1STOPlighting Superstore

I am reporting this 1stoplighting to the Attorney General as well as other agencies. Read the posted G.Dawe's epinion. He is an employee of the company and one who has been ignoring my calls. His name is on my UPS tracking slip for the items that I   Read full review...

 I would not shop here again

Easy to buy via the website.  Difficult to obtain tracking information.  They confirmed tracking number two hours after it was delivered. There was a one day holiday between the day I ordered and a week later.  Can't fault them too much--it showed up pretty quickly.  Overall, a fine transaction with free shipping, no tax, exactly what I wanted, and prompt delivery.  I'd trust these guys again and recommend them highly.

 I would shop here again

I ordered a product from them.  They shipped the wrong product.  They say they will not accept the return without an RGA number.  I have contacted them 4 times over 2 weeks for an RGA number, and each time they say they will call back tomorrow, since they need to ask the manufacturer for one.  I told them I would just send the order back to them at 1StopLighting, since that's who charged my credit card.  Their response was that if I did that, I probably wouldn't receive my refund since they might lose the package!!

 I would not shop here again

I came across this store in Shopping.com when I saw they had the lowest price. There ad said no return fees and no restocking fees. When i clicked on the link and landed on their page they had the low price in the portal along with another price. When i   Read full review...

 I would not shop here again

The lights are back-ordered several weeks. They let me know a week after I ordered them. If I had known this I would not have purchased them. When I purchased them it said there was a 1-week delivery time.

 I would not shop here again

I made several orders over the course of a month and all lights with the exception of 1 were received within a week or ordering. The other was designated as requiring 4-6 weeks so that was my expectation. As it happened, I received the light in 4 weeks.

 I would shop here again

The online store was great. 1Stop had the best price to offer. The ceiling fan arrived to the house in excellent condition.

As a side note, 1Stop emailed me to state that the ceiling fan would not be delivered by the designated time. Therefore, the company voluntarily discounted the ceiling fan's price. In fact, the fan still arrived on time. I can't complain about that!

 I would shop here again

Excellent customer service. Large selection of products and the site makes it very easy to order. If an item is on back order, i received an email right away telling me when I can expect it.

 I would shop here again

My order was shipped and received in a very timely manner. I have a crack in 2 glass pieces of my light, but am in the process of contacting 1STOP to get replacements.

 I would shop here again

the website was a bit difficult to navigate initially, due to a computer glitch, but once done, it was great.

 I would shop here again

I ordered a chandelier from One Stop Lighting on 4-3-07. My credit card was charged on that date and I was told that the chandelier would be shipped on 5-14-2007. On 4-20-07, 17 days later, I was told that the chandelier was not available. I called the manufacturer directly and was informed that the merchandise was scheduled for shipment on the promised date of 5-14-07. One Stop Lighting refused to sell the merchandise to me for the advertised price that they charged to my credit card and cancelled my order. I am referring them to the BBB and the attorney general of California for false advertisement and failure to fulfill their contractual agreement.

 I would not shop here again

My order was received quickly and when I had a question before purchasing, customer service rep. was very helpful. I was also very happy with the product.

 I would shop here again

I am very impressed with the my lighting order I recieved. At first I was nervious because I thought it wouldn't be as I saw it online. However when I opened the package, it was better. Very Happy Customer!!

 I would shop here again

I tried to order a glass shade for a lamp, and the shade from Cal BO-783 looked like it would work. I wrote to ask the dimensions and got a reply very quickly. I was excited because I had been searching for this item for a long time, and the measurements matched my lamp. I ordered it, and waited for availability to be checked, then got a shipping date. Two days later, I got a phone call to say that the item is discontinued and out of stock (so WHY did the tracking system say 'AVAILABLE, will be shipped on --'?) A huge disappointment, especially since I have various ceiling fixtures that match this lamp.

 I would shop here again

shopping was fine although the site itself was a bit confusing.

 I would shop here again

great products great prcing well packed good communication

 I would shop here again

Good merchant. One of two lights was defective on receipt. Promptly sent out another replacement light. Returning the defective light was very easy once a replacement arrived. Would recommend.

 I would shop here again

Enjoyed my shopping experience.

 I would shop here again

Great selection, got exactly what we ordered and at a great price, too!

 I would shop here again

excellent selection and ease of using web site

 I would shop here again

The Second chandalier should arrive tomorrow. Looking forward to seeing it.

 I would shop here again

Excellent service with great follow up on questions with customer service representative. Fast delivery.

 I would shop here again

excellent service items arrived very quickly thanks very much

 I would shop here again

It has been very good experience and customer service was very helpful. The customer service has been very helpful and quick to respond. The website is a little difficult to search for exact items. Overall the experience has been very good.

 I would shop here again

love the product- love the service- arrived in great condition!! will buy from 1STOP again! Customer service was friendly and extremely helpful!!

 I would shop here again

We have purchased products from 1stoplighting twice. First entry hall lights, and then a dining room chandelier. Both times the staff was very helpful and the correct products arrived at our door step sooner than promised.

 I would shop here again

Excellent prices, great customer service, and products arrived on time and in great shape. Overall, they are a pleasure to deal with

 I would shop here again

Great overall service! Order was delivered as promised. Speedy delivery and great looking product make these guys the place to buy.

 I would shop here again

Excellent buying experience!

I want to thank everyone at 1STOPlighting for their wonderful customer service and expert product knowledge. The lighting fixture I ordered arrived quickly and exactly as described.

After my dog knocked one of the glass shades off of the table while I was installing the fixture, I was able to get a replacement sent after only one quick call to 1STOPlighting. They sent the right part and it arrived as quickly as the original order.

I will be purchasing more products from them in the future and would recommend them to anyone and everyone!

 I would shop here again

The customer service is excellent. Phone calls were returned promptly and all issues were immediately addressed.

 I would shop here again