Acer FX6860-UR20P (PTGCEP2001) PC Desktop
Out of stock |
Similar in PC Desktops
- Optical Drive Type: DVD-ROM DVD Burner CD-ROM CD Burner
- Chipset: Intel H67 Express
- Form Factor: Desktop
- Recommended Use: Home Use
- Processor: Intel Core i7 3.4 GHz
- Operating System: Microsoft Windows 7 Home Premium 64-bit
- Overview
-
Reviews
-
Compare Prices
User ReviewRead All Reviews »
Not so good as it bad
Pros
Perfect for Gaming purpose
Cons
Not so good qulity
Recommended it?
Yes
The Bottom Line:
This is a very powerful computer at a bargain price
I have had the computer for about 3 weeks. So far, it seems to run well. However, support from GATEWAY has been very poor, at best.
They advertize that the computer features two easy-swap HDD bays which can hold up to three sata hard drives. This could give you up to 6tb extra drive space. I use several hard drives and I thought this was a great feature. However, there was absolutely no documentation on how to use or add drives, or what kind of drives which were compatible. I have contacted Gateway several times by e-mail asking for some direction on this. The first support rep told me "Please be informed that Gateway does not recommend altering the factory shipped installation." Since you cannot order the computer with the easy-swap HDDs from Gateway (or Amazon), this was idiotic. In essence, they were saying I should not use the feature which they use to promote buying this model.
They have sent me copies of generic user guides which were not specific to this model. Each time I have contacted Gateway, they told me I should telephone the "Answersby" people who charge for their assistance. So, Gateway expects me to pay someone to tell me how to use one of the features for this model which they list prominently on their website.
I can only hope they cover physical warranty issues better than this.
They advertize that the computer features two easy-swap HDD bays which can hold up to three sata hard drives. This could give you up to 6tb extra drive space. I use several hard drives and I thought this was a great feature. However, there was absolutely no documentation on how to use or add drives, or what kind of drives which were compatible. I have contacted Gateway several times by e-mail asking for some direction on this. The first support rep told me "Please be informed that Gateway does not recommend altering the factory shipped installation." Since you cannot order the computer with the easy-swap HDDs from Gateway (or Amazon), this was idiotic. In essence, they were saying I should not use the feature which they use to promote buying this model.
They have sent me copies of generic user guides which were not specific to this model. Each time I have contacted Gateway, they told me I should telephone the "Answersby" people who charge for their assistance. So, Gateway expects me to pay someone to tell me how to use one of the features for this model which they list prominently on their website.
I can only hope they cover physical warranty issues better than this.
