Northern Tool

Found the exact product that we had purchased many years ago. Needed another one for a new vehicle and were pleased to find the hitchhide bag still available. Keep up the good work.

 I would shop here again

The front plastic cover of the welder had an abrasion on it when received. It was not from the shipping as the packaging was intact. I notified Northern by email and they said I need to contact he manufacturer to see if they would replace the cover. Plus a lens replacement kit for welding helmet ordered was never shipped and I needed to contact both UPS and Northern to straighten this out.

 I would not shop here again

Horrible customer service!

I have ordered several items from Northern Tool. The real test of a good company is the level of service they provide when there is an issue. Northern Tool & Equipment failed miserably. I recently purchased a Plasma Cutter which was recently stolen. I called Norther Tool hoping that they could provide the serial number. They did nothing to try to assist me. When I asked about purchasing another unit, they were only interested in selling me the entire unit with the accessory kit (the accessory kit was not stolen). While it certainly is not their fault that my item was stolen; they had an opportunity to assist me with my needs and had no interest in doing so.

I will never conduct business with them again and will go out of my way to tell others of my bad experience. 

 I would not shop here again

very pleased wish you stocked same heater type with more btu,s

 I would shop here again

Easy to order.

 I would shop here again

Pleasantly surprised. It has been several year since I have shopped at Northern Tool. I will be back soon when I have some time to look around the store more. Everyone contacted in the store was very helpful and friendly.

 I would shop here again

Arrived ahead of schedule and in great shape.

 I would shop here again

NorthernTool is always dependable in their service. The orders are shipped fairly quickly and delivered on-time, as expected. Ordering is quick and easy. The prices aren't always the best I can find and some of the items I've received have been of fairly poor quality. Generally, they provide reasonable quality merchandise and better than average service.

 I would shop here again

great

 I would shop here again

Purchased a power washer online after checking with the store who confirmed that it was in stock.  The online purchase was confirmed by Northern Customer service (800 number) that I could in fact pick up the item immediately after the online   Read full review...

 I would not shop here again

exelent tanks

 I would shop here again

Buyers need to watch closely at the Northern tool sales, catalogs, discounts, on line purchasing and in store pricing. They are not the same. Stores will not Discount or mark down to reflect any national discounts or sales advertised by corporate, except   Read full review...

 I would shop here again

It was quick and easy and I got the things I needed that I couldn't find anywhere else, at the price I wanted to pay

 I would shop here again

I have purchased products from Northern Tool several times and have always been happy with their service.

 I would shop here again

U HAVE GOOD PEOPLE ON THE PHONE WHEN u NEED THEM. wEB IS VERY EASY TO ORDER FROM---LOVE YOUR STUFF.

 I would shop here again

My experience with Northern Tool was excellent. The item was easy to find, had great reviews and was shipped and received earlier than expected. Thank you!

 I would shop here again

I was amazed they had the right size and shipped so quickly.

 I would shop here again

everything went smooth no problems

 I would shop here again

Good quality merchandise at affordable prices

 I would shop here again

It was easy and I had not problems with the process, delivery, or the item received.

 I would shop here again

good

 I would shop here again

shopping at this site is great, they have a good selection and the products I have received from nothern have been of excellent quality and value. I will continue to shop at nothern. thank you E STEWART.

 I would shop here again

Excellent customer service.

 I would shop here again

Good selection and excellent service.

 I would shop here again

Best price, Good value, Good delivery,

 I would shop here again

My log splitter was shipped on time as indicated and was easy to track. I would recommend your company highly.

 I would shop here again

no complaints

 I would shop here again

Very good. good selection, quick delivery. very satisfied

 I would shop here again

I had no problems with the ordering or following the progression of my order. Every thing was straight forward. I did it all by E-mail, very simple. Wayne Bachman

 I would shop here again

Very good

 I would shop here again

easy and quick. referenced my purchase on another bike rack site and they even told me they would consider carrying the article I purchased due to its advertised quality.

 I would shop here again

Good Service. Good Price.

 I would shop here again

IN THE REVEIW, IT SPOKE OF A BLADE COVER. I DID NOT RECEIVE ON. CONTACTED THE MFR. AND IT TURNS OUT THEY DON'T SUPPLY IT ANYMORE. BOTH YOURS AND THEIRS ADVERTISING IS INCORRECT. NEEDS TO BE ADDRESSED. THANK YOU.

 I would shop here again

Belt sander took them over 2 months to deliver after purchase.  No responses to a couple emails asking when would it be shipped or after finally receiving it asking for a couple of free belts.  They say back orders can take up to 10 days to ship, nothing about 2 months.  Good prices but you pay in other ways. Sloppy, inconsiderate company.

 I would not shop here again

We were thrilled to find an electric meat mincer on Northern Tool's website after having searched a lot for a suitable one.  The delivery was fast.  However, when we opened the box, it was covered in oil.  The oil was   Read full review...

 I would not shop here again

Accurate advertising and easy ordering, coupled with good order status and tracking.

 I would shop here again

WORST BUYING EXPERIENCE EVER!!!  I needed to order some work gloves for my husband.  Specifically very good cold weather work gloves.  I searched several websites and checked reviews.  Even though I'd seen several bad reviews on   Read full review...

 I would not shop here again

My experience was better than average.

 I would shop here again

I ordered a few items from Northern.  Their catalog really has just about everything.  I received said catalog with my online order.  After flipping through the catalog I saw that a few of my items were listed cheaper than what I had a paid.  All it took was an email and Northern refunded the difference back to my card.  Great products, great customer service and... I'll be back!

 I would shop here again

I got myself the Northern tool 42 CC brushcutter from Northerntooluk.com. Within months the fan blades around the drive shaft started braking off at full speed during operation, very scary!
I send the brushcutter back to Northerntooluk.com only to be told that this is not a warranty issue and I therefore don't get a refund.
If internally braking engine parts are not a warranty issue for Northern Tools, what is?
in my opinion this machine is dangerous as the driveshaft is spinning at thousands of rpm's and the braking fan blades could shoot anywhere, Northern Tool should recall the Northern tool 42 CC brushcutter immediately, but instead they fob me off.
Northerntooluk.com have some nice products on the website but the Northerntool 42cc Brushcutter isn't one of them and customer service is a joke.

 I would not shop here again