In Stock = Backordered = Charged Your Card. Fraud!
A review by
shinx79 written on Jul 10, 2009
Full review
Stay away from this company at all cost!!
I purchased a Panasonic V10 HDTV to take advantage of the free blueray deal (which, by the way, is also run by Amazon). I called their so called customer service after I placed the order and was told the TV will ship out on the same day. My order confirmation also stated that the TV is in stock. But then I never received the shipping notice that day so i called the following day only to be told that it will be shipped out on that day instead. But then, still no notice. Called again next day and was told that the TV is now on backorder with really no confirmed shipping date. Mind you this is after me trying to follow up with them for 3 days. No one really bothered to communicate to me or explain to me why something that was "in stock" was really not.
What is even more frustrating is that the company had already charged my card for the backordered TV. Worst of all, all the cusomter service reps I spoke to were rude and simply don't care.
I have bought most of my electronic gadgets online and this is by far the worst experience I have ever had. Stay away from them!!
shinx79
a member of Epinions.com
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