AccessoryGeeks

AccessoryGeeks
 
Average Rating: 4.44/5.0 store rating
Customer Service 2
On-Time Delivery 3
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Do NOT order from this company!

by bimsie, August 1, 2013
Items on website are not actually available. I ordered phone cases for two different phones.  I received an order confirmation email, but nothing regarding shipping details/tracking. I emailed tow days later to find out when it would arrive, and 2 days later, I received an email that one of the items (Droid Razor Maxx case) was no longer offered and asked if there was another product I wanted.  I told them the substitute product (from their website) and they didn't have that available either - nor did they have two others that I would have purchased. THEN when asking about the second item (iphone case), I was informed that item was no longer available either! 4 days later, I cancelled the order via phone. There was no apology or acknowledgement of error or inconvenience.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
i've bought two cell phone cases here. i found this site when looking for the best price on the web for the Otter Defender case for my iphone 3gs. i bought it for $35 (about half price of retail) and shipping was free. i got my confirmation email right   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Looking for Good Service? Look Somewhere Else.

by rblack20, October 19, 2011
I ordered a cell phone case on Monday (10/17). I checked my email on Tuesday and noticed that I had received my confirmation email with a link to the order status part of the website. When I clicked it, I found out that my case was on back order. I waited until today (10/19) because the site says it usually takes two days and checked again; still back order.I live chatted with a representative (which was a joke; I spent more time waiting than chatting. Average wait time was 7 minutes between messages) and found out that my item was going to take much longer, even though I was never notified. They won't receive the case until Friday (10/21) and probably won't send it until Monady (10/24). Initially, the site displayed my case as being in my hands between 3-8 business days. Now I'm looking at nearly 2-3 weeks without ever being notified and me having to pursue information. It's bad enough that my item was listed on their site and back ordered. To expect to receive it a week or two late and not have any notification? 
Pitiful.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Terrible, will never get my business again!

by winky38, August 12, 2011
Ordered some speakers for my android phone. The speakers did not work so I requested a refund or a replacement. I couldn't believe all the red tape I had to go through to just get to the point of getting compensated for the defective product. First I had to fill out a form, then I had to wait for it to be "approved", and then I had to wait for a special "RMA" number (whatever that is) before sending the defective part back. I order the speakers on 05/27/11, sent back the speakers in June---it is now August 11th, and still no refund although they have confirmed they received the defective speakers back."

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

TERRIBLE!

by kjwilliams1212, August 11, 2011
I wish I could post something positive but my experience with this company has been HORRIBLE.  I never did receive the order that I paid for.  They shipped it to a CA address by mistake the first time.  When I called back, they verified my correct address and supposedly mailed it there.  It never came.  I called back & spoke to a VERY RUDE lady on the phone who told me I'd have to call GEORGIA to see if they know where my order might be.  She said she had NEVADA showing as my mailing address and they were losing money resending the item to me.  Well, I live in NC.  So they've messed the entire order up.  I understand mistakes.  I don't understand them taking my money, and being so completely rude to me as well.  I will never, ever do business with them again.  I'm out the money.  At least it wasn't much. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

False Advertising

by mr-ostrich, December 10, 2010
They lack the exact meaning of original when used with some of their cell phone batteries. Purchased a so called original and received after market. When questioned they gave no explanation and with a slight attitude said I could return it. Refund was slow and incomplete!

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

Accessory Geeks DON"T BUY

by luvnovia, August 17, 2010
Worst on the net.  They have no customer service except an answering machine (lady with no info).  They are a scam.  Never received my product, but got charged all the same.  Can you give negative numbers in this review.  AccessoryGeeks SUCK.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
I had a very good experience with ordering Cellphone accessories from Accessorygeek.com. I ordered two cellphone covers - one silicon and one hardcover - for my HTC Snap. Both were on sale in the green color (my favourite!) so I decided, perfect!   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Best price. Fast shipping.

by pat-pat, May 17, 2010
The correct item and the lowest price I could find. Received in Canada within 6 and one-half calendar days of online purchase using  US Postal Service. Damn right I'll be back and spreading the word. Keep up the good work

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Let me start by saying im a regular internet shopper and have never experienced such bad service in my life. This is my first negative review"ever". To begin, I called AccessoryGeeks and I was told if I put my order in online  by 12noon and   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

very good

by AccessoryGeeks Shopper, December 21, 2009
very good

  I would shop here again
Overall Rating: 5/5.0 store rating
 

No problems at all. Thanks

by AccessoryGeeks Shopper, December 17, 2009
No problems at all. Thanks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordering was quick and easy and my...

by AccessoryGeeks Shopper, December 17, 2009
Ordering was quick and easy and my purchase came in record time. I will absolutly shop here again and would recommend it to others needing similar products. Regards, Kathy Clark

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Received my order quickly with no...

by AccessoryGeeks Shopper, December 14, 2009
Received my order quickly with no issues.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

I ordered my case engraved with my name...

by AccessoryGeeks Shopper, December 14, 2009
I ordered my case engraved with my name and e-mail address. When the case arrived today the e-mail address was engraved incorrectly. I called the company immediately and was told that a new case with correct engraving would be sent to me no later than the next day (Tuesday). I await the new case. If the case arrives this week the customer service and response would have been excellent and I will use the company again. If not, I won't. Thanks,

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Excellent

by AccessoryGeeks Shopper, December 14, 2009
Excellent

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Super fast delivery and free shipping...

by AccessoryGeeks Shopper, December 13, 2009
Super fast delivery and free shipping plus a discount code from the associate who answered my question via live chat -- can't beat the value!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The item I ordered arrived quickly and...

by AccessoryGeeks Shopper, December 3, 2009
The item I ordered arrived quickly and was exactly what I ordered.Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

great sale price, fast shipment.

by AccessoryGeeks Shopper, December 3, 2009
great sale price, fast shipment.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Very easy purchase.

by AccessoryGeeks Shopper, November 29, 2009
Very easy purchase.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I love my new phone cover and the...

by AccessoryGeeks Shopper, November 29, 2009
I love my new phone cover and the screen guards are working out great. I was lucky enough to get the free engraving and my phone looks awesome!! Thanks Accessory Geeks

  I would shop here again
Overall Rating: 5/5.0 store rating
 

They had was I was looking for at a...

by AccessoryGeeks Shopper, November 26, 2009
They had was I was looking for at a good price

  I would shop here again
Overall Rating: 5/5.0 store rating
 

easy to navigate website and product...

by AccessoryGeeks Shopper, November 24, 2009
easy to navigate website and product was delivered quickly. product was exactly what i was expecting to recieve

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Ordered the items on Fri, 20 Nov and...

by AccessoryGeeks Shopper, November 24, 2009
Ordered the items on Fri, 20 Nov and recieved them on Mon, 23 Nov. Very happy with the items and the speed of shipping (used the free USPS rate).

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Product received, wouldn't work. Was...

by AccessoryGeeks Shopper, November 24, 2009
Product received, wouldn't work. Was told we could return, at OUR expense & there would be a 15%- 20% restocking charge. This was not acceptable! The product was either not compatible , as indicated at site, or was defective so we shouldn't be charged to return! We are not happy!!

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

Unfortunately as consumers we rely on...

by AccessoryGeeks Shopper, November 22, 2009
Unfortunately as consumers we rely on the expertise of the seller to address our questions. As a responsible consumer I asked prior to purchase if the item was compatible with my phone. I received a reply stating ¨YES¨...needless to say the holster is too small for my phone which is to say I wasted my money and my time.

x I would not shop here again
Overall Rating: 2/5.0 store rating
 

My item arrived on time

by AccessoryGeeks Shopper, November 21, 2009
My item arrived on time

  I would shop here again
Overall Rating: 4/5.0 store rating
 

It was easy with the online order...

by AccessoryGeeks Shopper, November 18, 2009
It was easy with the online order system!

  I would shop here again
Overall Rating: 4/5.0 store rating
 

They did a great job with my small...

by AccessoryGeeks Shopper, November 18, 2009
They did a great job with my small purchase. Delivery was on time and product was as advertised. I will definitely shop here again

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Everything came in a timely manner,...

by AccessoryGeeks Shopper, November 17, 2009
Everything came in a timely manner, just as stated in the website. Would buy again from this merchant.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very easy website to use

by AccessoryGeeks Shopper, November 16, 2009
very easy website to use

  I would shop here again
Overall Rating: 5/5.0 store rating
 

very satisfied with the products that I...

by AccessoryGeeks Shopper, November 14, 2009
very satisfied with the products that I ordered.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Web site was great. Price was...

by AccessoryGeeks Shopper, November 13, 2009
Web site was great. Price was excellent. Battery elsewhere was $38, here it was $23 with free shipping.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

The merchandise arrived quicker than...

by AccessoryGeeks Shopper, November 12, 2009
The merchandise arrived quicker than promoised

  I would shop here again
Overall Rating: 5/5.0 store rating
 

good experience

by AccessoryGeeks Shopper, November 12, 2009
good experience

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Website was customer friendly and I did...

by AccessoryGeeks Shopper, November 12, 2009
Website was customer friendly and I did not experience any problems.

  I would shop here again
Overall Rating: 4/5.0 store rating
 

Better than I expected experience

by AccessoryGeeks Shopper, November 12, 2009
Better than I expected experience

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Always good prices and good products...

by AccessoryGeeks Shopper, November 11, 2009
Always good prices and good products shipped quickly. High recommend this merchant.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

I am a first time buyer. Everything...

by AccessoryGeeks Shopper, November 10, 2009
I am a first time buyer. Everything went smoothly from the time of purchase to receiving the product. Thank you.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

This is a wonderful site and I will use...

by AccessoryGeeks Shopper, November 9, 2009
This is a wonderful site and I will use it in the future. Just received my order today in the mail and I am VERY happy!

  I would shop here again
Overall Rating: 5/5.0 store rating

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