All Children's Furniture

Full review
I did not have a good shopping experience at All Children's Furniture. The website showed many beautiful items at reasonable prices, I picked out the perfect dresser for my son's bedroom and ordered it. 10 days later then sent an email that the product was discontinued. I was not happy that it took that long to figure out it was no longer available, but I said okay, and picked a similar dresser and ordered it on October 21. They told me it would ship in 3-7 days but it really took 21 days and many phone calls. Every time I called the customer service people were very polite but totally unhelpful since they kept saying "my records show it will probably ship tomorrow". Repeat on four different occasions. When I finally got the email that the dresser had "shipped" on November 11, I went to the website to see the updated info, but there was nothing there. I called the company yet again, and they said they were waiting on the freight company to pick it up (so "shipped" didn't really mean shipped at all). Finally on November 14, the freight company picked it up, so it took 3 days after they claimed they shipped it to actually ship it. Very annoying. Then came the tracking experience. The dresser left NC and since we live in VA, naturally they shipped it to IN first! Makes no sense. Once it made it to the DC area, the very nice local company called me the day after Thanksgiving even though they weren't open to tell me it had come in and to schedule the delivery. The dresser finally showed up on November 26. It was professionally delivered and set up (finally something went right). The dresser was beautiful, arrived with no scratches, and looks great in the bedroom. Bottom line is that the process was terrible, but I ended up with a good product. Was it worth it? I don't know, you have to decide for yourself. I will never buy from them again since although they might be a few dollars less, it isn't worth the pain and hassle.