Advance Auto Parts

Advance Auto Parts
 
Average Rating: 4.47/5.0 store rating
Customer Service 0
On-Time Delivery 0
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A great place to shop.

by Advance Auto Parts Shopper, December 13, 2013
A great place to shop.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Fast, Easy, Good Prices what else could...

by Advance Auto Parts Shopper, December 12, 2013
Fast, Easy, Good Prices what else could you ask for.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great deal - great experience

by Advance Auto Parts Shopper, December 12, 2013
Great deal - great experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

arrived on time

by Advance Auto Parts Shopper, December 12, 2013
arrived on time

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This was "buy online, pick up in...

by Advance Auto Parts Shopper, December 12, 2013
This was "buy online, pick up in store". 24 hours after order was placed, and despite notification that the order was ready, I had to wait in the store for the order to be picked. This is a CONSISTENT and RECURRING problem with that particular store, and needs to be addressed. I have spoken to Advance Auto Parts customer service on multiple occasions without any positive results. Apparently they don't care. Were it not for the convenience of location of the store, I would shop elsewhere.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

Good transaction

by Advance Auto Parts Shopper, December 11, 2013
Good transaction

  I would shop here again
Overall Rating: 4/5.0 store rating
 

near perfect!

by Advance Auto Parts Shopper, December 10, 2013
near perfect!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Outstanding transaction. Discussion...

by Advance Auto Parts Shopper, December 9, 2013
Outstanding transaction. Discussion with staff at brick and mortar Advanced Auto Parts was exceptional. Product ready to go when I arrived - exceptional refund to account for battery recycle. Overall, A experience, will certainly increase my business at Advanced Auto Parts vs other retailers.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Excellent service.

by Advance Auto Parts Shopper, December 9, 2013
Excellent service.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great

by Advance Auto Parts Shopper, December 9, 2013
great

  I would shop here again
Overall Rating: 4/5.0 store rating
 

The alternator failed out of the box....

by Advance Auto Parts Shopper, December 9, 2013
The alternator failed out of the box. The electrical charging circuit works fine (output of 14.66vdc at alternator). A rotating bearing or other component is making a racket when no electrical load is placed on the alternator. With a heavy load (lights, rear defroster, heater, radio) the noise goes away. This indicates that the electrical load is influencing a rotating mechanical device tolerance. I will drive the car to a local store for them to hear this noise. Will then have to warranty alternator and do the job for a second time. Also, when ordering on line, the website would not allow a local store to order the alternator from a nearby warehouse. I was only able to purchase from a store that had the part in stock (needed it that day and did not want to have it shipped). The web site should allow components to be ordered from stores that can later obtain the part. I called in at 7:30am and the store said it could have the part there by 3:00pm. However, the web site did not allow this type order. I had to drive 90 minutes (there and back) to a store that had it in stock. Basically, an overall negative experience. Part was difficult to buy and then had an issue. Doing the same job twice.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I was supposed to get a coupon to get...

by Advance Auto Parts Shopper, December 9, 2013
I was supposed to get a coupon to get $25 off my next purchase but haven't received it yet.

  I would shop here again
Overall Rating: 3/5.0 store rating
 

It was painless, and got a great...

by Advance Auto Parts Shopper, December 8, 2013
It was painless, and got a great discount on line.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good service to confirm parts are in...

by Advance Auto Parts Shopper, December 7, 2013
good service to confirm parts are in stock order and pick up at the store. I think it is crazy to stock only one brake rotor, these are required in pairs.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very good but it could be excellent....

by Advance Auto Parts Shopper, December 5, 2013
Very good but it could be excellent. Think out of the BOX. The battery had an attachment for gases escape. They should tell the customers about it, since we do not change batteries every day. I had to drive back 10 miles to take a 5 cents piece of the old battery (core return), so I can connect the new one to the vent system in the car. As a matter of fact, when they sell a battery that NEEDS vent connection, they should be sure the DIY customers like myself are aware of all the implications. Just my 2 cents.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Ordered in the morning and picked it up...

by Advance Auto Parts Shopper, December 4, 2013
Ordered in the morning and picked it up at the store. It was out and ready for me.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

All is good.

by Advance Auto Parts Shopper, December 3, 2013
All is good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

super walt was a big help at the store...

by Advance Auto Parts Shopper, December 3, 2013
super walt was a big help at the store i bought the battery from.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great service

by Advance Auto Parts Shopper, December 2, 2013
great service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always good.

by Advance Auto Parts Shopper, November 26, 2013
Always good.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

There were some very confusing pop up...

by Advance Auto Parts Shopper, November 25, 2013
There were some very confusing pop up problems when chosing shipping opions.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Overall great purchase. Items arrived...

by Advance Auto Parts Shopper, November 25, 2013
Overall great purchase. Items arrived timely.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

always good customer service

by Advance Auto Parts Shopper, November 25, 2013
always good customer service

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I ASKED SALESPERSON FOR MY WARRANTY ON...

by Advance Auto Parts Shopper, November 22, 2013
I ASKED SALESPERSON FOR MY WARRANTY ON MY TRADE IN,SINCE IT HAD 1 AND 1\2 YR REMAINING WARRANTY ON THE OLD BATTERY,HE STATED THAT SINCE I MADE MY PURCHASE ONLINE I DONT GET A WARRANTY,I AGAIN ASKED HIM IF HE WAS SURE ON THIS,AND HE STATED NO WARRANTY,THIS IS WRONG,WRONG!!!!

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

great selection and good prices

by Advance Auto Parts Shopper, November 22, 2013
great selection and good prices

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great buy.

by Advance Auto Parts Shopper, November 21, 2013
Great buy.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Easy, fast and accurate

by Advance Auto Parts Shopper, November 19, 2013
Easy, fast and accurate

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always a productive experience with...

by Advance Auto Parts Shopper, November 17, 2013
Always a productive experience with Advance Auto.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Purchased my shocks at AAP because I...

by Advance Auto Parts Shopper, November 16, 2013
Purchased my shocks at AAP because I was able to get them at a decent discount compared to the competition. Ordered online for store pickup and the transaction went very well.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very efficient method to purchase what...

by Advance Auto Parts Shopper, November 16, 2013
Very efficient method to purchase what you need

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Saved me time and money...

by Advance Auto Parts Shopper, November 15, 2013
Saved me time and money...

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Price was very competitive, delivery...

by Advance Auto Parts Shopper, November 14, 2013
Price was very competitive, delivery was as promised. The calibers looked excellent (rebuilt) and assembled with no issues. I was able to return the core to the store. Definitely will use Advance in the future.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

smooth sailing

by Advance Auto Parts Shopper, November 14, 2013
smooth sailing

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Great experience!

by Advance Auto Parts Shopper, November 12, 2013
Great experience!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Gail was the in store manager,she was...

by Advance Auto Parts Shopper, November 12, 2013
Gail was the in store manager,she was very helpful,professional.she showed me how to place my oder on-line for a 15% discount.I will be back in the store soon for a p.c.v val,a fuel filter an a air filter , an a oil change. Thnx for the serv.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good company to do business with

by Advance Auto Parts Shopper, November 10, 2013
Good company to do business with

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Great merchant.

by Advance Auto Parts Shopper, November 10, 2013
Great merchant.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I have always had a very good...

by Advance Auto Parts Shopper, November 9, 2013
I have always had a very good experience with both pricing and availability at Advance Auto Parts. Also, the customer service people are easy to work with and help me get the job done quickly.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Nice place to do business.

by Advance Auto Parts Shopper, November 8, 2013
Nice place to do business.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Very friendly and attentive. Went above...

by Advance Auto Parts Shopper, November 8, 2013
Very friendly and attentive. Went above and beyond what is normal at an auto parts store, and it appeared all other customers were receiving the same high level of attention.

  I would shop here again
Overall Rating: 5/5.0 store rating

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