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ABCHomeStore.com

ABCHomeStore.com
 
Overall Rating: 1/5.0 store rating
Ease of Ordering: 4/5 stars
Customer Service: 3/5 stars
On-Time Delivery: 3/5 stars
Selection: 4/5 stars

Fraudulent and incompetent company

 
A review by apexadam written on Sep 30, 2005
Full review
fraudulent customer service.
In my 15 years of online purchases I have never written a negative review...DONT BUY FROM THIS COMPANY!

After placing an order and paying for my item, I did not received notification of their out of stock product until 2 weeks later. That's not a big deal, but it began a series of poor phone calling and resolution techniques. I was asked to follow a set of directions to "request" a credit for the items they never shipped, and claimed they would never be able to ship. A month later, after my fourth inquiry, a manager who refused to give me his name explained that I would have to wait for them to find my paperwork and concluded by implying they were all too busy and needed to go home for the weekend (it was the end of the day).
Please don't do any business with this company. I have been online purchasing since 1987 and I have never experienced neither less efficient nor poorer customer service from an online company.

In order to receive my refund I had to move into a Visa based dispute. This company is not worth your time or business, it is fraudulent and unethical. Please boycott transactions with this company.

The owner of this company is Jonah Abramowitz and he has a company affiliate called, www.usavemore.com.

PLEASE BOYCOTT BOTH COMPANIES

Notice that the email system they use to contact them is a simple one way html script, that’s for the purpose of not having a paper/email trail.

There product might be legit, but there customer service policy and dispute resolution procedures are unacceptable.

If you want more details about this experience feel free to contact apexadam@hotmail.com.
 

About the Author

apexadam
a member of Epinions.com
Reviews Written:  3
 
 
 
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