Based on 9 user reviews
22% recommend this product
5 stars
4 stars
3 stars
2 stars
1 star

Consumer Reviews

Showing 1 - 9 of 9 Reviews

Sort by:

Badly manufactured. Repairs take months. Grinder burns coffee.

byredmore Mar 2, 2011
18 Helpfuls 19 Helpfuls Was this review helpful?
Pros All in one with burr grinder. Not sure if that counts as a pro. 
Cons Grinder constantly jammed. Reservoir leaked badly. Most buttons quickly failed. Hard...
Recommended it? No

This machine spent more time in repair than making coffee. A return  under warranty, which was required because it needed replacement parts, took two months and I had to pay the shipping and handling. Krups said they were overwhelmed with repairs and only had one technician to deal with... Read full review »


Great while it worked -- terrible customer service

byJim.H Nov 11, 2010
1 Helpfuls 2 Helpfuls Was this review helpful?
Pros Stylish
Cons Poor Quality
Recommended it? No

Like many others, I thought this brewed some of the best coffee I've had. Then the coffee maker came toward the end of its warranty... I took in for repair as instructed by Krups, and got it back in worse condition than before. I contacted the repair center, and the best they could offer is there... Read full review »


Bye Bye Krups!

bymaliga Oct 8, 2010
7 Helpfuls 8 Helpfuls Was this review helpful?
Pros Super conveninent and easy to use.
Cons Died too quickly. Too digital and automatic for us - not for manual lovers!
Recommended it? No

After 7 months, it died on us without any explanation.  We had a store protection plan and a manufacturer's warranty. Getting through customer service at JC Penny was a nightmare that extended months.  Finally, after much patience and perseverance we got our money back! We are using a... Read full review »


Makes the Best coffee we've had in a long time.

byspinnergirl Apr 8, 2010
Helpful? 1 Helpfuls Was this review helpful?
Pros Easy to Use, Fast Brewing, Easy to Clean
Cons messy
Recommended it? Yes

I love this machine.  It is a bit messy, but it's ok, because it makes a delicious pot of coffee.  My sister enjoyedthe coffee so much when she visited that she bought the same maker. Read full review »


Warranty replacement also stopped working

byelprod01 Feb 3, 2010
1 Helpfuls 2 Helpfuls Was this review helpful?
Pros When it works, the coffee is good
Cons This coffee machine does not last a year
Recommended it? No

I bought this and after 8 months element stopped working. At my expense, shipped it to Downers Grove, IL and a new one was shipped back. 9 months later, this one stopped working. This is the end of the line for any Krups product. Read full review »


Is this the same machine the others tryed? LOVE IT

bysophiadee Jun 16, 2009
4 Helpfuls 5 Helpfuls Was this review helpful?
Pros Easy and fast.  Makes great coffee.
Cons Looks like a batch plant.  (onsite cement maker for const site) So what. It's great.
Recommended it? Yes

Bought for a gift for picky hubby's birthday.  Set it up the night before as a surprise.  It was a little difficult to figure out at first (but it was midnight - in my pj's - half asleep) But it worked great right from the start.  Made one adjustment to the grind and the amount of water to get the... Read full review »


Expensive piece of crap

byceceily May 5, 2009
4 Helpfuls 5 Helpfuls Was this review helpful?
Pros Looks pretty.
Cons Messy, Doesn't brew anymore, Clock is not 12-hour based, No support offered by...
Recommended it? No

Grind and brew coffee makers in general don't seem to last as long as a regular coffee maker, but I love having fresh coffee and the aroma is awesome. This one I only had for a year and it stopped brewing. It will grind but won't brew. Some other things that I didn't like were that it made a mess... Read full review »


Krups junk from china,,,dont buy

bytenacyankee Mar 19, 2009
2 Helpfuls 3 Helpfuls Was this review helpful?
Pros Looks cool
Recommended it? No

I always thought Krups made quality appliances ..WELL HERES MY STORY:
I had purchased a KM7000 from the krups online store for my wifes birthday  in september 2008 .I gave it to her october 9th 2008 for her birthday.My wife only drinks coffee, Thats why I paid $200.00 for a coffeemaker.
On... Read full review »


Another One Bites the Dust.....

byncmysteryshopp Apr 22, 2008
25 Helpfuls 26 Helpfuls Was this review helpful?
Pros Easy to Clean, Attractive, Quite, and Makes a Great Cup of Coffee.
Cons Grinder Mechanism Stopped Working After 3 Months of Normal Use
Recommended it? No

After owning five Cuisinart Grind and Brew Coffee maker (3 different models) that for one reason or another ceased to operate, I decided on choosing a different brand. There were no reviews online for the Krups KM7000 Grind and Brew, so I crossed my fingers and hoped that Krups worked out the kinks... Read full review »

Prices are provided by the merchants. We assume no responsibility for accuracy of price information provided by merchants. Please alert us to any pricing discrepancies and we will alert the merchant. Sales taxes are estimated at the zip code level. Shipping costs are estimates. Please check store for exact shipping costs. To learn more about why certain stores are listed on the site, click here

Product specifications are obtained from third parties, and while we make every effort to assure the accuracy of product information, we do not assume any liability for inaccuracies. Store ratings and product reviews are written and submitted by online shoppers to assist you as you shop. They do not reflect our opinions. We take no responsibility for the content of ratings and reviews submitted by users.

Copyright © 2000-2016 eBay Inc. All Rights Reserved