All Makes Vacuums

I ordered a sewing basket on 11/12/09, received confirmation of processing (ie, my card was charged) and I contacted them via e-mail a week later when I hadn't received either the item or any correspondence.
*I* had to call the company to see what was going on with my order, at which time they sent me a link to its supposed FedEx status.  When the status remained "information received" for 4 days, I contacted them again via e-mail, they said that they'd trace the shipment and that would take 24 hours.  After 48 hours, I e-mailed them to find out the status.
I didn't hear anything from them for 4 days when *I* called them.  What did they tell me?  The item is out of stock, but that they'll refund my money and notify me when it's available again.
I will never shop from All Makes Vacuums ever again.  Glad I didn't wait until the last minute to buy this gift.

 I would not shop here again

Very thing went OK.

 I would shop here again

They did a great job

 I would shop here again

I am very happy to be able to find parts for my older model vacuum. I became concern having never ordered from this site before when the order was delay 2 weeks after expected delivery date. But it finally came and I'm not disappointed. Thank you, Cynthia

 I would shop here again

This is my second order and both have been seemless and all products have been correct.

 I would shop here again

All I ever recieved about my order which is #42053 is that it was being processed on 10/10/07. And quite frankly I forgot about it till this survey came this morning. So please tell me where is the product??? And please give me a good reason why it's taking 3 weeks to get to me...for almost $8 it should have come first class if not priority....

 I would not shop here again

Excellent customer service beyond my expecataions. I ordered a part and was given tips on installation to keep the timing correct on the machine. Very pleasant person to speak with and was NOT demeaning in any fashion, as experianced at competitive stores. Shippment received much faster than expected. I will definatly contact them with any future questions or parts needed.

 I would shop here again

Unfortunately, the part that I ordered was unavailable, and an incorrect part was shipped in it's place, twice. The vendor, eventually, recognized the problem, and made every effort to accomodate me, though, the part, ultimately, was no longer available. Owner was responsive and cordial, left me feeling as good as I could after a month or so of sending the wrong parts back and forth.

 I would shop here again

Excellent Seller, Item In Stock and Fast Shipping..

 I would shop here again

I initially had ordered a motor and cord winder for my Miele canister, but when I had a question about installing the cord winder Carl explained over the phone how I could actually repair the cord winder without having to purchase a new one. He then credited my account for the $90 the cord winder would have cost me! I saved $90! He could have let me buy that part and not told me how to repair it, but obviously runs his business in a honest manner! I would definitely recommend his store to anyone!

 I would shop here again

This was truly a wonderful experience. I bought the vacuum after my friend suggested it. When I received it, I had a few questions and Carl was wonderful. He quickly returned my call and was a pleasure to deal with. I would absolutely do business with them again!

 I would shop here again

Fantastic, fast service. Had exactly what I was looking for.

 I would shop here again

Excellent!

 I would shop here again

Could not find the product I needed any place else. Service was excellent and arrived i 1 days time. Can't say enough good things about this company or that experience.

 I would shop here again

Products were as claimed, new, in good condition, and performed well. Shipping took a little longer than expected because one part had to be ordered from the mfg.

 I would shop here again

Fed Ex lost my order. Despite having my email address, vendor never contacted me. I needed to followup by several times, the first to identify a problem then to make sure everything was on track. Vendor could have mademore contact with me. Took over four weeks to receive.

 I would shop here again

I was happy to find the filter for my central Vac available on line. The package took much longer to receive at my address than I expected. So, if I could find it local I would prefer to buy it for a speedy delivery. However I know now that to allow more time when I order from your company.

 I would shop here again

We ordered on line and the response and delivery was exceptional

 I would shop here again

Perfect shopping experience. I would gladly buy from them again.

 I would shop here again

My experience was just fine. We have ordered from these guys before. I usually order 24 packages of bags for our commercial vacuum at a time and this last order I realized that the price on the bags had gone up $2 per pack. I called Carl and he immediately adjusted the price for us! Thanks!

 I would shop here again

All Makes Vacuums had everything I needed. The prices were fair and my order arrived on time.

 I would shop here again

Easy to work their web site, the tracking link for my order was real nice. And the order arrived on time.

 I would shop here again

After reading what the person said about All Makes I felt I should write something. I normally would not write a review of a business and then I realized that most often it is the people who have a bad experience with a business that tend to write. As I am housebound I do most of my shopping online if possible and I have purchased an air purifier, a vacuum cleaner as well as parts for my old vacuum from All Makes. I now have made about 6 or 7 purchases from them over the last year or so and I have had nothing but a positive shopping experience every time with them. On the rare occasion when they were out of stock, they offered free shipping and once they even shipped me an extra package of bags when they were waiting for a supplier.

 I would shop here again

Excellent customer service! I called and talked to Carl needing information regarding my central vacuum. I got the right info I needed, and placed my order. There was a problem with FedEx and he went to bat for me. Got FedEx to reimburse the shipping and all is good. I would have no problem doing business with these people again. If I ever need anything else for my central vacuum, Carl is the person I will ask for. A++

 I would shop here again

This was was one most pleasant online shopping experiences I have ever had. I needed a motor for my Miele canister vacuum and the nice people were extremely helpful on the phone. I placed my order and I had the parts I needed within about 4 days. I HIGHLY recommend All Makes Vacuums!

 I would shop here again

I would NEVER PURCHASE ANYTHING from All Makes Vacuums again. I strongly recommend people stay away from this merchant. I have NOT received my order after over 3 weeks. I have made repeated phone calls trying to find my parts and get excuses. I am made promises, and they are never followed through. All Makes Vacuum IS A CLASSIC RIP-OFF COMPANY. STAY CLEAR !!!!!!

 I would not shop here again

I made the phone call as I was having trouble with making my purchase with my credit card - my mistake as I was trying to use Master Card and the Visa was up. I called and the gentleman I spoke with was so helpful with the card. He then went on to explain how best to use this battery. I would definitely shop here again.

 I would shop here again

Great prices, shipping costs, and service were a huge plus compared to the other stores I contacted.

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Ok

 I would shop here again

They promiced free shipping with purchases over $100 dollars...then charged for shipping on our credit card. For my next purchse - if there are other options available, I will shop elsewhere. If this message caused a reimbursement on my credit card - I might reconsider...but I doubt if anyone cares enough to do the right thing and make the reimbursement...or even contact me. Rob Smith 801-296-2100 Ext. 120

 I would not shop here again

Shopping experience met my expectations.

 I would shop here again

COULD NOT REACH ANYONE ON THE PHONE TO CHECK ON ORDER, NOT ABLE TO CHECK ON ORDERS ONLINE EITHER

 I would shop here again

The process was not easy but I wanted that vac. The link they gave for tracking said I could not access the site.

 I would shop here again

The arrival time took longer than I had expected. But on the phone, the owner/manager was very knowledgeable and helpful and friendly.

 I would shop here again

There was a shipping mix-up, but the merchant immediately shipped the correct part while waiting for FedEx to retrieve my incorrect part. Overall the delay added about 4 days to my fulfillment time, at no cost to me. I would definitely shop with this vendor again based on his quick and thorough response to a problem.

 I would shop here again

good job

 I would shop here again

very good customer service. I called for more information because I wasn't sure exactly which part I needed. Person who answered the phone was polite and transferred my call quickly. Carl answered the phone, and then asked to return my call because he was helping others. He promptly returned my call, gave me the information I needed to make the right selection, and processed my order. Carl confirmed the order information, told me when to expect the product, and to contact him if I had any concerns or problems. Very nice shopping experience. I would definitely shop here again and r4commend shop to others.

 I would shop here again

Excellent website, product selection, and ease of ordering. Highly recommend.

 I would shop here again

While they had a better price than 2 other merchants, it took 7 days before the package even left their warehouse. Then it was another 5 days for shipping. The tracking information at first showed the item was ready to be shipped. However, it later appeared to be just a shipping label ready for the package, which actually didn't ship for 7 whole days. Very frustrating!

 I would shop here again

Too slow to process and too slow of a delivery.

 I would shop here again