Amazon

I am usually happy with Amazon....but this time, not so much.  Purchased Turbotax download (big mistake, always always always get the hard copy CD/dvd).  Download was defective. I couldn't get it to access the update server so several forms were missing. Tried to do it manually and still had  little success.  Also found out that the state return was not included.  And come to find out NO REFUNDS because it's a download.  So the upshot is I am just out my original purchase and must go to Costco and get the real deal.  What a rip! NEVER AGAIN!

 I would not shop here again

I buy a lot of toys for various groups. Amazon is the greatest places to buy toys on the Internet... but the buyer has to be careful with their purchases. Before I buy anything on Amazon I make sure I know the true retail price (not the one listed on Amazon). They allow third party sellers who can inflate the retail price to make their high price seem like a good deal. If the price is above the retail price, then I would not pacify any seller who is selling at what I believe is an unreasonable price. If an item is sold and shipped by Amazon, then the price is usually pretty good. If it is sold by a third party merchant, then do your homework!

 I would shop here again

I ordered a book from Amazon for a class and received the wrong one. I had paid for expedited shipping and needed the book as soon as possible.  Upon receiving the wrong order I contacted the seller and Amazon's customer service. Customer Service refused to do anything because it was a third party seller. They told me to give the seller 3 dyas to respond.  This was beyond the window of "expedited" and no one cared to do anything about it. They told me to wait and file a claim. If I had time to wait I wouldn't have paid for expedited shipping.    

 I would not shop here again

I had the worst experience with a seller on Amazon (abe-123) this Guy sent me a bogus product and promised a refund but never gave me back my money even though I sent the product back.I had called Amazon as soon as I received the product to let them know   Read full review...

 I would not shop here again

I used to love Amazon until they started running promos. They offered a 4-for-3 promo but only about half the products listed for the promo are valid. Complete scam. I used to spend $1000s a year at Amazon but I will never spend 1 cent there again.

 I would not shop here again

I have had wonderful transactions with Amazon. I have run into two instances out of several purchases where the items were damaged/did not work and I was allowed to send back with free shipping. Items come when promised and are packaged well.   Read full review...

 I would shop here again

Really bad experience ordering a 55" TV.  Delivery date and time set, never showed up.  Spent all day waiting Amazon and I spent 3 hours tracking it down, only to be told it would be delivered in 3 days. Cancelled order and was told money would be refunded when Amazon received returned tv (we never got - it was 200 miles away) and if we hadn't received our money by Feb. 10 to contact them.  Total disrespect for my time and money.  Posted the situation on their Facebook page and they took it down.  Amazon seems fine for small things, but I will never buy anything big there again.

 I would not shop here again

I placed an order with amazon only to have it damaged in shipping. UPS sent it back to amazon. They never contacted me relating to the order at all. There was a Xmas present in the order and it was due prior to Xmas. When I finally was able to get a hold of Customer service they told me that I had to re-do the entire order and I would be refunded for the first order within 4 weeks or I could just get a refund for the entire order in 4 weeks... They would not just replace the order and send me replacements.. Poor policies. Non communication of lost shipments and they like to hang onto your money for a long time. Very bad customer service. This was my first time ever buying from them and it is now my last. I will also be telling my friends about the poor service and making sure that I have them make their purchases elsewhere online.

 I would not shop here again

Seriously AMAZON, DO NOT advertise that wonderful 2 day shipping if you cannot deliver. DO NOT believe them when they say 2 day shipping!! Yes, I am guilty of being a last minute Christmas shopper but I did choose your 2 day delivery (which is NOT cheap) and now all I get is some apologetic email that I will not get my Yankee chair in time for Christmas!! 
Oh, and one the lovely suggestions of similar items to replace my Yankee chair was a Boston Red Sox chair. Um, really? That is the total opposite of what I ordered. I am completely disappointed in Amazon (this is the 2nd time they did this to me) and I seriously doubt I will use this website again. Way to ruin a Christmas surprise. I have to wrap a picture of this chair so that I have something to give on Christmas. Boo Amazon!

 I would not shop here again

<a>by laelaegreen<a>, Dec 05 '11



Amazon.co.uk, What a horrible experience!.
I purchased for Amazon.co.uk a pair of sheets for our Graco Travel cot they was the wrong size and Amazon webpage was very unclear, I spoke to several of their "Customer Service" advisers who the majority did not have a clue and was trying to fob me off, they did not speak clear English and did not seem to have knowledge of the issue I had, after painfully trying to explain to several of them they still have not sorted out our problem, very poor service how they get rating from other members I'm not sure but definitely my experience was very bad and will not never shop at Amazon.co.uk ever again.
I sincerely hope that my review is read by other online buyers and take notice.

 I would not shop here again

If you choose anything but next day or second day --order processing is super S...L...O...W at Amazon.com.

I placed an order last Saturday and today 5 days later the status is still "processing"

 I would not shop here again

AMAZON.COM is a a market for thieves. Why Because they allow you to sell things. But the buyer can request a refund and then not send the item back. Amazon.com encourages sellers to send immediate refunds to conduct good business. But then will state not   Read full review...

 I would not shop here again

Amazon is THE BEST website ever i have boght about 5 items from them and te most recent said it was delivred and signed for by milbox Hoever when i went to mymailbox itwas not there. so clearly i was unhappy. i contacted amazon using live chat and talked   Read full review...

 I would shop here again

My experience with amazon has been less than thrilling. In the past when I've ordered products from amazon I noticed that they delay shipping any items that qualify for  "free shipping"(if you order you'll notice the minimum wait time is 5 days( all   Read full review...

 I would not shop here again

I've just a bad one as well... Which is quite unfortunate as I have been an Amazon customer for years (over 10!) and I think this one will lead me to cancelling my account with them, as their behaviour was quite poor. Amazon is renowned for customer   Read full review...

 I would not shop here again

Delivery speed, accuracy and customer service are all ok.  The item I ordered is not.  It's an artificial Christmas tree and the branches do not lock into place, they swing from left to right making decorating impossible and they pinch your fingers in the process.  The supplier wants to send a replacement which will be no different than the original. I want a credit to my credit card and a UPS pick up authorization which they will not give me.  They will only supply a return auth but they want me to take it to UPS.  This is a large expensive item.  
If this issue is not resolved to my satisfaction with 10 days, I'll be sure to make my discontent known.  You cannot sell and ship junk to the public without repercussions.  The customer is always right especially if they want my business in the future.

 I would not shop here again

Not All Rain Forests Are Endangered:   & nbsp;    & nbsp;   A Field Trip To The Amazon Isn't Boring Anymore:   &nbs p;    &nbs p;   For the   Read full review...

 I would shop here again

I love amazon.com. I have bought thousands of dollars worth of stuff from them and keep coming back. What I appreciate the most are1. Ease of checking out2. Variety of choices available for most categories3. Prices4. Return policy5. Free shipping for   Read full review...

 I would shop here again

I've been a customer for many years.  Their orders ship in a timely manner, and I've had no customer service issues.

 I would shop here again

AMAZON - A Welcome Breeze in Retailing On-Line vendors have eviscerated the old town center retailers by smothering the customer with a wide variety of goods, maintaining stock, prompt order processing, order follow-up, competitive pricing, and   Read full review...

 I would shop here again

I have ordered several things off the Amazon site, and been happy with them all...as I have been able to find answers to my questions either on the site itself or independantly.  Imagine, then, my surprise to find that actually getting any help, either via email or on the phone would be such a problem!  The phone assistance is a joke....three times I called, trying to get a person who could speak enough English to understand what I was asking for...I never did succeed.  the last girl very politely told me the website did not have the information I needed....which of course I already knew.  And to email you have to have an order number, which of course I don't have since I hadn't placed an order yet!  I will definitely think twice about ordering again; I can't imagine trying to solve an actual problem with this kind of service.

 I would not shop here again

I have been a loyal Amazon Prime member for several years, I pay 79.00 a year and i get free 2-day shipping on my orders, it was great! BUT NOW.....I am starting to notice that i am being charged more when i order "prime eligable" products than when i order their non- prime eligable equivelents, for exmple:I ordered a prime eligable product  priced at 34.99 per case, BUT i just placed a second order(non prime) from Petco thru Amazon for the same product and i am paying 20.99 per case plus 5.99 shipping
WHERE IS THE BENEFIT OF PRIME MEMBERSHIP IF I AM JUST GOING TO BE PAYING MORE FOT THE PRIME ELIGABLE PRODUCTS ANYWAY?

 I would not shop here again

My wife and I are dedicated Kindle fans and Amazon customers. They released the new line of Kindle's this week which made us both happy (it's the best e-reader out there and improving it even more is terrific) and a little frustrated. You see, my 2nd   Read full review...

 I would shop here again

I questioned that Amazon could manage to move an item through their warehouse and through Dynamex' logistics, deal with Friday afternoon Seattle traffic, and have it to me by 8 pm and I was right.  It can't be done.  It wasn't so much that   Read full review...

 I would shop here again

I was more than pleased by the great service I received on a recent
order I placed.  When I sent them an e-mail, they replied with
kindness and helpfulness. 

 I would not shop here again

I am an Amazon customer for over 10 years and was pretty much happy with them in the past. I can't say that lately though. I ordered a free shipping item with many reviews from their Amazon store, no third party. They canceled my order after whooping 4 days and totally removed the order from the options, so I could not review their services. This is unacceptable. The customers have a right to know what Amazon does.

I checked the item the day of cancelation and guess what? It is still available! This means another people will be waiting for the item and will get a cancelation. This is very disappointing and upsetting.

This is also not the first time my option of reviewing Amazon was removed. If I post a review and describe negatively anything about Amazon, they will not post the review. It happened on two occasions and what Amazon does is called cheating.

Therefore I chose to review them here and on another websites, so customers know about their practices. They have a right to know what company they deal with.

 I would shop here again

I've been a long and loyal customer of AMAZON--until today! I recently ordered and received a refurbished ASUS computer from an AMAZON seller, ESOLARCOM. The computer was received dirty, with dead batteries, no operating manual, and was   Read full review...

 I would not shop here again

The customer service is automated bots who doesn't know anything about anything.The whole process is inconvinence and i have no idea how they made it this big while they are not doing it right.They have put my orders on hold to verify my credit card, which took 4 days to complete. and then the order was processed, on the second order the same thing happened, and they asked me to verify my account twice in less than 10 days, even though I haven't change a thing on my account, it make sense if i used a different credit card than what I verified, but even the shipping address is the same. so why is this? I sent them an email to ask about this, and again, I got an automated message to verify my account.no answers, just automated responses.Chat is useless too, same as email, like they are programmed from the factory.

 I would not shop here again

Until recently, I was a frequent Amazon user.  Earlier this year I obtained an Amazon Store Credit Card.  I had no problems at first using the card.  It's been at a zero balance since April 2011 and my credit limit has remained   Read full review...

 I would not shop here again

I have always had good experiences with Amazon, but this latest one takes the top award.  My son dropped and broke one of our Kindle e-readers.  I called Amazon to ask about repairing it, and they offered to replace it at no charge!  I made sure they knew that he dropped it, it didn't just stop working on it's own, and they still offered to send us a replacement.  How great is that?!?  Way to go Amazon customer service :-)

 I would shop here again

I placed an order for the HP Touchpad this weekend. I later learned that my local Best Buy and Barns and Noble was going to offer these instore on Monday. I went back to Amazon to cancel my order but was to I couldn't because my order was in shipping status. Thinking I would only have to wait till the 25th to receive my order as that was what the estimate shipping date was, I passed going to Best Buy and Barns and Noble. The only thing I received on the 25th was an order cancellation notice and a 7-20 days hold on my funds. Thanks to Amazon I missed out on a great limited time offer and they are still holding on to my money for the next 7-20 days. Why must I wait 7-20 days for a refund on something they don't have in stock? It clearly states on their site that they must promptly refund charges on out of stock items so buyer could place order elsewhere.

 I would not shop here again

I have always made Amazon my first choice when I shop online or anytime I want to review a big or confusing purchase. You can find anything on their site plus tons of reviews plus most items you can get with free shipping. I do not shop through the   Read full review...

 I would not shop here again

amazon usually has whatever i'm looking for at a price lower than their competitors. their selection is great for the majority of products, but their clothing leaves a lot to be desired. the biggest selling factor for me has to be the shipping. they deliver on time, if not earlier!

 I would shop here again

Fast shipping, great prices.  I also use the subcribe and save service for a few items.  If you ever have a problem, Amazon is quick to resolve.

 I would shop here again

Amazon, oh Amazon.... how I love thee!!! Let me count the ways....1. They have everything and I mean EVERYTHING. You can buy your groceries there but you can also buy toys, lawn care, jewelry, clothing, electronics, etc. 2. It's rare to find   Read full review...

 I would shop here again

When I joined Amazon.com more than a decade ago I did so to buy books, software and other items, and I did. However, I also bought junk, and I unwittingly purchased pirated software. I also met crazy people, hateful people, and trolls. Amazon.com like   Read full review...

 I would shop here again

Let me start by saying I'm usually a pretty tough critic on big companies like this, and almost 5 starts on every category NEVER happens with me.  I've been using amazon to order just about anything you can think of for the past year and a half,   Read full review...

 I would shop here again

<a>Amazon is the first online company that I purchased from. And I'm a loyal customer now. Always get compliments. Super service, I will keep doing business with them.


 I would shop here again

I ordered a camera from Amazon.com, on the 29th of June this year, the camera was in stock and delivery was expected within 2 weeks. (it was an international order) The camera was bought as part of an ongoing promotion where if I bought a spare lens,   Read full review...

 I would not shop here again

Again Amazon is delaying processing on another order from me and apparently many others also. Amazon just sits on a order for a few days before they begin to process orders. If they don't want their customers to use the free shipping option then don't offer it. I think they're just trying to push people into paying for the standard shipping. Probably a cash cow for them. The people who run Amazon probably don't know or have forgotten their company mission statement.

 I would not shop here again