Allergy Be Gone

Allergy Be Gone
 
Average Rating: 3.81/5.0 store rating
Customer Service 3
On-Time Delivery 4
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STAY AWAY FROM THIS COMPANY, AND THEIR SISTER COMPANY, TODAYS CONCEPTSOrdered a EL-1030A Cordless Stick Vacuum from Allergy Be Gone. When it arrived it was obviously a used machine. The box was broken. The screw to put the handle together   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

they charged me without sending product; couldn't reach customer service for two weeks

by nealyoung, January 30, 2012
Ordered a humidifier listed as "in stock" on the web site.  Was charged immediately but unit was not shipped.  Customer service did not answer the phone, did not replay to voicemail or email.  After two weeks of trying finally got through.  Was told unit was not in stock and would not be for another week.  Cancelled the order.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Vacuum bags are a great quality and...

by Allergy Be Gone Shopper, January 28, 2012
Vacuum bags are a great quality and price is outstanding. Shipping was expected "Fed-X", USMail was used,causing a delay-and a receiving patial with no packing slip stating a back order. Communication was needed to check on the back order, only to receive the back order 2 days later. Price/quality will inssure my coming back because of my Obsession to Clean. A good thing.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

One issue after another...

by rsforbes, January 3, 2012
Ordered a toy through Amazon.com which was fulfilled by Allergy Be Gone (ABG). The first issue was that ABG did ship the product by the shipping deadline causing the product to arrive 7 days later than the latest receive date. Since it was received 7 days late, it didn't make the trip that our family took in which we were to deliver the toy as a gift to family we were visiting.

We ended up sending the product back to ABG. While ABG received the returned product on 12/15, they didn't issue a credit until 12/27. To make matters even worse, they shorted me $3 on the credit.

In regards to their customer service. It's hit or miss if you ever get to talk to them. I've never received an email response from any email that I've sent them and on 5 attempts to call them, I was able to talk to a live person twice.

Given that there are so many other companies doing similar business, avoid any "low" price you might get from ABG and buy elsewhere.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Not good

by kddecarr, December 29, 2011
Buyer beware.  Company policy to charge at the time order placed.  I orderd back in October and never received the product.  I  followed up (in late December) and was told they no longer carry product.  If I hadn't called, they would still have my money.  Not a very good business practice.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

The product has not been received yet...

by Allergy Be Gone Shopper, December 10, 2011
The product has not been received yet so the question in regards to good condition there was not a n/a option. I was not able to track the order online even though the site say you can so I had to call customer service. The delivery date was scheduled for Friday 12/10 but my order did not even ship from Fed Ex until 12/10..so now Fed Ex is showing it won't arrive until Tues 12/13. I really needed that air purifier this week but due to the price as compared to even Target and Walmart it was a better deal than going to those stores and they did not quite have what websites recommended as recommended air purifiers and with this site I was able to bundle everything and got additional filters.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Vey easy shopping experience with the...

by Allergy Be Gone Shopper, October 29, 2011
Vey easy shopping experience with the best price for the product I purchased

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Easy to find on internet. Excellent...

by Allergy Be Gone Shopper, October 23, 2011
Easy to find on internet. Excellent savings. Free shipping. Arrived on time in excellent condition. Will return for future purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered item have not received a notice...

by Allergy Be Gone Shopper, September 26, 2011
Ordered item have not received a notice of shipment in over a week. No e mail follow up on delay.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Worst customer service experience ever, never received product

by njredfields, September 22, 2011
Very quick to charge my credit card, never sent the merchandise.  They do not respond to emails, no customer service, should be out of business.  I should have read these reviews first!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Deliberately deceiving and unethical... The worst online purchase ever...

by cautiousconsum, September 21, 2011
THE WORST on-line shopping experience EVER...
Do NOT do any business with this PATHETIC company. The customer service provided by Matt and Jalisa was the worst I have ever encountered. But, the bad part is, I'm sure they are taking direction from their superiors, no employee acts like this on there own...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

The dehumidifier was 16 days in coming....

by Allergy Be Gone Shopper, September 20, 2011
The dehumidifier was 16 days in coming. When it came it worked for 2 weeks then it started freezing up and not removing the moisture. I called the company for the nearest service agent which was 50 miles away from our home. We got it home and it still was not working. So back to the service agent. It is still there. None3 want to work on the appliance since we purchased it from the internet. The rebate was not honored since it the dehumidifier was to be picked up at a store. This has been a very unsatisfactory purchase. I have ordered other things from the merchant by no more appliances. i sent emails to you for directions and NEVER heard from you until this survey.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

1. They do not send an email saying...

by Allergy Be Gone Shopper, September 19, 2011
1. They do not send an email saying they shipped it. 2. They claim they ship within one day. When I checked the status of my order it was blank. I called on the 12th of September, 2 days after the order was placed to ask why the status was blank and was told it was being shipped that day. In fact it wasn't shipped until the 14th, 2 days later. 3. When I received it, it was apparent that Allergy Be Gone didn't ship it. Plus there was NO INVOICE enclosed, only a return shipping label TCTS whoever they are. I like the product and the price, but I don't like their business practices.

x I would not shop here again
Overall Rating: 1/5.0 store rating
 
AVOID AT ALL COSTS!!! Promised and charged Next Day delivery via FEDEX - Item arrived 1 WEEK LATER via Regular USPS snail service after a week of absolutely no customer service help at all; only headaches. When item finally arrived it wasn't even from   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

I liked that the product cost a...

by Allergy Be Gone Shopper, August 27, 2011
I liked that the product cost a reasonable price and that the delivery turnaround time was as was stated.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Web site was easy to navigate and find...

by Allergy Be Gone Shopper, August 16, 2011
Web site was easy to navigate and find what I was loking for.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I was totally amazed at how fast I...

by Allergy Be Gone Shopper, June 14, 2011
I was totally amazed at how fast I recieved my order, dealing with the manufacter on the same product took way longer to get then Alergy Be Gone. I will continue to shop Allergy Be Gone when I need my vacuum cleaner bags again, and the price was fantastic.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

After placing my order, I received an...

by Allergy Be Gone Shopper, May 11, 2011
After placing my order, I received an email that the item was on back order and I would be notified when it shipped out. That was a week ago...

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Terrible Experience!

by dustyddd, April 26, 2011
Buyer beware! I ordered a portable air conditioner and received confirmation of my order. After 2-weeks, my unit had not arrived so I contacted Allergy Be Gone. They said that unit was discontinued and that it was never shipped. I was dumbfounded, and asked if anyone planned on telling me this. To make matters worse, they charged me for the unit, and I needed to deal with support to get my credit. Absolutely terrible

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

it would be super if they sent an...

by Allergy Be Gone Shopper, March 23, 2011
it would be super if they sent an invoice inside the package. i did not know they would omit one completely when i opted for them to not display item price outside the boxed parcel. ooops. now i only have their email receipt to go by incase i need to send it to hoover under warranty.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

It performed the service I requested.

by Allergy Be Gone Shopper, March 16, 2011
It performed the service I requested.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

quick accurate response to my order.

by Allergy Be Gone Shopper, March 15, 2011
quick accurate response to my order.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Not only were the prices the best to be...

by Allergy Be Gone Shopper, February 19, 2011
Not only were the prices the best to be found, the presentation of the product was superb. The merchant presented a highly informative and demonstrative video that SOLD this product! I was very impressed with the extra effort the merchant made to reach the customer, using media outlets to answer the questions I had and more.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Mdse arrived quickly, but nebulizer...

by Allergy Be Gone Shopper, February 18, 2011
Mdse arrived quickly, but nebulizer cups were not what I thought they would be. I need to contact this merchant about returning them.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

F2 filters too good to be true.

by gablestrio, February 16, 2011
Although the website showed a picture of a genuine Dirt Devil F2 filter in a package, the price should have been a clue that the company was not selling authentic merchandise.   I received off-market unmarked filters which are not the same quality as the real thing.  They may technically fit my Power Stick, but I do not think I will get the same filtration from these flimsy knock-offs.  Buyer beware.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

prices were below expectations and the...

by Allergy Be Gone Shopper, February 16, 2011
prices were below expectations and the extra conditioner with the filter was a nice surprise.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered and received the humidifier...

by Allergy Be Gone Shopper, February 3, 2011
I ordered and received the humidifier fine. Dont ask for a return as they dont sent the return form as promised. About 4 days old does not work and wanted ME to buy a new electrical board.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Company had a filter of the type of...

by Allergy Be Gone Shopper, December 25, 2010
Company had a filter of the type of wanted, it installed easily, and works fine. I am happy with the company and its service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I had emailedqndclled customer service...

by Allergy Be Gone Shopper, December 24, 2010
I had emailedqndclled customer service multiple times with queations on. My order and never heard bck. I will anever shop here again

  I would shop here again
Overall Rating: 3/5.0 store rating
 

I was very pleased. I was concerned...

by Allergy Be Gone Shopper, November 29, 2010
I was very pleased. I was concerned that it was a legitimate company. I had never shopped online before. I was totally satisifed. The product was shipped in a week and in good condition. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I havent had any experience in this since i still dont have my package

by z104, November 24, 2010
delivery speed is Horrible!!!!!!!!! I still dont have my package its been almost a month!!If you need something from there i recommend you dont. I still have not recieved it they say it would have benn here but nope!!!!!I serouisly think noone should order anything from here!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

My experience with Allergy Be Gone was...

by Allergy Be Gone Shopper, November 18, 2010
My experience with Allergy Be Gone was excellent from start to finish. I got exactly the humidifier that I needed and wanted at an excellent price. They provided at lot of good information and it made my decision an easy one.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Allergy Be Gone offered free shipping...

by Allergy Be Gone Shopper, October 24, 2010
Allergy Be Gone offered free shipping and offered the lowest price of many other stores. Extremely satisfied with my purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My package got to my home in 24 hours....

by Allergy Be Gone Shopper, October 23, 2010
My package got to my home in 24 hours. I didn't even realize it was here. I didn't check my tracking until 2 days later when I found that it was delivered. I just wish they would have had to have me sign for it, they left it downstairs by the garage door (which no one lives in). But other than that it was a breeze dealing with Allergy Be Gone.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Invoice showed a charge for five units...

by Allergy Be Gone Shopper, October 9, 2010
Invoice showed a charge for five units instead of one unit of five filters. Phone call to DeVilbiss. Was advised that a "glitch"(?) in their system made this error and that I was indeed only charged for one unit. However, I won't know if this is true or not until my November credit card bill arrives. R.W.Ridge

  I would shop here again
Overall Rating: 3/5.0 store rating
 

not happy!

by bearlikr1, September 24, 2010
Not good, ordered Air Conditioner$355. and after 4 weeks tried to call, no answer, or we are closed for holiday-on a working Friday! No answer to my emails on the "feedback " support.. NO support.. took it off my charge card.

x I would not shop here again
Overall Rating: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Excellent selections, Fast delivery...

by Allergy Be Gone Shopper, August 27, 2010
Excellent selections, Fast delivery with Free shipping can't beat that.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

My A/C was damaged in shipment and the...

by Allergy Be Gone Shopper, July 7, 2010
My A/C was damaged in shipment and the standard stated store policy is to file a claim with the manufacturer. This was unacceptable to me, so I called the company and explained my predicament. The phone rep checked and agreed to exchange my unit for a new one. I appreciated this flexibility greatly.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Worst online experience I have ever had.

by zweiterlinde, May 23, 2010
Purchasing air conditioners from Allergy Be Gone was the worst online experience I have ever had.  First, they accepted an order for an item that the didn't have in stock; second, they substituted a completely inadequate product without asking or informing.  Then, they claimed that it was my responsibility to take the product to a shipping center to send it back to them (not a fun errand with a 100-lb air conditioner), even though it was clearly their error.  When I called to complain and try and get them to pick up the unit, they repeatedly hung up the phone on me.

Also, when I tried to get a substitute by placing a second order, they promised me (repeatedly) that it would ship same day---it did not.

As I said, worst experience ever.  You're taking your chances with these people.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Very satifactory.

by Allergy Be Gone Shopper, May 5, 2010
Very satifactory.

  I would shop here again
Overall Rating: 5/5.0 store rating

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