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877MyJuicer.com

877MyJuicer.com
 
Average Rating: 4.5/5.0 store rating
On-Time Delivery 5
Customer Service 5
See all 877MyJuicer.com listings

Read 13 reviews
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Top Shelf SErvice and Prices..thank you guys!

by gfrankgdoll, July 3, 2006
I went through with an order after debating a while about spending so much money on a juicer, but am very glad I did. I had also had some horror stories with people online (particularly ebay) and was reluctant to try online shopping again. I did my research first and it helped. I had read some good reviews on these people on some blogs and such - thanks tj231 for the recommendation! haha. ANyway, I got my order quick and I got it right. I had a question on the status of the order and I called in and got my tracking number (I came to find out that it had already been emailed to me..DUH!). Thanks!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A great job on it all! Fantastic..

by lexilong22, July 2, 2006
Thanks a ton...good quick service. very nice responses and quick shipping are always appreciated!! telling my friends and family about 877

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

APPLAUSE APPLAUSE!

by charisewill, July 1, 2006
It is rewarding to know your effort to make it easy to handle customer concerns on your Customer Service line has resulted in better service. I applaud you, as you continually strived to provide me courteous, professional and knowledgeable service. I'm sure this is no surprise to your organization. Your employment at 877myjuicer, provides you an opportunity to be a major contributor in maintaining Service Excellence.

Most often when seeking assistance from a call-center, the representatives are rushing you along and partly assisting your needs. Performance measures are needed, but quality should always come before quantity, and that's just what you did Andrew.... provided me Quality Service.

Thanks again and I look forward to him serving my customer service needs for many Years to come.

With Regards


  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Friendly and Responsive - Quick Shipping - Price matched it for me

by garryknoll, July 1, 2006
I must say that I was very pleased with the service which this company gave me. I had a very hard time figuring out what type of juicer I wanted and the customer service rep stayed on the phone with me for a good half an hour (I talk a lot..so be prepared). I finally figured out what I wanted but wanted to make sure. I ended up finding a better price so I called the customer rep up again and they were kind enough to match it. Then, I got the juicer and had a problem because I didnt know how to use it so they helped again! All of their emails were friendly and extrmly quick to return them. A+ you did a great job helping this old man!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Worst on-line ordering experience of my life

by opinionated27, June 30, 2006
Would not honor "pricematch guarantee",much less guaranteed customer satisfaction.Customer service acknowledged the web site was deceiving and they would "make some changes" but did nothing to rectify the situation-- basically tried to force me to keep the juicer--would not tell me how much it would cost to ship item back with merchandise return #, other than he would charge my card back less the amt and stated if I refused shipment he would charge for both ways shipping. His price match consisted of ridiculous amounts--i.e. "I'll take off $6 but it is cutting into my profit margin"--it was insulting. Be prepared to dispute--either with your credit card or BBB. Customer service in a word was Nasty.

I am in the process of refusing shipment and sending this juicer back asap. This co is bad karma. Buyer Beware.

x I would not shop here again
Overall Rating: 1/5.0 store rating
Customer service: 1/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Although I received my juicer very...

by 877MyJuicer.com Shopper, April 8, 2006
Although I received my juicer very quickly, there was a missing (normally optional) item. I e-mailled them, their communication was very good and they shipped me the part same-day. Customer service is great, best I've ever encountered so far. Shipping is quick. Price is right. I' d recommend 877MyJuicer.com to anyone. Love my Kempo BTW!!!

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good Product Honest Guys

by stevecasey99, February 10, 2006
Good product, honest people.
They filled the order as promised, and shipped the same day.

I had a small problem, and they took care of it without complaint.

overall...buy!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Very quick and easy website. Item...

by 877MyJuicer.com Shopper, January 18, 2006
Very quick and easy website. Item shipped promptly and arrived in perfect condition in a very timely manner.

  I would shop here again
Overall Rating: 5/5.0 store rating
 

Good transaction-only one problem: the...

by 877MyJuicer.com Shopper, September 9, 2005
Good transaction-only one problem: the "tracking" information given by the company did not correspond to the shipping company's tracking number.

  I would shop here again
Overall Rating: 4/5.0 store rating
Customer service: 4/5.0 store rating
On-time delivery: 4/5.0 store rating
 

Item needed to be exchanged and...

by 877MyJuicer.com Shopper, September 5, 2005
Item needed to be exchanged and merchant would not pay shipping costs for me.

x I would not shop here again
Overall Rating: 3/5.0 store rating
Customer service: 3/5.0 store rating
On-time delivery: 5/5.0 store rating
 

Satisfaction guaranteed - they dont lie!

by jeffjuicer, February 10, 2005
I was overly satisfied with my experience. I wasnt crazy about my first juicer I got, and they took it back no problem, no questions. The whole reason I ordered with them was because of the 100% guarantee, and they did an excellent job backing up that guarantee. I ended up with the product I wanted, at a hellofa price!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

A+ Online Experience. Wonderful!

by mochafrap6, February 8, 2005
Excellent! Quick shipment, incredible price and they were quick in responding to my many many inquiries. I am definatley reccommending them to my friends

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

INCREDIBLE SERVICE!

by juicercrazy, February 8, 2005
Excellent service! Quick to respond to my questions (like within a few minutes) and their prices were the lowest I could find. Shipment arrived just days after I ordered. AWESOME EXPERIENCE! This was my first online buying experience too!

  I would shop here again
Overall Rating: 5/5.0 store rating
Customer service: 5/5.0 store rating
On-time delivery: 5/5.0 store rating
 

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