Amazon

My experience W/Amazon has always been extremely good. Amazon does work with other vendors that "drop ship" directly, although they may be a tad slower than Amazon directly; have had no problems with any transactions and over the years I have ordered   Read full review...

 I would shop here again

I am surprised that some people are giving Amazon a poor rating.  This is an EXCELLENT site.  When I am shopping on-line, I usually use Amazon's price as a baseline. Usually, I find I end up purchasing it from Amazon.  If you   Read full review...

 I would shop here again

Experienced a problem with my order. Ontrac is carrier and says they made delivery attempt but did not (I was sitting here waiting all day). Amazon "can't get ahold of anyone there". I spent an hour on the phone with Amazon with NO help at all. Then finally called ontrac and they answered first ring ... however, they were unable to explain what happened. My main problem with Amazon is that you cannot talk to anyone in the United States. I literally spent 30 minutes on the phone with a manager who was unable to give me ANY WAY to talk to someone in the United States. I literally hate amazon now. I refuse to give any more of my money to a company where I can't even talk to someone via phone, email, or any other method that is in the United States. I'm shopping local from now on.

 I would not shop here again

Ah yes, amazon.com. The place with the misguided vote ratings, and home of the flame wars(Oh wow, the memories). However, I would like to think of it as the best site on the Internet, when it comes down to buying quality products,   Read full review...

 I would shop here again

Amazon is by far the best place you can buy online.  First, they have everything you could ever want, at the lowest prices.  I will see something I want at another store, and look it up at amazon it and it is always substantially cheaper on   Read full review...

 I would shop here again

They want your business "BUT", I had a problem with medica rite out of New York. They misrepresented the product on the ad and, then they didn't send me the product advertised in the ad.  I called and they issued a return goods authorization number.   Read full review...

 I would not shop here again

Order processed quickly and shipped same day.  Great prices.  Free 2 day delivery.  I order from Amazon frequently and have never had a bad experience.     

 I would shop here again

i love this place! i have bought so many things from Amazon.com, very safe and especially convenient for me...i do not like shopping ! here is excellent, save time and can make price comparision easily! i like my books and shoes from amazon, delivery very fast! the books is only half price of what the storefront ask for, and just offer the same quality!
and the shoes...though can't try-on before buying, they do really fit me well, as long as you get the right size. very good order experience with amazon.com!

 I would shop here again

I have been using Amazon for five years and I haven't had a single thing to complain about. I Christmas-shop for relatives that live far away and buy new CDs, movies, books and household items cheap. They offer overnight, expedited and standard shipping   Read full review...

 I would shop here again

I've purchased a lot online and honestly the easiest RMA (returns) online and the cheapest have come from Amazon - great if you buying expensive computer equipment - most places restocling fee is 15% plus loss of shipping on both sides  - I rarely lose more than 15 dollars on even large purchases with Amazon - may cost a little more but worth the assurance that you aren't boing to lose a 1/3 of what you paid for it if you have to send it back.

 I would shop here again

I'm a heavy online shopper, preferring it to the traffic and congestion of malls. Amazon's selection and customer service policies quickly won me over.  However, like too many .coms these days, their tech support is enough to drive you over the   Read full review...

 I would shop here again

I am not a big online fan...always want to go to the store and see what I purchase.  But recently, I have come to enjoy Amazon.  Not only is the delivery quick and in many cases FREE, but the prices are many times lower.  I would frequent the health stores to purchase my vitamins and protein supplies.  It would be very inconvenience at times to drive to the store.  When I add up time and expense for me to go to the store and buy regular items like nutritional supplements, it is much easier to order from Amazon.  As my kids would say, nice to see you moving into the new century dad!

 I would shop here again

I have ordered from Amazon.com on many occasions with reasonably good success. However, I find that upon ordering over $200.00 worth of books on 3/3/10 with free shipping which states 5-9 days for free shipping but after not receiving an e-mail that my   Read full review...

 I would not shop here again

I have been an Amazon customer since 1996. I had the best customer experience with them for a long time. Lately however it has been horrific. I have ordered items that never arrived. Been charged for them. Attempted to solve using customer service by   Read full review...

 I would not shop here again

Amazon.com cheated me big time.  I have been one of their biggest fans.  I have bought computers, telephones, ink, books, furniture, a kindle, just about everything that I have purchased came from Amazon.  I have not only   Read full review...

 I would not shop here again

i know barely anyone will read this but i feel i need to write something good about amazon after they just helped me like they did. I recently ordered a new zune hd off amazon for around 200$. It was expected to be delivered to my house by the 8th but it   Read full review...

 I would shop here again

Amazon.com is great because they are always improving their product selection and available services to keep me coming back for more.  Over the years, I have bought everything from a   Read full review...

 I would shop here again

I’ve been a really active Internet user for about a decade, but I did venture online now and then in the few years before that. One of the first sites I recall visiting was Amazon.com. I was in search of   Read full review...

 I would shop here again

Amazon is the first company that I check when I want to buy something. Then, I do some price shopping. But Amazon wins often. The oldest order in in My Account on their web site is from February1997. I do not recall whether I made any purchases   Read full review...

 I would shop here again

I use Amazon for online ordering every time.  I am never disappointed in their service or promptness.  Returns are easy to make.  Descriptions are accurate, and their site is now like a one-stop-shopping online. I live in a remote area,   Read full review...

 I would shop here again

Since I was sidelined this holiday season due to being put on bed rest, I had to do my holiday shopping somehow so I turned to Amazon.com.  My brother frequently purchases from Amazon.com but it took me being sidelined to overcome my fear of   Read full review...

 I would shop here again

I decided on the Toshiba 32HL67U TV and got it from Amazon.com. I read a meaningful review about the benefits of buying a TV from Amazon and my own past experience with them was super so I did and what an excellent experience/deal. It was on sale w/Free shipping, my TV was freighted to a local delivery service and then a guy personally phoned and drove to my house for delivery. All this took 5-days. "This is the way the mail-order process should be!" Amazon is stellar.

Update: TV got two black pixels after a week, called Amazon, they sent another TV the same way (arrived in 3-days) and pickedup the bad TV in the same trip. This TV has been perfect now for 2+ years.

That's how you buy a TV... So much for the old saying that you'll never get good service with an Online seller.


(See Also:) Read a horror story about my Refurbdepot.com order!

 I would shop here again

I have never had any negative experience with Amazon.comThey are without doubt my most frequently visited and used "e-tailer".While on rare occaision (ie some paper back books) the packaging was lacking (just two books thrown in a box vs the more   Read full review...

 I would shop here again

BUYER BEWARE!!!  My husband and I recently purchased a PS3 on Black Friday where they offered the PS3 with 2 free games and a $10 credit to Amazon.  When we received the package, the games and credit were not included.  When we called customer service several times,  they said they could only go by what was on the invoice and could not help us.  We could have bought a PS3 deal anywhere that day!  When we asked them to give us proof of what we ordered in the ad, they couldn't.  When we asked to speak with a supervisor we were disconnected - not once, but twice!  (yes we were nice) If they don't want to deal with you they just hang up on you!!!  They totally dismissed us as customers and they don't care! Save yourself the agony and buy elsewhere!!!!

 I would not shop here again

I paid for 3-5 day shipping arrived on the 7th day. No customer phone number to contact must do an internet search to find someone else posted their contact number.
Amazon has become a complete dog and pony show, nobody will take responsible, I was told to contact retailer, then shipper, then carrier. Then told shipping means it will ship within 3 to 5 days not arrive and I get pay extra. Amazon is nothing more then advertiser and middle man. My bad never again

 I would not shop here again

Generally, I have had good experiences.  The only very negative one I had was when one of their associate sellers did not like my review and comments about the shipping costs and started to harass me with emails. 

The other irritating thing that occurred recently (on the Monday after Black Friday) was when I put an iTouch in my cart without closing the order.  When I went back to complete the order two days later the price of the item had risen by $5.  It was their right to do so but what ticked me off is that two weeks later the price was back to the amount when I first had placed it in my cart.   Seems quite manipulative but $5 here and $5 there...soon you're talking real money for the seller. 

No sense rewarding that behavior so I was glad I had cancelled the original order and went elsewhere.

 I would shop here again

I've literally ordered dozens of items from amazon.com, over a period of several years. The items have ranged from something as inexpensive as a used CD for $3.00, all the way up to a 52" flat-screen LCD TV. I'm a member of their "Prime" club, meaning   Read full review...

 I would shop here again

In August, I ordered a kindle for my husband's birthday.  These are not inexpensive devices.  After 1 mo. it stopped working.  We spent many hours on the phone trying to "fix it".  The representative said that it was a common problem   Read full review...

 I would not shop here again

I used to be a fan of Amazon because it was an easy way to shop and find exactly what you wanted.  But - I have changed my mind completely!  Amazon does not stand behind the products it sells.  Amazon says "Returns are Easy!"  That couldn't be farther from the truth.  If you buy something that is poor quality or damaged, you may not discover this fact until you open the product and try to use it.  Once opened, though, Amazon will not accept the return.  Ridiculous!  Thank goodness for stores like Costco that actually stand behind their products.

 I would not shop here again

I can always depend on Amazon. They are not always the cheapest price, but many times they are, especially for toys. I have a dozen nieces and nephews and the thought of going into a toy store before Christmas scares me. I just ordered all the toys they   Read full review...

 I would shop here again

When I first bought a $580 Laptop, Amazon sent it to the wrong address.  I didn't select the address, but Amazon defaulted to an address that was not my own, from a gift that I'd sent someone several years ago.  When I noticed that the tracking   Read full review...

 I would not shop here again

I placed one order with my boyfriend using his Discover card.  I entered the card information with my boyfriend's billing address and my address for shipping was checked off.  I had my debit card previously saved as a   Read full review...

 I would not shop here again

This company Amazon.com has no customer service department.  Amazons customer are the companies that pay them to advertise there products.  These are concerdered selling-agents.  They are who you buy from not Amazon.com.  All Amazon does is pretend that they have customer support if you can find them and they do not support there seller-agents.  This means as a buyer you are stuck.  If Amazon would help,work, and provide there seller-agents with contact information about there company then the site might be trustworthy.  Each seller has there own web site but Amazon creates traffic for them so they post there products for more money then you could buy directly and there is no direct contact with Amazon.com.   They have no managment, support, customer concern, etc.  Only a large marketing budget.  I would demand contact information from any company prior to giving them a dime. 

 I would not shop here again

I canceled an order from Amazon, recieved the cancelation e-mail and thought all was fine. I charged items on my Visa debit card thinking the money was in my account. Amazon shipped the item anyway and as a result I was overdrawn on my account and incurred fees. Amazon refused to accept any resposiblity in causing my late fees. I canceled my Amazon account and now use Deep Discount DVD for my media purchases.

 I would not shop here again

Yesterday when I placed my order, both books qualified for free shipping. In fact, I only ordered the second book in order to get free shipping. However, when I got the order confirmation I realized that I was charged for shipping.  I called Customer Service and was first told to cancel and re-order to correct the problem.  I refused to spend my time correcting their mistake.  Then the agent offered to give me a credit on a future order.  Again, I refused as I wanted the order corrected and the shipping amount refunded.  After several minutes negotiating and being put on hold, he said a credit would be issued altho' he could not send me a corrected email with that info.  I would have to wait several days and check my credit card.  I consider this very poor service.  Amazon should be capable of much better.

 I would not shop here again

Really great to do business with.  They have almost anything you can imagine. they have a normal return policy and great pricing.  Its also nice to be able to track shipments so easily.

 I would shop here again

Amazon customer service stinks. They are so bad and lazy. I ordered something from them and tried to cancel the order 6 days before the package was scheduled to leave their place and they told me that it cannot be canceled. That's stupid. They get you with the free shipping but it takes over a month to receive you package. They just wasted my time. NEVER do business with them

 I would not shop here again

Amazon.com is an excellent site for shopping for a wide variety of items, and not just books.  They have books, movies, music, software, toys, and a wide variety of other items, even food and herbs.I buy most of my books, movies and software   Read full review...

 I would shop here again

Having used Amazon.com for years (ordinarily, Amazon itself on many items, from books and clothing articles to watches and photographic equipment, with experience also albeit limited with other etailers via the Amazon system, predominantly for auto parts   Read full review...

 I would shop here again

Had I known that they were so hard to contact for any problem or had I known how long it would take to recieve an item that I bought I would have gone to BestBuy.  They STILL don't know where my order is and they havn't replied to my email (the ONLY way to contact them)

I used them to save 20 lousy bucks!  What a mistake!!!!


In a nutshell.   They Suck!

 I would not shop here again