Black & Decker DLX900 12-Cups Coffee Maker
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Black & Decker DLX900 12-Cups Coffee Maker

$37.16 1 store $37.16
  • Operation: Electric
  • Type: Coffee Maker
  • Family Line: Black & Decker DLX
  • Built-in Grinder: Without Built-in Grinder
  • Capacity: 12 Cups
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User ReviewRead All Reviews »

10

lots of microphone problems, otherwise great

Pros very easy to hear, comfortable fit in ear, good signal quality and noise reduction
Cons microphone sound too quiet, pieces sometimes fall off, buttons are confusing and inconvenient
Recommended it? No
The Bottom Line:  Don't buy it. The microphone problems stop it from being used.
I've had this headset for 6-7 months currently. I have it paired with a Blackberry Pearl 8100, and the pairing is easy with the Voyager 510. The signal with the phone is generally very reliable, enough that the phone can always tell when the headset is in range within about 3 seconds.

It has one problem, but a big enough problem to make the headset unusable. I would say it happened 3-4 months into owning the headset, but there were some elements of it beforehand. The microphone has severe problems with the volume. I'll move it around to see if it's the adjustments while I'm on the phone, and nothing works according to the reports of the people to whom I speak. This is with several people, and I can call them with my wired headset or the handset and they always note how clear and easy to hear my phone is when I'm not using the Voyager 510.

I get complaints constantly from people on the other end, especially if I have to call some call center for some business, and it always applies only until I stop using the Voyager 510. Overwhelmingly, the comment is that it sounds like I'm far away from the microphone, which in context seems to sound like they're reporting a low gain issue possibly paired with some reverb troubles. Since the 3-4 month point that I mentioned, my voice through the headset no longer works for my phone's voice dial or any voice mail systems that use voice recognition. Before that point, though, the headset was very reliable about being recognized in the same systems.

Still, my end of the headset, i.e. hearing the person on the other end, is extremely high quality. I might start getting some distortion, but only if I've wandered 2-3 rooms over from my phone or left it in the car and walked across a parking lot. The fit in ear is very snug. It comes with three interchangeable bits where it connects to your ear to help fit. One is a circle, one is an ellipse, and one is a sort of teardrop shape. While these certainly help the fit, they can't be completely counted to stay on the headset. Sometimes they'll come loose if I have my headset in my pocket, and my favorite earpiece, the teardrop, was lost this way.

The part of the headset that goes behind the ear makes it too heavy for you to want to keep it on full-time, although I have had 1-2 day periods when I wouldn't notice I had it on. Still, figuring out where to keep the heavy headset becomes an issue, because the prominent blinking light from the Bluetooth connection ends up distracting everyone. While its size can keep you from leaving it on full-time, its parts can be somewhat fragile in a way that doesn't translate well to moving it around, such as the detachable earpieces coming off. Also, the cover for the volume up and volume down has popped off in the past. Once I lost it for a few days, and the circuit design look underneath is less than aesthetically pleasing.

The button for talking is convenient and easy to use, but the others are not by any means. The button you press to pick up or hang up (or hold for voice dial) is right over your ear, which is very easy to find when in the car. The power button is a problem, which is at the top of the piece behind the ear. It is about 2.5 mm x 5 mm big and needs to be held down for several seconds to turn on and off. The volume up and down has one continuous strip that looks like one button but the separate sides act as two buttons. It is about three times the size of the power button, but the two ends are each only as big as the power button and the middle third is unused room. What can be very annoying about the headset is not knowing what the settings of these three buttons are, less so the power button because I can take it off and check the Bluetooth light. Still, there is no way to tell what setting the volume is at, the way there would be if it worked with a wheel instead of buttons.

The charger is easy to use. It plugs into the bottom of the headset, on the piece behind the ear. The plug for the outlet is also pretty thin, so I've certainly seen worse ones for fitting into a crowded surge protector. Really, the headset was very satisfactory on almost all the issues. However, the microphone one was enough to make it so I couldn't use it, because nobody could hear me. I've had a lot of good experiences with microphones on Plantronics headsets before, but not the Voyager 510. Still, the noise reduction piece of Plantronics microphones that has worked before also works on the Voyager 510, because it was very resistant to having microphone issues from moving around or driving with the windows down.

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