Cingular is top dog
A review by vinc7 written on Jun 29, 2006Full review
Many people can sit here and complain about their personal issues and disreguard Cingular as an uncaring and cold company...however lets look at the facts...
Billing issues? what wireless company doesn't have them? Faulty equipment? again, give me the name of a service provider that can give you a perfect phone all the time.
Cingular went through a huge transition when they bought AT&T wireless...they almost double their network and they are still putting up towers. Do they have perfect service? No. No one does. Their handsets are the best looking. They set the market standard when they launched the RAZR-so much so that both Verizon and T-mobile had to comply to compete with the demand. And, not for nothing, Cingular's model is still better.
Is any provider perfect? Not at all. But a third party company claims that Cingular has 'the fewest dropped calls'. That wasn't paid for by Cingular...it was paid for by Telephia-the industry leader in wireless.
Billing issue WILL ALWAYS HAPPEN. Defective phones WILL ALWAYS HAPPEN. Rude customer service reps and sales people and just people in general ARE EVERYWHERE. What makes you think you're so special for you to think that these things CAN'T happen to you?
Everything new is a risk, but don't beat up the person on the other side because it's not working out the way YOU want. I've seen Cingular do some awesome things for customers and it's not gonna stop there.
Their 'raising the bar' campaign is just that-they're in the process of raising the bar in network, service and overall satisfaction and just like with every process, it takes time.
Who else gives you back the minutes you paid for all ready with Rollover? You else has a superior GSM service here in the United States? Who else gives you an upgrade option of 18 months within a 2-year contract?
Don't cry when your call does drop, just hit redial...
Don't like your bill? Figure out what's wrong first and then call-IT'S YOUR BILL...YOU SIGNED THE CONTRACT.
People are rude? Well boo-hoo for you...it's reality...deal with it...
no service in your area? How about moving to a place where theres actual civilization and not just because the houses are cheap.
Seriously...lets get it together
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