123 Buy Direct

I recently purchased a 42 inch sharp aquos LCD TV from this site and was very pleased with the transaction. I recieved a call the next day to confirm my order and was offered an extended warranty for $149.00 which I did accept. (I hope I never actually have to use the warranty because it isn't exactly clear how it works.) I was offered a free HDMI cable, which we received in a few days, and express delivery. Our TV arrived in perfect condition in about 10 days. We were very happy with the whole process and the TV looks and works great.

 I would shop here again

I don't know what some of you expect, for a great deal.
Not long ago, I ordered a Samsun 52" LCD Flat Panel. I did it totally online. A week later, I called them to veryify order and some additional questions, I had. They were very helful with my order, after I ordered it, online. They answered all my questions and even gave me a Website to buy a low cost mounting bracket.
It took 2 weeks, but I saved over $1000. No Tax, no Shipping costs. Shipped directly from the Factory!
They also tried to sell me accessories, Oh, how evil of them :-), and saved me $200, for extended Warantee.  They would have been negligent if they didn't do so.
I am Happy, VERY HAPPY! Would buy again, soon.

 I would shop here again

Direct Buy sucks big time.  Stay away from their presentation at all costs.   It is costly, slow, and customer service is the absolute worst.

 I would not shop here again

I ordered a plasma tv with these crooks, waited 3 weeks, had my credit card charged, called 3 times and received the run around 3 times, and finally they told me the order was cancelled and they are going out of business.

They said they credited my credit card and it will appeared in a few days!!  Fat chance but they got me off the phone with them.  They stole my money so I contested the charge with the credit card, and will not have to pay for it.

The SOB are crooks, and I wish they are in my hometown.  I would pay them a visit with my buddies.     

 I would not shop here again

Negative reviews regarding 123 Buy Direct appear correct.  I ordered a flat screen TV for my wife's birthday 22 OCT expecting delivery o/a 28 OCT.  I monitored the transaction by calling their 800 numder and talking to representatives who executed the "bait and switch", the " we'll coordinate via email" and finally, "We've gone bankrupt."  The money came out of my account 29 OCT.  I received an email 06 NOV saying that the money would be refunded.  I finally talked to a live operator 06 NOV who told me the money was refunded 04 NOV.  Another lie.  Beware of these guys.  Perhaps there's a lawyer out there ready to gut this predator.
 

 I would not shop here again

RIP OFF CHARGED ME TWICE.    I Placed on order on Saturday for a Sony 52" TV. PAID with my credit card.  Sunday they call add more charges for insurance.   I  tried calling them on Monday to get a tracking number since I DID NOT RECIEVE AN EMAIL WITH THIS INFORMATION.  Put on hold whiched to another department.  NOW NO ANSWER AT ALL AND THEY HAVE A NEW NUMBER.   THE REALLY BAD PART MY CARD WAS CHARGED TWICE.  A NIGHTMARE   DO NOT PURCHASE FROM THIS COMPANY THEY ALSO HAVE ANOTHER COMPANY NAME PRICE MAD.  RIP OFF COMPANYS READ ALL THE REVIEWS BEFORE YOU MAKE LARGE PURCHASE.   WHAT A NIGHTMARE.   MY ATTORNEYS  AND THE BANK ARE LOOKING INTO THIS AS WELL AND WILL GO AFTER THIS COMPANY.  I am still in this nightmare and their web sites are still up.   BEWARE RIP OFF  CHARGED ME TWICE . DO NOT USE THIS COMPANY 
NOV  5 2008

 I would not shop here again

Well, I ordered a 50 inch plasma tv from them a month
ago and just received it today. 30 days vs. the 7-9 business
day shipping that I paid an extra $99 for. I was so scared after
sending this company my money and really thought I was
being ripped off by them. Customer service is lousy to say
the least, I called today to see why I hadn't received my
$99 that was supposed to be credited back to my credit
card last week and was told that they were shutting down
their business. Although their website is still up, You have
been warned not to do business with this flakey company.
If you want to do business with a honest internet company
I would suggest Abe's of Maine...

 I would not shop here again

I placed an order at their website and received everything in a very timely manner. From the time I placed my order to the time I actually received it took a total of 4-days. I am very pleased with my overall experience. Great job!

 I would shop here again

The TV was in working order and I received it for a very good price. Well packaged. super fast shipping, great communications. I would recommend this company to others.

 I would shop here again

I was originally going to order from another store that my friends had recommended. However, I compared prices and ordered from here instead using easy online checkout system.


 I would shop here again

They seem careful to only sell quality products with super options available for shipping delivery. These people know customer service!


 I would shop here again

Great store where I can shop with confidence. No hassle and fast delivery. Wide product selection, availability and pricing. Excellent customer support and advice. Thank you for the excellent service you provided.

 I would shop here again

My 123BuyDirect experience: Ordered a Sharp Aquos 52 inch TV. I passed on hearing about newer models from the sales rep. Received paperwork for a different Sharp Aquos TV on CompDirect stationary. After 3 weeks, I received an "Entry Level" (not Aquos) Sharp TV. Sales staff insist I must have approved the swap. Sales staff refuse any changes unless I pay return freight and restocking fee. Pretty good racket. Are we having fun yet!

 I would not shop here again

The shipping was very fast and packaged well with great communication and a very professional customer service team to assist in every way possible. The description of the item was excellent and accurate. Very good business people and I will shop here again.

 I would shop here again

On my initial call, I inquired about an LCD TV. At that time, I was told that if I purchased a set that day, they would upgrade the shipping to 7-9 days and throw in an HDMI cable at no extra cost; I purchased a Toshiba Regza, 42"Shortly after I   Read full review...

 I would not shop here again

123 Buy direct advertised the price after rebate, but no rebate was available. After I complained, they agreed to refund me a portion of the purchase price, but I never did receive the rebate. I felt like I was cheated, and I was.

 I would not shop here again

NEVER AGAIN!!!

Had to wait over 2 months to get the TV THEN was charged 2 times! Customer service was RUDE and VERY unhelpful! Had a service agent tell me if i would SHUT UP then i would have my money by now.... They STILL have not refunded the second charge of OVER 2 THOUSAND DOLLARS! We are having to seek legal assistance to get our money back because they refuse to return the money. We have bank statements tht prove we were charged twice and THEY ADMIT they charged us twice!!

I would NEVER recommend this company to anyone

THEY'RE A SCAM! DON'T BUY FROM THEM!

 I would not shop here again

123 Buy Direct had the lowest price I could find anywhere for a Samsung 52 850 lcd. I went ahead and took a chance and ordered it after reading several negative ratings along with several positive ratings. Everything turned out alright for me although there were several days that I questioned whether I had made the right dession. I ordered the TV on Aug 14th and it was delivered Sept 9th. Factory packed and in very good condition.Thier customer service is not the greatest in the world but I did get what I ordered in a fair amount of time for ground shipping.

 I would shop here again

I wasn't sure what I was getting into, and I would like to thank everyone here for telling me their experiences, and informing me that DirectBuy was not the way to go. I did sign up for their service, however, when I got home from their droned out sales pitch, I checked with epionions, and found out that that many people had problems with their customer service, not to mention other things. I sent a letter to them, return receipt requested and asked for my $600.00 deposit back. I was a little nervous, because of the epinions given, but I did get my $600.00 back in just a few business days from DirectBuy. I never placed an order, but if I didn't check with epionions I would have, so thank you to everyone in the epinions world for saving my a lot of trouble!!! KareBear

 I would not shop here again

I can't express my dissatisfaction enough. After much research, I decided upon a 46" Sony Bravia XBR5 LCD set. 123 BuyDirect had the set for about $50 less than everyone else - so my nightmare began. I was initially impressed, because less than 5   Read full review...

 I would not shop here again

The site is easy to use and what was ordered came on the day they say it would. Very good prices and excellent online customer support. My questions are answered quickly by customer service personnel who are honest, straight-forward, and quite informative. Great experience.


 I would shop here again

July 21st 2008 I bought an LCD monitor from these idiots. . The advertised price was 1125.00. Subsequently they took 1518.00 from my account. I have made numerous phone calls in an attempt to straighten out this matter only to be put on indefinite hold, or lied to. One customer service representative in the credit dept. told me that an E-mail with the refund transaction number would be sent by 6:30 that night. It was not. I have called my credit card company and no refund from 123 Buy Direct has been initiated. The entire process of dealing with this company has been extremely unpleasant. Something should be done to make sure this experience is not repeated for other customers, DON"T GO HERE!!!!!!!!!!!!!!!!!

 I would not shop here again

I placed the order Wednesday night and the order was delivered Friday very well packed and protected. I have found them to be prompt in their shipping, accurate in their descriptions, and courteous in helping to smooth out any speed bumps encountered in the transaction. I recommend them highly.


 I would shop here again

Essentially, their service is top notch and I have found them to be one of the very best online merchants I know. Extremely well designed website, very competitive pricing, excellent customer service.



 I would shop here again

I have purchased electronics equipment and accessories from this online retailer off and on over the years and have nothing but positive things to say about them. I'm always looking for the best price and selection. I've had great service and they carried the best price on what I was looking so they've earned my business.


 I would shop here again

NEED A TV, YOU'RE BETTER GOING DOWN TO YOUR LOCAL 'MART' STORE THAN DEALING WITH 123BUYDIRECT. THE ONLY DIRECT THING YOU'LL GET IS A HEADACHE. THE PHONE REPRESENATIVES ARE INPOLITE, INCONSIDERATE, VERY UNPROFESSIONAL AND CARELESS. WE PURCHASED A 46"   Read full review...

 I would not shop here again

Good price, No surprises, Quality products with speedy order processing and shipment. My order through your website was easy and quick. The order was received as promised and in excellent condition. I will buy from this store again…Thank you.


 I would shop here again

What more can really be said? You have excellent customer service. Offer great products at competitive prices. The website is well laid-out, easy to navigate, with a fast checkout system. Shipment is prompt and I'm grateful to the driver who stayed for the delivery and helped to ensure everything was OK. Thank you for being so considerate and I look forward toward shopping with you again.


 I would shop here again

My experience was a very positive one. Outstanding products and service at a very good price. Customer service is fery responsive with great communications by phone and by email. I will not hesitate to tell everyone about 123BuyDirect.


 I would shop here again

I have the highest recommendation for this online merchant. Excellent selection, prices and service. Shipping and processing is also very fast. The items are packed well and arrive in perfect condition.


 I would shop here again

Very user friendly website to navigate with an easy ordering and checkout process. All product descriptions and availability are clearly defined. As an added bonus, their prices are always the lowest on the web. Their positive feed back is well deserved. Very satisfied.


 I would shop here again

Excellent experience. Very clear and easy to use website. Very good selection and excellent prices. The packing was exactly as it should be, and in general they ship the next day if the items are in stock. --- I ordered an LCD TV Sunday afternoon online and, within the same week, it arrived at my front door Wednesday before lunch - now, that's service!


 I would shop here again

My experience with purchasing from this company is very good - accurate and quick in delivery. Good prices and great customer service. They do a wonderful job training their staff. The results speak for themselves and it shows through and through.


 I would shop here again

Online ordering was very easy through this website. The laptop that I wanted was reasonably priced and it came within the time that they stated and it works perfectly. I love it!


 I would shop here again

I'm a returning customer, and I am happy to say that their products & services offered are excellent! Keep up the good work and I will be back for more cool items.


 I would shop here again

What a refreshing change of pace to be so totally satisfied with an online purchase. Less than 2 minute wait time to chat by phone. Called and was transfered to the right person immediately. Ordered a Plasma TV and they emailed me the tracking info. Excellent service. Matched lowest price. Quick shipping. Will do business with them again. In fact, this webstore will be my first stop when I comparison shop online.


 I would shop here again

Every aspect of my purchase was radical! They went above and beyond for me, answering questions, being patient while I changed my mind on what items I wanted to actually purchase. The exceptional customer service allowed me to feel comfortable and confident in shopping with them now and in the future.

 I would shop here again

Your customer service reps are very personable and knowledgable. They inspire confidence, unlike many sales people. They handled my order with confidence and competence. The package arrived in a timely fashion. I was very pleased with the purchase and the transaction.


 I would shop here again

I had a horrible experience with 123 Buy Direct. It's been a nightmare trying to cancel an order on for a 50 inch Panasonic TV. The first salesman I talked with said the delivery would take 27-30 days. I tried to cancel the order at that time and he said   Read full review...

 I would not shop here again

These guys were highly recommended to me by a friend who had purchased quite a bit from them through their website. Incredible level of service, I have not had better from any vendor!


 I would shop here again