123 SECURITY PRODUCTS

This merchant is a TOTAL RIPOFF.  They asked for credit card on a cross ship then charged it full amount, and refused to refund it.  Then they said they did refund to wrong credit card.  Chase Bank finally nailed them and got my money back, and said they would forward actions to fraud division.

They don't honor warranties, and say 1 year but only 90 days.  They sell "B" stock missing parts, and then will not communicate.

They operate under various names and have lots of websites they sell through.  Bottom line is DO NOT BUY FROM THIS VENDOR AS THEIR PRODUCTS ARE BAD, AND THEY WILL RIP YOU OFF.  Search internet for the hundreds if not thousands of complaints similar to mine.

 I would not shop here again

The product was two weeks late and the package arrived with damage corners.  Good thing it is only a sheet metal panel for my low voltage box.  I will not buy from them again

 I would not shop here again

LIES, WRONG EQUIPMENT and MORE BULL... Placed an order on the 2nd of April 2008 ordered $5500.00 dollars worth of video equipment. Was told by Karen, the very pleasant sales rep., that everything was in stock and would be shipped next day. When order showed up I got RG59U connectors for RG6 cable. Shipped different cameras then ordered. 20 gauge wire, not the 18 gauge wire I ordered. Back Ordered LCD used for aiming cameras with a three week delay. They told me they shipped what they had in stock. I said if what they had does not fit what I ordered or is not what I ordered it wastes their time and mine. I have tried to fix this order several times. Today, the 25th of April, thinking that maybe I had all the right parts discovered 123 had sent the wrong size power supply incapable of powering even one camera. 1 amp non replaceable PTC fuse for a 2.5 amp cameras, NOT WHAT I ORDERED. 123 Security said,"It is what we had in stock." Almost a month and still no cameras running. This company should not be allowed to do business.

 I would not shop here again

Bought a small 4 channel dvr from these folks about 1-1 1/2 years ago. I called them today to get service thinking I was out of warranty and Mary hooked me up. She figured out that I probably had some power surge that made it go all crazy- She even sent me a ups pick up tag by email. I am writing this to say you just don't get service like that anymore. I hope this reaches you folks.

Dave Cole


 I would shop here again

Great shopping here.Got my first network cameras from these folks.
This model was my second purchase from them along with accessories and cable I needed.

Camera is excellent and they helped me select all the parts I needed over the phone and took over 20 minutes helping me decide between 3 models and I ran them throught the mill because they have so many accessories it was confusing but they help me make sense and really understand.. Ordered with 3 day shipping and I got it in 2 days. This store is great. If you need help ask for Karen or Alissa. The Sony sncrz30n is my favorite, a real beauty.

 I would shop here again

When I first ordered from 123 Security Products a Sony SNC-RZ30N and outdoor housing from them Karen told me it was in stock and and ready to ship the same day, and Karen then told me to expect it within a week, the next day since I received no tracking   Read full review...

 I would not shop here again