2.4
Based on 45 user reviews
34% recommend this product
5 stars
8
4 stars
6
3 stars
2
2 stars
10
1 star
18
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Consumer Reviews

Showing 1 - 20 of 45 Reviews

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1

Love This!

byRebecca.C Dec 2, 2010
Helpful? 1 Helpfuls Was this review helpful?
Pros Easy to Use, Effective, Easy to Empty
Cons could be quieter
Recommended it? Yes

I have had this vacuum for almost 3 years.  It is the only one that had lasted in our house of 6 kids and nearly everyday use. I have had to replace the belt twice in that time.  The best part is you can get at nearly every part of the vacuum to clean it.  When I see that it is... Read full review »

1

I just can't say enough about this vacuum....read on

bybdwellnia May 30, 2010
Helpful? 1 Helpfuls Was this review helpful?
Cons Bad for Pet Hair, doesnt work on carpet well, Flimsy
Recommended it? No

My Hoover was getting old and it seemed like I needed a new vacuum.  I was impressed with the claims on this one and purchased it.  At first I thought it was going to be a great machine.   Then the problems started.

The first thing is the design...that darn cord is... Read full review »

3

A big pain to use - broke after about a 1 1/2 years.

bymrschrisc Nov 3, 2009
13 Helpfuls 14 Helpfuls Was this review helpful?
Pros Good suction.<br>Better price than Dyson.<br>Looks nice.
Cons Had to remove hair/dust in canister with hands.<br>Canister hinge...
Recommended it? No

I am now researching on the internet for the last few days on vacuums because I hate this vacuum.  It is a big pain and hing parts broke. 

We bought this about 2 years ago.  When I first bought it, it seemed great, suction was much better than the old hoover we had.  So after a few months... Read full review »

1

caught fire

byjajlo Jul 2, 2009
1 Helpfuls 2 Helpfuls Was this review helpful?
Pros Wonderful suction & Pet hair pick up
Cons Dust cups, & cyclinder need frequent cleaning. <br>door hinge on dust cup-fussy
Recommended it? No

Loved this vacuum for the past year and a half. Great suction, Loved the pet hair attachment. REALLy got the cat hair off the cordroy ottomans I have. However today, it got a full workout..hadn't vacuumed in awhile.. did all furniture, carpet, corners, edges, kitchen floor.. etc. while tackling the... Read full review »

1

Never again will I buy from this company

bymonistu Jun 1, 2009
10 Helpfuls 11 Helpfuls Was this review helpful?
Pros In my opinion it does very little. It does have good suction, I'll say that.
Cons Needs rinsed often.  Doesn't dry within 24 hours. Hose not stable in its holder...
Recommended it? No

I have owned three vaccums made by Shark. This one is by far the worst! Here is my first pet pev...it needs to be rinsed out OFTEN, which to me is a pain. Because it doesn't dry within 24 hours as they state it should...nope, more like 3 or 4 days. I really check to make sure it is completely dry... Read full review »

2

Paige

byp9872 Oct 8, 2008
1 Helpfuls 2 Helpfuls Was this review helpful?
Pros It is bagless.
Cons Parts break often and wait time for replacement is unexceptable.
Recommended it? No

The Infinity Vacuum, NV31, is the most disappointing vacuum I have ever owned. The canister needed to be replaced 18 months after I bought the vacuum and now the handle / wand has broken. Ordering a new part is simple, but you must wait 3-4 weeks to get it delivered. I am waiting for a new handle /... Read full review »

1

Poor Quality

bymemklm1 Aug 29, 2008
4 Helpfuls 5 Helpfuls Was this review helpful?
Pros Suction
Cons Poor quality/durability. Canister maximum is small.
Recommended it? No

I purchased my vacuum about 9 months ago, and have not been able to use it for almost 3 months due to some little parts breaking off the telescope piece. I called to use my so called warranty and was told "they were very sorry and I could purchase the broken parts plus pay for shipping. And that... Read full review »

2

Features Can Outweigh Minor Inconveniences

byimammajamma Aug 25, 2008
12 Helpfuls 13 Helpfuls Was this review helpful?
Pros Price, extras (filters, belts, attachments), long cord
Cons difficult to clean, must be cleaned frequently, lots of parts to clean, clogs frequently
Recommended it? Yes

I purchased my vacuum 5 months ago and up 'til now, it's worked fantastically. I could overlook the fact that the cup never fully emptied on its own, oftentimes needing help after pushing the button to release the cover of the canister. I could also deal with tapping the bottom of the cup a few... Read full review »

2

By far one of the best vacuums I have owned.

byipinchu Jul 22, 2008
5 Helpfuls 6 Helpfuls Was this review helpful?
Pros Great suction. Easy to use. Cleans thoroughly.
Cons When cleaning it, have to wait at least 24hrs to use again.
Recommended it? Yes

I absolutely love this vacuum. I, too, decided to give this one a try cuz I couldn't justify dishing out that much money for a Dyson.
At first I was leery cuz I didn't like the idea of a 'bagless' vacuum. The fact that all the dust flies about when emptying always bothered me, but the dirt... Read full review »

1

Great Vacuum...but NOT User Friendly

bydutchmanmk5 Jul 2, 2008
10 Helpfuls 11 Helpfuls Was this review helpful?
Pros It works when it's CLEAN !
Cons I wanted to put dirt in it ?
Recommended it? No

A couple of problems. First the cord clips are pretty fragile. So any stress and there they go ! Next the spring latch on the telescopic wand is really only supported by a section of plastic roughly 1/32" thick By 3/16" deep, so if you yank on the wand with any enthusiasm, There it goes ! ;^)
... Read full review »

4

Lousy cheap plastic, useless warranty

bynotcheap_picky May 13, 2008
6 Helpfuls 7 Helpfuls Was this review helpful?
Pros I'm so mad, I can't think of any right now
Cons cheap plastic parts, paint on vacuum body rubs off on walls and furniture,
Recommended it? No

I purchased this vacuum and was initially happy. After 5 months, the plastic tabs that hold the internal filter broke off somehow. The filter then spins while the vacuum is running, goes off center, fills the hepa filter with dirt and then causes the motor to overheat and burn out. I called to get... Read full review »

10

Great Vac, Awesome Price!

bykensbev May 12, 2008
12 Helpfuls 13 Helpfuls Was this review helpful?
Pros Picks up EVERYTHING, even things you don't intend to. Quickly switches between...
Cons Be careful what you pick up! Monthly and quarterly maintenance is mildly annoying.
Recommended it? Yes

We have wood floors with carpet-style rugs in our house, so cleaning the floors has always been a total PIA for me. A friend of mine had the same problem, and she turned me on to the little hardwood sweepers, which are awesome for the wood floors, but I still needed a regular vac for the rugs. I... Read full review »

1

Waste of $250 - Don't buy this machine!

bymurwoman Apr 18, 2008
7 Helpfuls 8 Helpfuls Was this review helpful?
Pros Good suction, no other pros that I can see
Cons Heavy, unwieldy, emptying dust cup is messy, many issues
Recommended it? No

I purchased this unit to replace an Oreck. My intention was to buy the Dyson Animal, however this unit appeared to have the same features for half the price. REMEMBER: YOU GET WHAT YOU PAY FOR!

From the date of purchase I have had NOTHING BUT PROBLEMS with this machine.

It came... Read full review »

1

DO NOT BUY - JUNK - BAD SERVICE

bykmac8 Apr 2, 2008
7 Helpfuls 8 Helpfuls Was this review helpful?
Pros Good price point, lots of attachments, visually appealing, long wand
Cons Cheaply made, poor service, clogs easily
Recommended it? No

I bought the Infinity because I was trying to save a few bucks as compared to the Dyson, and because they had a beautiful red model, which Dyson did not have. At first the vacuum worked fairly well, but soon it clogged all the time and would just stop working. Finally, after about 9 months it died... Read full review »

3

Do not buy a Shark Infinity

byfrankthomas Mar 29, 2008
5 Helpfuls 6 Helpfuls Was this review helpful?
Pros Looks
Cons Does not perform, loses suction, heavy, loud, unwieldy
Recommended it? No

I bought a Shark Infinity 6 months because of its alleged "continuous suction" and its HEPA filter. The machine is very disappointing and was a waste of money, so much so that I'm giving it to charity and buying a Miele.

The Infinity clogs very easily -- just now, I attempted to vaccuum... Read full review »

36

Good suction, but poor design & not very durable

bycowo Mar 24, 2008
21 Helpfuls 22 Helpfuls Was this review helpful?
Pros compact for a full-size upright, can easily get under low furniture
Cons poorly designed dust bin, not very durable plastic construction
Recommended it? No

I picked this one up at my local Costco about 9 months ago for $200. It's the same as the retail version but was a different color. It worked well until a couple of plastic parts broke and I decided to return it. I would've exchanged it for the same model but Costco stopped carrying it (one of the... Read full review »

1

Company no help if problem

bycbme Feb 27, 2008
8 Helpfuls 9 Helpfuls Was this review helpful?
Pros none
Cons poor workmanship, poor company policy
Recommended it? No

I bought the Infinity Shark Pet Care System at the end of November. I have several animals and needed a good product for pet hair. I found this inadequate for our needs. It is also difficult and messy to empty and clean. It needs to be emptied frequently and can continue to flash a red light... Read full review »

8

Good for about 2 months

byjhilgeman Feb 23, 2008
8 Helpfuls 9 Helpfuls Was this review helpful?
Pros Works great at the beginning - picks up everything.
Cons A paperweight after 2-3 months, even with maintenance. Normal maintenance takes forever.
Recommended it? No

I bought this from Costco about 5 months ago. I started noticing problems with it about 2 months ago. At first, it was great in picking up all sorts of stuff. I did normal cleaning and maintenance.

Today I was vacuuming and it was balling up all the cat hair on the floor... and leaving... Read full review »

2

Solidly-built vacuum with less than stellar performance

byrfbertran Dec 28, 2007
10 Helpfuls 11 Helpfuls Was this review helpful?
Pros Well-built, great accessories, good power hand tool
Cons heavy, average cleaning ability, dirty and hard to clean

We had a five year old or so GE upright that we purchased for about $100 at Walmart. It was great for the money at the time and did well for the first three or four years. We replaced, belt, filters and even the brush and it just wasn't cutting it.

We found the Shark on sale, read very... Read full review »

3

lasted 5 uses

byvarga124 Dec 22, 2007
4 Helpfuls 5 Helpfuls Was this review helpful?
Pros looks great
Cons clogs, lasted a very short time
Recommended it? No

clogs after every use and after about 5 uses it no longer works. it was great for a very short period of time. Read full review »

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