Horrible Experience -- Stay Away -- Unless You Like Liars
A review by
suzydog69 written on Apr 13, 2005
Full review
Long story....
Placed order on a Wednesday evening for a pair of speakers. My credit card was charged on Thursday before the end of business hours. Website still stated order "in process" on the following Monday. I called to ask for tracking # on Monday and I was told that the speakers had shipped on the previous Friday and I should have them by 3-4 business days. The lady stated she would e-mail me tracking # by the end of the day on Monday but it never arrived. I called Tuesday and got the same run around...shopping dept. was the problem...blah, blah, blah. Called Tue. before end of business hours and demanded tracking # or I would have credit card company investigate and dispute charge. FINALLY got tracking # on Wed. but package still did not get picked up at their location in NY by UPS until 2 days later. Still awaiting UPS delivery. Bad experience.
All I wanted was the truth but couldn't get it. My theory is they did not have speakers in stock like the website promised and they did not want to admit they had to find speakers elsewhere. No big deal...just tell the truth. Lady who answers the phone is REAL SMOOTH. She has been taught to lie very well!!
Stay away from these guys.
suzydog69
a member of Epinions.com
Reviews Written:
1
Copyright © 2000-2009 Shopping.com