Abe's Of Maine

Abe's Of Maine
 
Average Rating: 4.12/5.0 store rating
Customer Service 4
On-Time Delivery 4
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after 2 weeks my order still hadn't shipped so i contacted them via their website.  i saw the status of my order was ' sent to warehouse' with no tracking info.  i contacted the company via their website and the next day i received an email   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Ripped Off and Ignored

by mtcaouette, December 23, 2011
Do not buy anything from this company!!!  I ordered a 51” Plasma from Abe’s of Maine in October.  The price was good, and I didn’t have to pay for shipping, so I took a chance and ordered online.  Big Mistake!!! Their   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

A very good experience!

by marilroe, December 21, 2011
We had a very good experience with this store. The item was as advertised, the price was great, the shipping was above and beyond what we expected this holiday time of year, and the customer service was very personalized which you don't find too much of anymore. After reading all of the negative reviews, the writers of these must have had other issues. I just take these with a grain of salt as the proof is in the pudding. We will deal with this store again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Rude, unhelpful, and disrespectful. HORRIBLE CUSTOMER SERVICE.

by carolinaliz, December 16, 2011
Not at all helpful.  Were very rude and disrespectful to my 62 year old retired school teacher mother who needed to make a return.  This upset her, and I will never buy from them again.  When someone calls with a problem, berating them for ordering the wrong item is not the way to keep repeat business.  I should have read the reviews before purchasing from them.  Apparentally they do this a lot.

AVOID THIS COMPANY LIKE THE PLAGUE. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

dissapointing customer service and shipping, look out for the upsell

by spollacek, December 6, 2011
I placed an order on Oct 26th for a GE Slide in electric range that was listed as "Available" on their web site. Because this was a large appliance, I called to place the order rather than submitting on the web site. It was suggested to me that because of the size of the appliance that I would be better to purchase the $99 shipping rather than the free shipping to ensure that the item arrived in good condition. I was also told that the item should arrive sometime around the 9th of Nov. the week it was due to arrive I was told that there was some delay, and it wouldn't arrive until the 3rd week of Nov. After hearing nothing I called Nov 16th and was told that I should be hearing from the shipping company the next day to schedule delivery. I called again the next day and was told I should hear from them in the next few days. Ultimately I did not receive the stove until Dec 2nd.

Updated Dec 7th:  After writting this review I was contacted by Abes of Maine and they refunded the $99 shipping

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
 I ordered a Nikon CoolPix P500 camera online from Abe's since they had the best price and boy was I in for a surprise. I get a call from them requesting to "verify my shipping address and billing" which is just a scam to try and sell you additional   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
Well, I bought my D3100 from Abe’s a couple of months ago, and to be honest I was reluctant at first seeing all these opposing reviews. But they had the best price for what I was looking for, free shipping and no tax, so I decided to give them a   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Never again.

by iufan111, October 21, 2011
Ordered a point and shoot camera 13 days ago. It was shown as available. Still shows as "sent to warehouse". Two emails have gone unanswered.
Never again.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
EDIT: I was contacted by the VP of Abes of Maine concerning my review on this site. He said that he takes online reviews seriously and promised to look into the call from the salesman. He also said that the problem I experienced was due to their server   Read full review...

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Abe's has agreed to exchange this computer for another somewhat comparable computer

by nscofield, September 19, 2011
"I purchased a Lenovo laptop from Abe's on July 25, 2011. It was defective right out of the box. Since then, I've been getting a runaround with Abe's referring me to Lenovo and vice versa. Abe's has a no return policy which makes sense if you don't like your computer and want to exchange it. It does not make sense when they shipped a defective computer(needs a new CPU). Abe's has not made this right. I still do not have a computer. Beware of buying from this company since you are not covered if their product is defective."

Abe's responded to this review with an offer to exchange the computer. This is a relief and I appreciate it.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 

BUYER BEWARE

by jerry247, August 12, 2011
My entire review of Abe's of Maine is here:  http://abesofmainecamera review.blogspot.com/    Briefly, BUYER BEWARE.  Intro:  I have no affiliation with any business connected with this review and   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

Terrible Customer Service

by tseversen, August 3, 2011
Terrible Customer Service - sold me a Delonghi PACWE 125 that did not work from day one.  Tried to get them to replace the unit.  Told me that the cost of shipping was too high to do so.  Then told me to get Delonghi to take care of the matter, tried this and Delonghi wanted me to pay to ship unit in for repairs (shipping cost for me approx $100.00) ?????? 
Stuck with a brand new unit that does not work.
Will never purchase anything from Abe's of Maine again!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
This outfit is the very worst.  Their customer service department stinks.  I ordered a compact flash card from them for a camera.  It has now been over one week and I have yet to receive the item.   It only has to ship from ME to   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
I bought a Nikura 52mm filter set that a sales rep recommended to me, at $149.00. I received a Vivitar 52mm set, valued at around $15.00. A message I left with the sales rep went unanswered. After waiting for 15 minutes to speak with customer service, I   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

a bit happier with call from manager

by dplaza, June 7, 2011
Well less than 24 hours of posting a negative review, I was contacted by a manager who apologized and eliminated the $80 charge for the private shipping. The amount has not be removed from my card yet, but I do appreciate the quick response from the company. The grill has not arrived, so I will update the review once it arrives.  Hope it's not damaged!

It's true that a sales person calls and offers and basically forces more services with the threat of damage to your current purchase.  I bought a weber grill, and the "free shipping" quickly turned in to another $80 bucks, with the sales person saying "it's such a heavy grill, it's better and "safer" to ship it privately".  When asked if it would get here any sooner, I was told "no, it will take at least TWO WEEKS to ship to Ohio".  Seriously?  Aren't you 12 hours away?  I read other reviews that had the same "sales" exerience.  If I had it to do again, I would NOT buy from someone with false advertising (free shipping) on their web page, and who later calls up with threats of damage materials if you don't purchase private shipping.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

THEY LIE.

by mx_guy, April 17, 2011
WOW...ABES HAS BEEN BY FAR THE WORST COMPANY I'VE EVER DEALT WITH.  I ordered a treadmill - ordering was a breeze. Then 3 days later came the upsell call and the threats of needing to upgrade on shipping or have my product arive damaged.  My account manager was Mike, was flat out rude.  Here it is 10 days after my order and I'm fighting them on cancelling my order and refunding my money.  I wish I would've never ordered from Abes.  Do yourself a favor and don't make the same mistake I did.   

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Poor

by bosco400, March 28, 2011
I ordered a TV from Abes 10 days ago and so far the experience has been awful. But i will give them another day to rectify. either way, its been a bad experience and i would never order from them again...

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

cannot be trusted

by ny_night, March 24, 2011
I would never trust these guys. Any vendor that can't quote ship rates up front has something up its sleeve. It's all "bait and switch".

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 
I purchased a TV from Abe's during the boxing week sales.  I was encouraged to pay for their "store" delivery even though free delivery was offered as it was "much safer".  I got the TV and did not open it for a week as we were just in the   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

slow, unethical, rude, arrogant

by kevintimba, March 16, 2011
After sitting on my order without shipping it for almost a week, Abe's of Maine unilaterally cancelled my order to remove it from my order list so I couldn't give them negative feedback on amazon and so that I had to start my search for the product from square 1. This company is rude, arrogant, unethical and ... the cardinal sin of online shopping ... S L O W.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

I don't trust them

by edrewpin, February 15, 2011
I was overcharged for my order, but then,suprizingly the extra amount was refunded without me having to call.  I recieved my order and everything was fine, but I still don't think I'd order from them again.  The upsell calls just left a bad taste in my mouth, and overall I don't trust them as a business.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Very Satisfied product arrived very quickly and in excellent condition

by mctwist79, February 13, 2011
At first I was a bit skeptical about ordering from these guys based on mixed reviews but decided to take the plunge considering the competitive price.  Ordered the Nikon D5000 18-55mm kit along with the following package: camera bag, memory card, cleaning kit, UV filter and card reader.  I placed the order 10/21, received a conformation call from customer service on 10/22 verifying order because my shipping address was different from my mailing address.  So it was reassuring to know that they were concerned about the order.  At the same time I was given a sales pitch into upgrading my warranty which I opted out of but was enticed to upgrade my mem card from 4gb to 8gb and added an extra battery.  Package arrived on 10/23 (3day turn around from NJ to CT) intact and all items expected.  OVERALL VERY SATISFIED WITH SERVICE. Would recommend.  

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
SIMPLY HORRIBLE. In this economy, I'm not sure anyone can afford to be obnoxious to customers. Apparently, inflexible and even offensive customer service is the Abe's of Maine calling card. Yes, placing my order was a breeze. But then I   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Be Prepared for the LIES!

by mbb28828, December 17, 2010
*** First off, it appears many of their 5 star reviews are fake.  Don't believe any review that's less than 100 words. ***I thought I was ready to deal with these guys.  I read all the reviews I could stand.  I placed my order for   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

Great experience! Would definitely recommend

by mesojaded, December 14, 2010
Great experience!  They're prices are hard to beat. Have purchased from them multiple times, and have never had a bad experience.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Worst online experience ever

by mbarna, December 2, 2010
Ordered on November 17th.  The website said it would ship within 1-3 business days.  Still hadn't shipped by November 23rd, so I called them and they said it would ship on the 24th, and I would be upgraded to 3-4 day shipping.  Still hadn't shipped on November 29th, so I called and they said that it actually had shipped, but they didn't have the tracking number yet, and would give it to me by no later than November 30th.  I finally received the tracking number on December 2nd, and not only had it not shipped until December 1st, but I would not be receiving it until December 7th, which is not 3-4 day shipping. 

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 2/5.0 store rating
 

Wonderful Experience; Had Product, Shipped Immediately

by thetraveler11, November 25, 2010
Order a Nikon D70 Body Only; they had the product at a fair price, shipped immediately and confirmed order via email. Would order from them again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
I made the mistake of ordering my LG 60pk950 on a week long Jewish holiday Sukkot. My order was immidiately made after the holiday and thankfully Peter did not call me during 12 pm est as I am PST. Whch was very thoughtful, I am not a very happy morning   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 3/5.0 store rating
 
First off, I will flat out state that I am extremely happy doing business with Abes of Maine (best price), however, some people may find doing business with this company a bit challenging. On the positive side my LCD TV came within a week (ordered Friday   Read full review...

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 
Abe's of Maine was very prompt in processing the order and getting the TV delivered to my house. That's where their customer service ended. When the box arrived I made sure that it had no damage and the delivery guy helped me pull it out of the box so we   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

False Advertising. Wouldn't shop there again.

by chelsea4u2, August 18, 2010
Be cautious when buying Sigma Lens from their online store. I purchased a Sigma 18-125mm F3  DC (OS) HSM for my Pentax K7 but later discovered it did not have the (OS) feature and it was too late to return it. Buyer Beware!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 3/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Better Now!

by barrett-fl, August 10, 2010
Abe’s of Main Complaint: I recently purchased a "new" (not refurbished) Lumix DMC-Fz35 camera along with an accessory package of which Abe's of Main assembled and offered as an add-on item. This accessory kit included two Nikura lenses   Read full review...

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer Service: 2/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

Sent wrong Item, won't take back, Will Never buy again

by goodermuth, July 20, 2010
I ordered a Garmin GPS from Ables of Maine.  They sent a different model and refused to take it back.  I was stuck with it and had to buy a data card that cost me an additional $160 just to get the capability that I originally ordered.  To add insult to injury, I paid for 2nd day shipping for all this.

I will never buy anything from them again - ever!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 
I ordered a digital camera from Abes of Maine on June 22, 2010. Within 20 minutes I received an e-mail confirmation of the order. The following day they called me to verify shipping. Before doing so they offered a higher capacity battery and a memory   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 4/5.0 store rating
On-Time Delivery: 5/5.0 store rating
 

They should be closed down.

by ftcsmartman, May 25, 2010
They failed to ship as promised, tried to sell me items I did not want. Charged my credit card, in full, hever shipped the item.  Legally they cannot charge you C.C. until they ship the product.  Finally told me I had cancelled the order, which was not true.  I have since done so.  My C.C. was billed in two days, has now been five days since they cancelled the order and still no chargeback to my C.C.  Have filed complaints with FTC and BBB.  Never again will I do business with them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
1) I ordered TV on sunday late evening March 28. 2) I cancelled monday morning, March 29. I called seller but they were closed for 2-3 days and left a message. I sent cancellation through Google Checkout immediately. 3) Within a few   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 4/5.0 store rating
 

NEVER DEL WITH THESE SCAMMERS!!!!

by apozdniakov, March 30, 2010
Awull experience with these scammers! I placed an order to buy a camera, paid with a crecdit card and never received the shipment although in my account the status was "order was received". All efforts to contact them via email or by phone go in vane. Don't know what to do!!!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 

BUY AT YOUR OWN RISK!!

by nero315, March 15, 2010
I ordered a Canon 7d online on March 10, 2010... The reviews about them weren't that bad and it happened they got a very good package with free 16 GB CF card.  On the 11th I recieved a call from one of their agents and suggested add ons   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
I ordered a Sony KDL40W5100 40" BRAVIA 1080p LCD HDTV with 120 Hz from Abe's of New Jersey, er Maine, and have received nothing going on one month later. I decided to order from Abe's because the combination of low price and Free Shipping was the best   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer Service: 1/5.0 store rating
On-Time Delivery: 1/5.0 store rating
 
I ordered my DSLR Nikon D90 camera kit from here.  I chose Abe's because it was about $200 cheaper than Amazon.com, and as far as I could tell, the cheapest place anywhere to get the D90 Nikon kit.  I placed my order on a Friday through   Read full review...

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer Service: 5/5.0 store rating
On-Time Delivery: 5/5.0 store rating

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