AbsoluteHome

Very satisfactory service on a tough order. I ordered a pressure assisted toilet. This means a special tank and bowl. The order arrived perfectly. Good job!

 I would shop here again

Do not do business with this company. Had the lowest price for a light fixture I wanted plus free shipping (Thomas light FD232-53ROEB). Did not have on-line status for my order. Sent e-mail to tell me the light was discontinued because they would have lost money on this single item. I know this to be fact because I called for a telephone order and they said they had this item available. I believe AbsoluteHome would have sent this light at the cost advertised if I had ordered additional items. Bad business practiced by this company. Buyer Beware. A Really disappointing experience. I am going to make a complaint with the FTC and the Better Business Bureau.

 I would not shop here again

Very easy site to navigate, recieved my order with no problem. Great site!

 I would shop here again

VERY POOR customer service. Never buying anything from them again.

 I would not shop here again

The pendant lights I ordered are exactly what I wanted. Although they arrived in good condition, they were not packed well and the box was quite beat up.

 I would shop here again

finally i received yesterday..when i opened the box...i found little damage & i tried to work to the machine...it's not easy.. so, today morning i called danby customer service.. my washer is little demage & i need to check my machine by service man...please come & help me~~but, she told me..bring the machine to our store!!! i felt terrible today... i'll never order for machine by online... i'd like to return my washer... but it's not easy for me.. i decided to keep washer..i don't have no choice...

 I would not shop here again

Excellent. Immediately found product on website. Product was in stock. Ordering was easy. Confirmation was virtually immediate. Product shipped sooner than I expected and arrived on time.

 I would shop here again

Price was good, but I was disappointed in the slow response when I tried to cancel the order before shipping. It took three days to reply via email and the phone system directed me to email for assistance. Three days is way too slow, especially when trying to cancel an order. I have not yet received the product, so I can't comment on that part of the sale. This won't be the first place I look next time I need something...

 I would not shop here again

Order not in stock as advertised. Phoned customer service and got no help...they could not reach a "live" person in shipping. I cancelled my order and it arrived a week later. They charged my credit card in two hours, everything else would take "3-4 days" for a response!

 I would not shop here again

I ordered for light covers at a nice price with estimated 3-5 day ship time. When the confirmation arrived the ship day was 28 calendar days from my order. I'm trying to cancel now.

 I would not shop here again

Product was defective. It had two parts - one fir the left-hand sink, the other did NOT fit the right-hand sink. I called customer service, and told them of the defect, but was told I would still suffer the 25% restocking fee. One has to be careful with online merchants. I will never shop again with THIS one, and will urge anyone with whom I communicate on the subject, like your organization that this particular online retial organization is to be avoided. Thanks for asking.

 I would not shop here again

Web site was very easy to browse and check out was a breeze. All products arrived as stated without any dents etc. Very pleasant experience.

 I would shop here again

Site provided the McCulloch electric trimmer type I was interested in but not the mandatory propriatiary disposable spool attachments to go with it. The attachments are not available on the market, as near as I can tell rendering the trimmer useless.

 I would shop here again

Very good did it on line and had no problems.

 I would shop here again

I placed an order September 19th, noted they were to be shipped October 10th, which was my own fault for thinking that they'd ship October 10th. Status now "delayed"...
In trying to cancel one item from the order, I was told it would take 2-3 days, received a follow-up email stating that, and then this:

"As per your request, your item: American Standard/Colony Soft Widespread from order number 439034 has been cancelled. Please allow 3-5 business days for the refund to be issued to your account.

However, we apologize, but we were not able to cancel your item American Standard/Colony Soft Widespread because it is in the shipping process and shipping cannot be stopped.

If you would like to return your order, that was not able to be cancelled, please contact our Returns Department, via email at www.absolutehome.com/web/customerservice/contactus_form.aspx?s=r or you may contact cwhatley@hdpi.com . They will be able to assist you with your return. "

DOES THIS MAKE ANY SENSE ???????????????????
I really wonder how this company can have such good ratings!

 I would not shop here again

No problems. They had what I wanted at the best price. Delivered on time.

 I would shop here again

They charged my card and have no record of the order taking place. They can't tell me when or if my order has been shipped. Horrible customer service, incompetent order filling and tracking(they are good at charging for the order, just nothing after that point)

 I would not shop here again

Pleasant shopping experience

 I would shop here again

had a good experience

 I would shop here again

While the people were nice to talk to over the phone, I think that they need to have clearer information with regards to their cancellation policy. I got mixed information when I tried cancelling the order. The first email said to wait 2-3 days for a reply to see if the order could be cancelled and the next one 15 minutes later said that the order could not be cancelled. This left me confused and upset. I gave them a suggestion to put on their online policy that if the item can not be cancelled that it will be clearly labeled as such. (This is what I later found out was what their policy was when I talked to someone directly) I also thought that the order tracking was not as good as it could be. They need to take a lesson from Fedex or UPS and do the order tracking like they do. I had no idea where this item was being shipped from so had no idea when to reasonably expect them. They were pretty quick to deliver it but not knowing where they were on the road left me guessing when they were going to deliver it. I also think that there needs to be a better way to know the status of the order. I know that they are working with some other vendor and it was shipped from the vendor's place but there has to be some universal way of tracking what the status is rather than me having to wait several days for a voice response. I should be able to pull up the order and see the status of the item in detail.

 I would shop here again

good experience

 I would shop here again

Discriptions of products were complete. But is was a little confusing to determine the right nails and cartridges for the right nail hammer. Using the product number or numbers as matches might be better than listing capacities.

 I would shop here again

The experience was very good. They even called me on the phone (as well as email) to confirm the delivery date. Very good service!

 I would shop here again

Shopping on AbsoluteHome was a sweet experience. Saved time, money, and aggrevation. Made my wife happy too.

 I would shop here again

very good

 I would shop here again

Web site was easy to navigate and products needed were easy to find.

 I would shop here again

I found what I needed at Absolute Home. I did not receive my shipment yet.

 I would shop here again

Shipping Charges on the 22 Caliber Charges where extremely excessive as a matter of fact the charge on the Ramset was almost equal and the weights where significantly different. From the time order was placed till the time of delivery was almost two weeks. Not acceptable as most of my transactions on line arriove within 4-8 days

 I would shop here again

Very satisfied shopping with this merchant online.

 I would shop here again

I received and installed this range August 15. The oven will not ignite and one of the igniters on the cook top will not ignite. I have called AbsoluteHome once, and called Sunbeam three times. As of today, August 28, the range still does not work. The warranty is not worth the paper it is written on because I cannot get service on the range. Please help.

 I would shop here again

It was an excellent experience

 I would shop here again

Customer service is terrible and shipping takes forever. Whatever they tell you on a phone is a bull. It's a broker website that doesn't have actual merchandise but orders it from manufacturer or other distributors after they charge your credit card. We ordered bath tub and toilet, the shipping date was moved three times so it was supposed to take about three months. I tried to cancel the order, it took about a week after four phone calls, I was put on hold for almost half an hour each time. At the end, they told me that the order is about to be shipped, they cannot cancel it and offered me to return it paying all shipping cost and restocking fee. Will never order from them again and wish they'll be out of business soon.

 I would not shop here again

PLEASANT

 I would shop here again

Excellent selection. Merchandise was shipped earlier than expected.

 I would shop here again

No muss, no fuss. Completely satified with my first experience at AbsoluteHome.com. It took only two days to receive my entire order. I have already recommended this merchant to friends and family.

 I would shop here again

We ordered several light fixtures, saving about 35% over local outlets. The shipment arrive only 1 day late and totally intact.

 I would shop here again

The pricing at absolute home was the best I found anywhere. One item did arrive week late, but customer service was a big help in tracking the missing chaise and seeing that it got delivered.

 I would shop here again

Wow! What a great price.

 I would shop here again

It was a very positive experience from start to finish.

 I would shop here again

I ordered patio furniture from AbsoluteHome.com about 6 weeks ago. The last of the furniture arrived a few days ago. I was impressed with the accuracy of their delivery time projection. Only piece arrived late and that was only 2 days.

 I would shop here again