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ANTOnline

ANTOnline
 
Average Rating: 4/5.0 store rating
On-Time Delivery 4
Customer Service 2
See all ANTOnline listings

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Fast service, delivered as advertized.

by ncbrew, September 5, 2007
Very Fast service. Product exactly as advertized. Will do business with them again.I would recommend ANTOline to everyone.

Patrick Ponsonby
North Carolina

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

Great service

by marcij, September 5, 2007
This was my first purchase with ANTOnline and I was very pleased. I was informed when my items were shipped and received them as promised. The service was fast and the items arrived as expected. I will use them again.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent Product - Good price - Prompt Delivery

by callemlikei, September 4, 2007
I ordered a Midland WR-300 AM/FM Weather All Hazards Civil Emergency Alert Monitor from ANTOnline. The price was less than half of the advertised price for an identical product at some nationally-known retailers. ANTOnline promptly emailed me a tracking number and delivery was made within a few days.The monitor was packaged safely and securely. I couldn't be happier with the product and ANTOnline's pricing and service stands right up there with the best of online retailers.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

No problems whatsoever

by sethdavis, September 4, 2007
Bought Next Generation Home Product Remote Extender via amazon.com. No problem whatsoever. Item was received quickly and as described. Communication was stellar.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

best price, order ease, quick turnaround and delivery

by richc182, September 4, 2007
ANTOnline offered the best product description and price. The order and purchase procedure was quite simple and the product arrived in a timely fashion. It was also exactly as expected.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Good experience

by bb1492, September 4, 2007
The web site was easy to find what I wanted.Their checkout process is easy,they provie shipping cost before entering all your personal information which is grat.(I will not shop at a site that won't let you know total cost including shipping before entering your credit card information.)they shipped the items quickly and kept me informed via e mail. I would definitely shop with them again.

x I would not shop here again
Overall Rating: 0/5.0 store rating
 

What a great way to do business...I couldn't be happier!!

by sonnylowe, September 4, 2007
I order a QUICK RELEASE KIT for my Garmin 305 from ANTonline. They had the best price in town on this item by a long shot. I was a little skeptical at first but ordered it anyway thinking it could take weeks to get here. Well I was wrong!!! It was shipped the very next day and got to me two days later, just in time to us it that weekend. The Quick Release itself was great!!! The people at Garmin did a great job designing it and the people at ANTonline did an even better job at getting it me at a great price.

I look forward to doing business with them again...very soon!!



  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great

by poedan, September 4, 2007
Ordered a simple dv cable. The price was a third of a brick-and-mortar store, delivery price was reasonable, got the cable in two days. Excellent product and price and service.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
 

Great transaction.

by randykum, September 4, 2007
I ordered 2 AVerTV Hybrid Ultra USB packages via EBay. Product was shipped and arrived very quickly. I am very satisfied with this transaction and would gladly do business with ANTOnline again.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Great, Will shop with them again.

by creedfl, September 4, 2007
They had the correct product. And they seem to be the only place online to get them. Their prices seem fair to low, which I think is great. Online cart & check out was smooth & quick. There are various way to pay & all seem secure. The shipping was faster than estimated & expected. Product was exactly as described. There were no shipping errors and the product in the package was well protected.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Not the part number i actually ordered, but it works

by hmercado, September 4, 2007
Well, i'll have to say that im almost satisfied with the service. That would be be cause the item i ordered was not exactly the item i receveid.
I ordered the eVGA nForce 680i SLI Motherboard 122-CK-NF68-A1 and what they sent me was the 122-CK-NF63-TR and i happened to know that the diference between the 2 is the accessories and cables and stuff wich is why i ordered the A1 and not the TR. Not even the screw to attach the board to the case i got. But with that out of the way, the board works fine wich its a relief cause i was worried to get a defective board like it happened to so many users and has happened to me before with a diferent brand and diferent store.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Superb seller all the way around. Nice products and great service.

by carmylita, September 3, 2007
I have never had any problems with this seller, the product was just as described and arrived right on time as scheduled.

Nice little protective case and clip. fits perfect, hope to buy some new colors in the future, I used a pink skin on a yellow Zen Stone MP3 player, I like the effect of mix and match, or don't match.

Thanks for the convenience of being able to use Pay Pal, which is the main reason I chose to buy from this seller, very quick and convenient all the way around.

I would gladly buy from this seller again with confidence. I highly recommend him.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
 

Price was great and the shipping was...

by ANTOnline Shopper, September 1, 2007
Price was great and the shipping was way faster than promised. Had the product quicker than I ever expected. If there is anything I can get from them again, I will do so.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Quick shipping, great service, highly recommend!

by akweeks, September 1, 2007
Order was shipped very quickly, item arrived exactly as ordered and described. Customer service was extremely friendly and helpful. Overall, I am very satisfied and would not hesitate to use ANTOnline again in the future!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Fast shipping and no issues with order.

by qsk002, September 1, 2007
I ordered the "Next Generation Remote Control Extender" which I love and is an excellent product. They shipped it fast without any issues and at a great price. They seem to want to make the customer happy since they are asking for feedback.


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very happy with shopping experience

by mylink, August 31, 2007
Great shopping place. shipped fast and great prices. I shopped around and went with best price / safe place to order. Very happy with order. Thanks
Item purchased: HORNET OEM UPGRADE ALARM


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Worst Customer Service Ever!

by nmdrifter, August 29, 2007
Worst Customer service EVER! Although my order was shipped effectively, the wrong item was delivered. This was discovered as I opened the outer packaging. Inner package was not disturbed. Antonline refused to make an exchange or to refund my purchase. They refered to their "buyer's remorse" clause in their only email to me regarding this issue. They finally relented and issues an RMA; however, they stated that if they chose not to accept they would not return or refund the item. I ordered the correct item directly from factory at a better discount. In my research Antonline is know for its terrible customer service and no ability to actually talk to person about any problems. I will never use Antonline for any business transactions.


x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Worst experience ever, no customer support available

by snowboarder81, August 15, 2007
Absolutely awful. No customer support through phones, and they won't respond to my emails. They have virtually ignored the fact that my order is missing. I will never do business with them again, and neither should anyone else.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Incompetent and Arrogant - nice mix

by steve1072, August 4, 2007
Amazon stuck me with these bozos because they had the lowest price. They used an insane shipping method that resulted in a lost package and refused to do anything until 3 weeks had passed. Their automated responses to customer service requests were infuriating. I canceled my order. The topper was that they post automated responses to all negative customer feedback on Amazon, calling their customers liars and nitwits. BTW, they lie about their customer satisfaction: when they defame their unhappy customers, they claim a 99% satisfaction rate, but Amazon has them at 94%. Somebody there needs to get fired.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Delivered As Promised

by thimbolas, August 2, 2007
I should have gone to ANTonline to begin with.

I called first, to verify that they did indeed have 62 items in stock of what I was looking for. Showing how many they have makes a difference.

Then I placed my order, and paid for extra fast delivery to be delivered in 2 days.
I received confirmations of the process all along the way.

They sent me an email stating that my order would arrive on Aug 2nd, which would have been the 2 days.

I got home on Aug 1st ,and to my surprise, my order was already delivered!

I have to say that I am extremely pleased with their customer service, their website, the speed of delivery and their notification system. I will definitely shop with ANTonline in the future. Finding a good company that goes beyond what they promise is hard to come by. This company delivers!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

BE WARNED.

by scott107, July 28, 2007
I purchased a hard drive from them through amazon. The drive that was advertised was different from the one I got. I tried to contact ANTonline, and I got these "canned" e-mail responses. It took forever to talk to a human, and then they finally told me that since I had opened the package, they would not receive it back. They say that they have a 30 day return policy, but that is not 100% true. Ended up getting it resolved with amazon, but I will never do business with ANTonline again. They are not honest business people...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
 

Awful

by hvserv, July 28, 2007
ANTonline essentially provides zero problem resolution to dissatisfied customers. I received a defective product, they received my money, and that is how it will stand. They are totally unresponsive. There is no live customer support, only automated email. After the first response, there are no more. Buyer is forced to seek satisfaction from the manufacturer (repair/replacement only) not a full refund as you would expect from a reputable vendor. I have purchased many items from Amazon affiliates, but this experience is the only bad one, and it was awful. I would strongly recommend against doing business with them.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

Never do business with these crooks.

by seancneal, July 24, 2007
Just hope you get the right item and have no problems with it. Their return policy in a scam. THEY WILL NEVER ACCEPT ANY RETURN FOR A REFUND OR EXCHANGE. Once they have the returned item back in their hands, they will simply repackage and sell it and refuse the return. They have a huge file with the Better Business Bureau of Atlanta, GA. NEVER DO BUSINESS WITH THESE IDIOTS!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 3/5.0 store rating
 

I was deceived so they could sell another.

by miltonics, July 20, 2007
I placed an order through Google checkout. I ordered a 512MB SD card. I ordered it two weeks before I was leaving for six weeks and needed it for that time period. The order was delayed and I needed it shipped to the address where I would be for those six weeks. I called and the salesperson told me that the only thing to do would be to cancel the original order and reorder the item. The original order was not canceled and because I was out of town I was not able to return the extra item.

I am very disappointed with my experience. I feel that I was deceived so that they could make another sale. I would not recommend ANTOnline to anyone.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 2/5.0 store rating
 

Horrible and un-responsive

by hirenrp, July 16, 2007
BAD=

There was advertised on their website a 20-pack set of 40GB WD drives for SATA-1. The price was low, so I was thinking it wasn't right. But then the shipping charge was $28+ and a normal drive ships for $8. The other thing I noticed is that they had another link for just single drives of the same type. So, given the item said "pack of 20" and the shipping was high, I ordered.

Guess what - 1 drive showed up. I tried to get in touch with them (next to impossible) and the only response I get is that I can ship the drive back to them.

How about realizing that the ad is wrong, and either shipping the other 19 drives or at least paying me back for the shipping and changing my order to a single drive??

Last time I will buy from ANT Online.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I nor our school district will ever shop Antonline.com ever again. BEWARE

by chadwilliams, July 12, 2007
I nor the school district within which orders are placed will ever conduct business with this organization ANTONLINE.COM again. An order was placed for an Infocus projector bulb. The bulb that was shipped was the incorrect bulb but the bulb listed on the invoice was the correct bulb ordered. I reiterate that the correct bulb was ordered and listed on the invoice but the wrong bulb was placed and mailed within the shipment. After extensive emails to this company with whom it is nearly impossible to communicate with a human an RMA was issued. This item was sent to the correct address with the RMA attached. This was then rejected by antonline.com as being the wrong part number. Go figure that the part number in its original sealed box (which was never opened) did not match the invoice as they had created the mistake on their end. This is a dishonest company who should be avoided at all costs. We would rather pay a higher price with an honest company than ever do business with ANTONLINE.com ever agian. BEWARE OF THIS COMPANY.

As stated earlier no business with be conducted with this group in the future.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Horrible Experience!

by gogaterz, July 3, 2007
On 5/31/2007 I ordered headphones at ANTOnline.com. I paid $74.94 for them PLUS $16.98 for UPS two-day shipping. For atotal of $91.92. I took a vacation day from work and stayed home to pick up the delivery and it never came. I left town for business   Read full review...

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Horrible service, cancels orders without notification

by verbila, June 28, 2007
HORRIBLE! They cancelled my order *without notifying me*, and they do not answer the phone unless you are placing an order (order takes will NOT help with customer service issues). I asked a sales rep if they would transfer me to a human and he said that I'd be on hold for a half hour. Then when you try to e-mail them to ask about an order you placed, they ignore you. I e-mailed them on Monday and it's Thursday and they still have not replied. UNACCEPTABLE! STAY AWAY FROM ANTonline.com!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Great web site easy to navigate....

by ANTOnline Shopper, June 20, 2007
Great web site easy to navigate. Ordering was fast, simple and VERY fast delivery

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

They were out of stock, even though...

by ANTOnline Shopper, June 20, 2007
They were out of stock, even though they showed dozens in stock on their website. The email informing of a refund never reached me--possibly due to spam-blocking on my end.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

website said item was in stock,...

by ANTOnline Shopper, June 20, 2007
website said item was in stock, received an email 2 days later saying item was out of stock and order was cancelled.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 1/5.0 store rating
 

KeyBoard and Mouse defective and...

by ANTOnline Shopper, June 20, 2007
KeyBoard and Mouse defective and overheats, Logitech told me to send it back to where I purchased it, but they will not take it back!

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I have nothing to write about my...

by ANTOnline Shopper, June 20, 2007
I have nothing to write about my shopping experience at ANTOnline. Please remove this stupid feature - I believe that in answering your questions above I have supplied enough information to give an impression of my experience with ANTOnline. This requirement to add a "short review" prior to submission is the reason I HATE these types of surveys. Make it easy on the consumer. Unless this feature is removed I doubt I will complete another survey like this - TIME is money and you've just wasted mine.

  I would shop here again
Overall Rating: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very happy with the service. Also...

by ANTOnline Shopper, June 20, 2007
Very happy with the service. Also called to discuss some related items, and the staff was knowledgable and helpful.

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

The order was placed for overnight...

by ANTOnline Shopper, June 20, 2007
The order was placed for overnight shipment, but we discovered that the items were not necessary for our new servers. The day they arrived I contacted the company about returning them and received a reply the next day that they were "a special order" and non-refundable. I notified them that they were not a special order and that they had just been ordered the day before straight off of their website. I was cordial about it for 3 unanswered phone calls and 3 emails. No one ever called me back or replied via email. I even sent a fourth email later for a correct invoice b/c the one I had received had a different amount than what was charged to my corporate credit card....no reply. I had also requested that the tax charge be taken off because we're a DoD research facility and tax-exempt...no reply. I hope they enjoyed the $1,692.59 they received off of this purchase because we will never deal with ANTOnline again. BTW: We spend nearly 2 million dollars on IT equipment for this program alone and we eill NOT spend any of this program's money or any of our other program's money on this company!! Thank you.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Excellent service, speedy delivery,...

by ANTOnline Shopper, June 20, 2007
Excellent service, speedy delivery, will purchase from ANTOnline again!!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

they had a problem with my American...

by ANTOnline Shopper, June 20, 2007
they had a problem with my American Express. I never have had a problem like this with this credit card. I had to call AE to see if it went through. Shippment was fine.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 3/5.0 store rating
 

WEB site could give more information...

by ANTOnline Shopper, June 20, 2007
WEB site could give more information about products.

  I would shop here again
Overall Rating: 3/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 5/5.0 store rating
 

I attempted to order a DVD Writer drive...

by ANTOnline Shopper, June 20, 2007
I attempted to order a DVD Writer drive that they said was in stock even after a full 24 hours from when I attempted to purchase it. They did not notify me the product was out of stock I had to email their support team and wait another day to find out it was in fact out of stock and thusly delayed me finding another source to purchase this from because my card was charged even before the product was shipped.

x I would not shop here again
Overall Rating: 2/5.0 store rating
Customer service: 2/5.0 store rating
On-time delivery: 1/5.0 store rating
 

Shopping on this site was quick and...

by ANTOnline Shopper, June 20, 2007
Shopping on this site was quick and easy. I found what I needed right away. The price of the item including shipping was at least $5 less than other sites. I received the product in around 3 days.

  I would shop here again
Overall Rating: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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