IP Phone 1150E is a multi-line specialty
IP Phone designed for ACD and
IP Contact Center environments.
IP Phone 1150E supports up to twelve line/programmable feature
keys* and features seven additional fixed
keys dedicated for use by agents or supervisors.
IP Phone 1150E leverages the
IP Phone 1100 Series design and includes a high-resolution backlit graphical grayscale pixel-based display an integrated USB port for enhanced navigation and entry integrated Bluetooth agent headset support and integrated Gigabit Ethernet to deliver superior performance and user experience. Technical Specifications Platform support
Nortel Communication Server 1000 Release 4.5 and later
Nortel Communication Server 2100 (initial support on Release SE10 and later) Media Gateway 1000B
Expansion Chassis Contact Center Server Contact Center 6.0 Symposium Contact Center Server (SCCS) 5.0 Symposium Express Contact Center (SECC) 4.2 Display High resolution fully backlit bitmapped graphical Film Super Twist Nematic (FSTN) Liquid Crystal Display with anti-glare screen 240 x 160 pixel with support of eight grayscale levels Contrast settings accessible via Local Tools Menu to enhance agent and supervisor viewing experience Configurable backlight timer with 5 10 15 20-minute 1-hour 2-hour settings and a Sleep Never option for 24x7 Contact Center environments Unicode support for expanded language and complex font presentation on display of
IP Phone 1150E* Footstand and adjustments Desktop viewing adjustments: 32.5 40 47.5 and 55 degree footstand angles Wall mount option: minus 5 degrees Fixed and soft label
keys Twelve fixed business telephony
keys including Hold Goodbye Volume Up Volume Down Mute Directory Message/Inbox Shift/Outbox Quit Copy Expand and Services Four context- sensitive soft label
keys for easy-to-use navigation** Seven dedicated Agent fixed
keys with built-in LEDs: Listen/Talk In-Calls Not-Ready Make Set Busy Supervisor Emergency and Activity*** (default configuration) Seven dedicated Supervisor fixed
keys with built-in LEDs: Observe Agent Call Agent (direct line) Answer Agent Answer Emergency Display Agents Interflow and Night Service (Optional configuration with purchase of Supervisor Keycap kit) One additional programmable fixed
key Feature
Key which can be flexibly assigned to support a standard telephony or ACD specific feature**** Navigation cluster Four-way navigation cluster (left right up down arrows) plus Enter
key USB Integrated USB port for standard USB mice keyboards keyboard emulation devices and powered hubs USB port power: 100mA power; With powered USB hub supports up to 500mA Bluetooth Integrated Bluetooth 1.2 Audio Gateway supports standard third-party Bluetooth headset profiles (Bluetooth Power Class 2). Bluetooth headsets supported with agent configuration only. Call Recording Supports transmission of duplicate media streams to
IP Call Recording systems such as
Nortel Contact Recording and Quality Monitoring (CRQM)
Expansion Module Supports 18-button
Expansion Module for
IP Phone 1100 Series via integrated
Expansion Module/ Console port***** User selectable ring tones Echo Cancellation and Silence Suppression Dimensions and weight Dimensions including footstand (HxWxD): 55 degree configuration: 9.05 in x 6.14 in x 7.36 in/229.9mm x 155.9mm x 187.1 mm 32.5 degree configuration: 7.12 in x 6.14 in x 8.48 in/180.9mm x 155.9 mm x 215.4 mm Minus 5 degree configuration (wallmount): 9.79 in x 6.14 in x 3.29 in/248.6mm x 155.9 mm x 83.6 mm Weight: 1.70 lbs/771g Connectivity/data rates Integrated 10/100/1000 IEEE Base-T auto-sensing Ethernet Switch for shared PC access (one LAN and one PC port) supports traffic from collocated PC Manually configurable for 10 and 100 Mbps speeds when used with Ethernet Switches that do not support auto-sensing Minimum Category 5e cabling required for Gigabit Ethernet deployment (Category 5e cable included ...
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