Abe's Of Maine

Full review
I just bought a very expensive Panasonic Plasma 58" TV from them.  The price was good after taking the free shipping into account.  I got a call from them asking if I would like other accessories... not too pushy and I did need a wall mount, soI added a $200 wall mount to my order.  TheTV arrived (almost on time, a few days late, but OK), with a wall mount.  My installer used the included wall mount and installed it all that day.  Three days later I got the $200 wall mount from Abe's.  I found out that Panasonic included a wall mount with the TV as part of a promotion, I guess(?).  I called Abe'sand wanted to return the unused, unopened, and totally not needed $200 wall mount that they sold me.  They gave me an RMA number, I wrote it on the box and sent it back to them.  It is well over a month later and I still have not received my refund!  I called customer support (which is horrible) a few times and it is still not resolved.

Days after getting my TV, my neighbor was interested in making a similar purchase.  I recommended Abe's... I am now letting them know of my customer support experience.  They are not sure saving a few dollars is worth the hassle (I agreed with them!).

In short, if you buy from Abe's, I hope you never have a need for customer service or support - YOU WILL PAY FOR IT!

(PS  After 40 minutes on my last call with them (now 6 weeks later), they promised they will get me my refund... we will see)