Amazon Marketplace

I wanted to share my trying experience with Amazon.I've had an account for 10 years with them and have ordered my share of stuff from them.Usually everything arrives in order, but this case was rather challenging.I place an order   Read full review...

 I would not shop here again

I have had many problems with Amazon.com. I have bought from Amazon a few times before without problem. Now I am getting many problems. They said my credit card information does not match the billing address, which it does. Amazon requested my credit card information, over email, how is that safe? They asked for the telephone number on the back of my credit card. I send them the number and they state it is the wrong number. It has been 3 weeks from my order and they still will not process it! In the same order I purchased cell phone covers and cases, and they cnarged and sent those, but not the rest of the order. I call customer service and they say they can not help me, how is that customer service???

 I would not shop here again

Amazon.com is a good site to purchase books and DVDs/CDs. I find the selection to be great ... you can find most of what you are looking for here. If there is a product that you cannot find on Amazon, you can usually get some suggestions of other things   Read full review...

 I would shop here again

I purchased an Argo Aeropet Pet Carrier from Amazon.com. The delivery was accurate and the timing was perfect! Just in time for my travels with my dog! I was happily satisfied!

 I would shop here again

I was stupid enough to believe that Amazon.com would not take advantage of me with their offer of an Amazon Chase credit card. Amazon had been a very good company to me for many years. I stupidly accepted their offer of an Amazon Chase card and used   Read full review...

 I would not shop here again

I listed several books I wanted to sell, all 26 of them. Then a short time later, I got an email from Amazon saying my account had been cancelled for prior violations of Amazon policy, and all my listings had been removed (but apparently not soon enough,   Read full review...

 I would not shop here again

Terrible service, very slow to ship orders. For some reason they seem to think a month from order to delivery is acceptable. I will never buy from them again.

 I would not shop here again

I have shopped with Amazon for many years now and, apart from the odd blip here and there, it's been pretty much OK. The only niggles I have are that the shipping from non-Amazon sellers can be very high. Also, as a seller, their postage allowances   Read full review...

 I would shop here again

Amazon seller: SimplyElectronics Ordered on Friday afternoon, received on Tuesday afternoon, basically two working days. Amazing! Perfect service. Read on for details. Marjan from Slovenia. .............................. ..... I was a bit skeptical   Read full review...

 I would shop here again

This says these are in stock, but they want me to wait a month to get it. No truth in their advertising!

 I would shop here again

Amazon is ingenious at manipulating orders, canceling orders, etc., to handle their own poor planning, and their customer service is non-existent. Don't rely on pre-ordering through them, and don't rely on them to deliver in time for any special event. And if you have a problem, expect a lot of automated emails and no possibility of personalized help.

 I would not shop here again

I've ordered several used books through Amazon.com Marketplace, and have been happy with my purchases. I've been an eBay customer for several years, but am an infrequent bidder due to a recent credit card scare that may have originated at   Read full review...

 I would shop here again

NEVER SHOP AMAZON.com

I ordered a MX revolution mouse and the advertised price was $36.99 with free shipping compared to the normal price of $99.99 i thought it was a good deal even for black friday.
after I ordered it from amazon I was waiting for it to ship. a few days later I received an email saying the item will be delayed and will ship on a later date (1 week after the last estimated ship date) Then a few days later i receive another email saying my order was cancelled because the advertised price was wrong. I thought it was againts the law to not honor an advertised price.
because of this "runaround" and COMPLETE LIE from amazon I will never buy from them again EVER.

This was amazon NOT A Store through amazon!

 I would not shop here again

They listed a price of $79.95. When I clicked on the link, and added it to my cart, the price suddenly went up to 99.95.

Bait and switch.

 I would not shop here again

Found a great price on a board game, ordered and received confirmation. Credit card charged. Later that day, order cancelled, but the item is still in stock at Amazon, just a higher price. Several phone calls to customer service to no avail. One CS disconnected when I asked for a supervisor, the next CS flat out lied after giving me another number to call. Very disappointed and will not shop Amazon again

 I would not shop here again

We are ebay sellers, and sell also at half com and alibris, so we are not newbies. amazon's alliance department is foaming at the mouth insane. there are many instances of mis representation, non delivery, and altogether poor management. it's about time people start a boycott of this poorest of the poor e sellers. in our case amazon is responsible for monetary damage in excess of $200 and we are seriously thinking of taking them to court!

 I would not shop here again

I have been a customer of Amazon for over ten years now; and I have yet to find any other online store with the broad product selection, consistent lowest prices, and OUTSTANDING CUSTOMER SERVICE. Amazon is by far one of the BEST online stores. I HIGHLY recommend AMAZON.

 I would shop here again

My experience with Amazon was way less than satisfactory. It ended up being a big pain, because of differences between what was on the item description I called the customer service . That was a nightmare in itself The standard shipping cost on dealtime and on the Amazon site were different then what came up when I went to check out my item. The 2 day shipping was a lie,it said that if I ordered in the next 4 + hours that I would get my item on Friday ( I was ordering on a Weds) So I figured that it would be worth almost $18 shipping to get it that fast. I ordered right then And calling customer service was the terrible! I am not crazy about overseas call centers, but especially when they have little idea of what they are talking about. I will never use Amazon again
Also the merchant that was selling through Amazon had the same item twenty dollars cheaper on their website, which I had to go to because Amazon messed up my order and I had to change something before they sent it out.

 I would not shop here again

I ordered some items recently and compared them to dabs.com and found AMAZON to be cheaper including delivery - so I order the stuff from AMAZON.

Then I got the email showing my order was split into SEVEN orders, and each one had an individual shipping cost - taking the order to well over what I would have been charged from DABS.

This is outrageous! This individual shipping information was NOT clearly stated nor shown when I clicked on the OK to order.

DO NOT BUY FROM AMAZON - THEY may appear cheaper but you will be most UNpleasantly surprised.

The shopping experience turned out an expensive lesson too.

Then when I called AMAZON to discuss, I had a pretty lady from some poor eastern location (not Amazonian) trying desperately to speak American english and only succeeding in confusing herself.

Not a good experience.

DO NOT BUY FROM AMAZON !



 I would not shop here again

Checked some home office equipment and compared to dabs.com.

Found Amazon cheaper by 20 quid at least including delivery, so I ordered from Amazon - of course.

When I checked the confirmation email the next day, I saw my order had been split into 7, and also hat I was charged for EACH order. On investigating further I realised I was buying NOt from Amazon but other companies, which means I now have 7 reasons to complain !

If you are to order from Amazon, order it from ONE supplier only, or vbetter still DONT order anything from AMAZON. It was never clearly stated I would be charged for the additional shipping when I thought I was buying form one company - AMAZON.

When I called to coomplain, some pretty lady from the poor east tried desperately to communicate in American english and only ended confusing the issue as there was a communications gap (delay in the telephone call).

Be advised - DONT BUY FROM AMAZON - they are not as cheap as you may initially think.



 I would not shop here again

I've bought three items through Amazon Marketplace, from 3 different sellers. I actually intended to buy another 3. Of the 3 I didn't buy, the items were out of stock, which I was only informed of after I paid for them. I got refunds, but having purchased from overseas, I lost twice on the exchange rates for the purchase and the refund.

Of the 3 I did buy through Amazon Marketplace, not one matched the description. CDs advertised as not being cutouts or review copies all had their covers punched, books advertised as new were library copies that were as old as the hills. One of the sellers was willing to offer a partial (but not full) refund. Others ignored my complaints.

These were six different merchants. Every one was a totally frustrating experience.

I only ever had one similar experience through eBay, and that was resolved quickly and to my satisfaction. I think sellers take the eBay rating system more seriously. it keeps them honest. Amazon Marketplace is a sleazy swap meet of bait-and-switch cheaters.

 I would not shop here again

Amazon.co.uk has been around in the UK since 1998, (hard to believe it is only 7 years!!) and is one of the world's biggest online stores. In my regular dealings with them, Amazon are a company which consistently offers good customer service and good   Read full review...

 I would shop here again

Another dissatisfied customer here. I too bought a cell phone from Amazon which came with a $150 rebate.

I never received my rebate. Instead I received a form letter informing me that I had canceled my cell phone service and was therefore not eligible to receive the rebate. There customer service was predatory, and (to me) designed to run a customer around the system with the full intent of not coming through with a rebate.

It was rather fascinating how many ways Amazon was able to duck and refuse granting me my rebate due. Talk about a waste of time. It was maddening, and just to think about all the folks in the chain of Amazon customer support I talked to that are in essence a part of the Amazon scam tactics makes my skin crawl.

 I would not shop here again

I have had nothing but good experiences with amazon. I paid up for amazon prime and I don't regret it.

 I would shop here again

I've sold a Canon S200 digital camera on Amazon marketplace. However, I received a claim, saying that the item is not as described on the main product page. It is actually exactly the same camera. Come on, a Canon S200 is a Canon S200, I used that camera for almost 4 years and I know it. Amazon.com, without doing any investigation, honored this claim. Charging so much listing fees, where is the service?

 I would not shop here again

Hi....I really need to vent. I sold my Archos 604 media player via Amazon marketplace. Man,I should have read the terms and conditions extra extra carefully!

I sold it, the buyer received it.The product was opened, tried and then sold. It just seemed to be too much work for my husband to get videos on it. So without really using it we sold it. Hence, we know it was in perfect working condition.

The buyer received it, say it did not work the moment he switched it on and asked for a refund. Little did I realise I was forced to give him the refund as he described the product to be not 'as described'. Amazon even stated that the buyer is entitled to a refund, and also under no obligation to return the product.

Here goes my $270 Archos 604. I have no faith in such online marketplaces anymore. Really horrified by these terms since they favour fraud!!!

 I would not shop here again

This company never shipped the dethatcher and never responded to the several emails I sent. They have terrible/no customer service. I am very unsatisfied.

 I would not shop here again

I have shopped via Amazon for several years, both their online store and Marketplace and have never had a problem. Granted, my purchases were all books; however, even using Marketplace, I have not encountered any issues and have always had excellent service. As far as I am aware, the "free shipping" on orders over $25 were for qualifying items, which has always been stated on the item as, "this items qualifies for free shipping". Also it is good to remember, free shipping orders are low priority and may not be sent right away, and when they are shipped are usually sent USPS media mail, the cheapest and slowest form of shipping (sometimes up to 2 weeks). There were two times when the books I wanted were out of stock, both at Amazon and Marketplace, my credit card was not charged and they sent follow-up emails requesting if I still wanted the item. All in all, my experience has been excellent with Amazon. I have since joined their program and get my orders in 2 days via UPS.

 I would shop here again

I have ordered a lot from amazon.com, and have recently been ordering from Amazon Marketplace sellers. My advice – DON’T! At least not from the 3rd party sellers. I have never had a problem ordering from amazon.com directly, but I recently received a defective product from a 3rd party seller and was told I had to pay for shipping to return it before I could get a replacement. I complained to amazon and they basically said too bad – "At this time, sellers do not have the ability to refund an Amazon Marketplace order for more than the original order total (cost of the item + the original shipping fee." If you don’t like to have to pay for defective merchandise, DO NOT order from an Amazon Marketplace seller.

 I would not shop here again

I've bought hundred of items from amazon.com since amazon.com was only an online book store.. I had good experience in the past. However, for the last 2 years... their customer service is pretty much non-existence. They have screw up many of my recent   Read full review...

 I would not shop here again