right way to do things.
  I shop online a lot and compare prices.  Amazon's prices and shipping are usually the best.  I have my own online business and sell a lot on Ebay(over 10,000 positive feedbacks with 100% rating) so I know what good shipping rates are.  Amazon's Prime program is great.  For a nominal yearly charge any item you buy that is sold by Amazon and not one of their vendors is shipped in two days free.  Not a bad deal. 

 I would shop here again

Amazon.com has been good in the past.

Recently I was thinking of buying a food processor.

I clicked on a button, the button said:

Buy Now and get Free Two-Day Shipping
(Learn More)

I NOW HAVE an Amazon Prime account. I have written once--REMOVE ME FROM AMAZON PRIME--CANCEL.

No way...Customer Service writes back glibly--you are now enrolled.

It's "Bait and charge you $79.99" and ignore requests to leave said "trial period."

Very Bad Experience -- I feel victimized, and Amazon.com is not listening, but heck that makes sense, the name is East Indian--perhaps he cannot read English.

Watch Out!!! Don't press that button or *poof* you're gonna owe $79.99--unless you apparently call or write numerous times.

 I would not shop here again

Over the years I've ordered a lot of stuff from Amazon, including books, watches, electric shavers, etc., but for the past year or so that has changed.Orders were usually delivered in a fast and accurate manner. Prices are not as good as in the past   Read full review...

 I would shop here again

Amazon Bait and switch!!!! Canaon S330 printer ... search price was $44.95, delivered w/ free shipping ... real price one could be bought for through Amazon ....$99.95 + shipping. :-(((((((((((((((((((

 I would not shop here again

Could not be more pleased with this shopping experience. I ordered a pair of Teva watersports shoes on 1/5/09. I was happy because I wear an 8 1/2, which is hard to find, and they actually came in an 8 1/2 and were in stock, so I ordered quickly!  I received an email that day to confirm my order; the next day another email came to tell me that my order had been processed by Teva and shipped; the email included UPS tracking info, which was very helpful.  My order was shipped on 1/7 and I received it on 1/12.  FIVE DAYS!  The shoes are top quality, they fit great, the color is just what I wanted and the cost?  They are $100 sandals, and I got them for $29.90 + 8.95 shipping = $38.85, and since it took less than a week to get them, it was well worth the wait.  I will definitely order from amazon.com again.  If my future shopping experiences are like my first one, I will be very happy. 

 I would shop here again

I used to use Amazon frequently for books. Never had a complaint, until I discovered that they sell at least one book on raising fighting dogs. I think that is innappropriate, so I no longer buy from Amazon anymore.

 I would not shop here again

I am a frequent shopper on the Amazon web site. I have beenn suing this site for my internet shopping and gift buying for about 7 years or so. The Amazon web site is a well known site. They are also linked to many other on line stores that sell their   Read full review...

 I would shop here again

PROS:  Availability + selection + price = Awesome!CONS:  Shipping time + paying for shipping + having to return it + where are the real people? = TerribleIf you want it now, and want to be sure you got the right thing, just   Read full review...

 I would shop here again

Having read some of these negative reviews, I feel obligated to put in a good word for Amazon. I order everything from OTC meds, to dog pads, food, cookware, housewares, books, music and gift certificates from Amazon. I have a been a steady customer since its inception. Ordering is super easy and the site is very easy to to use. Their prices are low and the super saver shipping option and no tax make it even more of a bargain. The packaging is excellent and shipping is ridiculously fast. There are extensive records onsite of everything I have purchased and product reviews are very helpful. I have never had any problems whatsoever with ordering, delivery or returns. Amazon saves me time, money and gas. I recommend the site unequivocally.

 I would shop here again

I was shopping for an Onkyo TX-SR606 receiver for Christmas. It was clearly marked as in-stock by Amazon, but when the order was put in and several days passed, I got a notice from Crutchfield saying the product is out of stock that they need to reorder and it will be 30 days before they know when the product will be in store. Outrageously unprofessional! I will never shop at Amazon and Crutchfield again!

In addtion to the stocking status problem, the model number was also mixed up. TX-SR606 is silver colored; and TX-SR606B is in black. Amazon is now publicizing the silver one will be delivered through 6ave, and if you go check the web site of 6ave, it is clearly that the price is for the black one, not the silver one. Another evidence of incompetence.

 I would not shop here again

Ok, let me try and tell you my experience while trying to purchase a GC through Amazon.com.  A few days after placing my order I started to question whether or not I asked for the GC to be mailed or emailed to me.  So, I wrote customer service   Read full review...

 I would not shop here again

I had never had a bad experience with amazon until I needed a book within a week for a class since I couldn't find the rare book anywhere else. The site said "order within the next 4 hours to receive this book by...). I followed these suggestions AND had it overnighted, but the book came a WEEK later, meaning I spent all the money to overnight it to have it come much later than I needed it. It came too late, so I couldn't even complete the assignment!

 I would not shop here again