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Consumer Reviews

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Defective Cast Iron Grates

byvan77 Sep 8, 2009
1 Helpfuls 2 Helpfuls Was this review helpful?
Pros It is successful in heating and cooking food.
Cons The rubber feet fall off the grates almost immediately. 
Recommended it? No

Kitchenaid either unintentional sells a deficient product with poor customer service when it comes to trying to rectifying a simple problem or worse intentional gouges customers.

When I tried to order replacement rubber feet kitchenaid told me they don't sell them individually. They told me... Read full review »


Very Nice Cooktop, Appalling Repair Cost

bymtcurrie Jan 23, 2008
6 Helpfuls 7 Helpfuls Was this review helpful?
Pros Works very well for intended purpose
Cons Lord help you if it ever needs repair
Recommended it? No

We've been using this cooktop for a bit over 4 years now. In general, it serves its purpose quite well. I particularly like the lowest setting on the smallest burner, which is perfect for simmering or cooking rice without worry of boilover.

However, one of the gas burner valves on the... Read full review »

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